HT1212 I have an iphone 3 which has been disabled, I've put it into recovery mode but itunes won't connect to it. I know the password but the device wn't give me the option to add it. What else can I do to enable the device. I can't wipe it from the cloud

I have an iphone 3G which has been disabled after a child tried to get into it. Itunes will not connect until I have put the passcode in but the device will only enable emergency calls and does not allow a passcode to be put in. I have put it into recovery mode and itunes can't see it. There is currently no SIM card in it and it's not connectng to the wifi so I can't wipe it from the cloud. Any ideas how I can get into it?

iPhones require a SIM for activation.
Put the device in DFU mode (google it) and restore via iTunes.

Similar Messages

  • HT201401 Need help to enable my 3g iPhone which has been disabled due to forgotten passcode

    HI....Need help to enable my3G iPhone which has been disabled due to forgotten passcode.Thank you

    If you forgot your passcode, restore the phone on the last computer it was synced with. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode and restore as a new device.  See http://support.apple.com/kb/HT1212.

  • Hi, just wondering i didnt have my iphone hooked up to a computer and it went into recovery mode how do i get all my songs back????

    hey my iphone was having some glitches with it so went into recovery mode and i didnt have my songs backed up becoz i didnt have a computer to hook it up with, but i do now just wondering how can i get my songs back i have receipts for all the songs aswell

    You buy one and only one download.  It is your responsibility to move/copy/backup your music.
    You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
    http://www.apple.com/support/itunes

  • My computer refuses my new iphone 5 and has put it into recovery mode and my computer wont accept hardware download

    my computer refuses my new iphone 5 and has put it into recovery mode and itunes has crashed on my computer. Can i get it out of recovery mode without a computer

    No, you can't.

  • HT4061 Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but it won't let me any ideas

    Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but phone won't let me do that

    Hey drcajkm,
    Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Thanks,
    Matt M.

  • I have a ipad which has been locked due to the owner claiming it was lost.  I have had the serial no. checked and it is not stolen but I can't use it.

    i have a ipad which has been locked due to the owner claiming it was lost.  I have had the serial no. checked and it is not stolen but I can't use it.  I have talked to the owner many times who refuses to give me the password or has no idea what password was used.

    Unfortuinately there is nothing that can be done.
    If its locked its locked.  This is a theft deterrant mechanism.
    If you could unlock "stolen" ipads then there would be no purpose for the feature.
    You will have to convince the owner you bought it correctly, or accept its no lonnger usable by you until the original owner removes the lock.

  • I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

    I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

    Hey there byambar,
    Welcome to Apple Support Communities.
    It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
    Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
    Use Accessibility features in iOS - Apple Support
    This article will help you resolve the issue with your iPhone being disabled.
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Take care,
    -Jason

  • HT1212 restoring an iphone tht has been disabled without itunes

    How do i restore an iphone that has been disabled due to too many passcode attempts. Phone never synced to itunes. Already tried restoring but it said an unknown error occurred and stopped. What can i do to get it working again?

    This relates to error 9006.
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, and 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • HT201401 My iphone 4 has been disabled because I cannot remember the passcode. What can I do?

    My iPhone 4 has been disabled because I cannot remember the passcode. I plug my phone into the computer but it does not bring me to a place where I can restore.

    Follow the directions here to force the phone into recovery mode & restore it:
    http://support.apple.com/kb/ht1212

  • I have an ipad3 which has been spontaneously restarting and is not connecting well to either mobile service or wireless networks.

    I have an ipad3 which has been spontaneously restarting and is not connecting well to either mobile service or wireless networks. It has become unusable. Is there  a software update to fix this issue?
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    heading to an istore tomorrow to have it looked at but wondered if there is a software upate or setting I can change myself to fix this isse.
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  • TS3276 I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

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    Thanks Chris   The phone has been great until this morning.  When using the camera it seemed to shut down, then it was just looping the restart, and finally into recovery   It never rains but pours   Thanks anyway
    BTW, the phone has never been jailbroken or anything.  Stock standard

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