HT1212 I have done all the steps to wipe the iPod and restore it however it still has a password and I cannot restore it. Any advice?

I have done all the steps to restore the iPod to factory settings and then tried to restore it but the password is still there. Any advice?

Take a look at this link, http://www.wikihow.com/Reset-a-Lost-iPod-Password

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TS2972 i have done all 7 steps recommended by the troubleshooting articles and only when i restart my router does my library show on apple tv2 but only for about 5 minutes, this was never a problem before the updates of itunes and apple tv2,

i have done all 7 steps recommended by the troubleshooting articles and only when i restart my router does my library show on apple tv2 but only for about 5 minutes, this was never a problem before the updates of itunes and apple tv2, i have spent insane amounts of money on the apple store buying movies and tv shows that i cannot watch anymore, and no there is no firewall on my laptop nor my router, so no port configuration is needed
i have read many articles for this problem but there is no solution, some say restart the router, others say uncheck the option to sync iphone over wi-fi, others suggest not hitting the "done" button after setting up homeshare on itunes, NONE of them work. My itunes library disappears from ym apple tv 2 after 5 minutes or so

Did not work. I've selected iMessage to ON and left it. After a few hours I recieved a message "activation unsuccessful. Turn on iMessage to try again". This has been going on for the past 3 days.

TS2446 I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

Hi kmkrodel,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues accessing iCloud on your Mac or iPad after a change in your Apple ID password, you may find the following article helpful:
iCloud: Account troubleshooting
On the other hand, if you are talking about sharing files from your Mac to specific apps on your iPad via iTunes, then this article may be of more use (Note: When using this function, you will only see apps that support file sharing, not all apps on the device):
iOS: About File Sharing
Regards,
- Brenden

HT201210 I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen

I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen is black ad i unable to work on it.
Kindly give some suggestions
Regards
Banzi

Hello Mayanii,
This display and behavior indicates that the iPad is in recovery mode and must be restored.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Cheers,
Allen

TS1372 I have a 1439 error on my Ipod, I have done all that is stated, but my Ipod is unable to format and cannot be detected by itunes, kindly help pls

I have a 1439 error, my Ipod is not been detected and I have formatted the Ipod, but it is suggested on Itunes and windows to format the Ipod before putting it to use. but it does not format again.
I have done all the steps stated in the TS1372 KINDLY HELP I NEED MY IPOD BACK.....................

Thanks but I solved the problem...it was really simple. Out of 160GB I had only used 34GB, so I knew I had space. What happened was in the process of downloading songs I also downloaded a few episodes of United States of Tara, which was taking a long time to download so even though it said I had 1019 songs the 26 undownloaded were on iCloud, not on my computer. So I paused the downloading of my episodes so my songs could finish downloading. Now my iPod and computer are in sync.
I don't know how this works so I'll give the points anyway, for being the only one who attempted to solve my problem.

HT1212 i have done all of these steps more than once and my iphone is continuing to be disabled. my computer shows "the iphone server could not be contacted." what do i do? i am in desperate need of my iphone to no longer be disabled!

I have completed the steps given to me to have my iphone 5 no longer be disabled. I have completed the steps multiple times but my computer continues to say "The Iphone spftware update server could not be contacted." I have officially ran out of patience and I am in need of some assistance. I have never disabled my Iphone before and i am having some difficulties trying to get it restored. Please give me any helpful tips possible!!!!
Thanks, Iphone 5 lover

Temporarily disable any security software on the computer.

HT1212 i am trying to unlock my ipod. i have done all the steps, disconnected and held the home button but it just keeps saying try again. how else can i unlock my ipod?

i am trying to unlock my ipod, i have done all the steps, disconnected and held the home button but it keeps saying try again. how do i get it to unlock

Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:

Firefox will not keep igoogle as my home page. I have done all of the steps to do so but every time I log off and then comeback, google is gone. This is a new problem; igoogle on Firefox has been my homepage for years.

iGoogle has been my homepage for years. All of a sudden when I logon I now get the Firefox welcome page not Google. I have done all of the steps Firefox indicates to make iGoogel my home page but it keeps reverting to Firefox after I logoff.

Check these out
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/826342
Check and tell if its working.

TS1559 I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

http://support.apple.com/kb/ht5621

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?

Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh

HT201210 I have done all the steps and it is still telling me it cannot be restored. No specific code. Any ideas?

I have done all the steps for the itunes upgrade. Still no sucess noo error code any ideas

Take a look at this link, http://www.wikihow.com/Reset-a-Lost-iPod-Password

My visual voice mail is not working..i have done all the steps that I have seen on here to do. When I call the voice mail it says that there is not a box set up and I need to contact my system administrator.

My visual voice mail is not working..i have done all the steps that I have seen on here to do. When I call the voice mail it says that there is not a box set up and I need to contact my system administrator.

I have had voice mail set up on my phone for 10 years. When I did the last iOS update before 7 I guess it wiped out my voice mail. Can I not set it up myself? I haven't changed my message in years.

HT5312 Every time I do all the steps to reset the questions the only problem I have is that I noticed in the link to reset them using an email the email in the link don't match the one I created my account with. Does anyone know how to fix this problem?

Every time I do all the steps to reset the questions the only problem I have is that I noticed in the link to reset them using an email the email in the link don't match the one I created my account with. Does anyone know how to fix this problem?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to upadte your rescue email address for potential future use

HT4972 I have done all the steps required to update IOS5 to my iPhone. It did not update automatically. It just updates to 4.2.1 which says is the latest software for my iPhone. Is there any other way to update my iPhone to IOS5?

I have done all the steps required to update IOS5 to my iPhone. It did not update automatically. It just updates to 4.2.1 which says is the latest software for my iPhone. Is there any other way to update my iPhone to IOS5?

I checked all the posts regarding this, it seems I have a 3G. Only found out now how to check my model. Thanks for your reply.

TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

HT1212 I have done all the steps to wipe the iPod and restore it however it still has a password and I cannot restore it. Any advice?

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