HT1212 I have done this 5 times and it wont restore. anyone know why?

Got a new ipod 5 today and my daughter put in pass code and doesn't remember what it is. i have tried at least 5 times to restore by following prompts on apple support, but it won't restore. it keeps coming up wiht message that i need to enter pass code! i am going crazy!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.                         
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
Also try placing the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
If still problem pease provide exactly what happens when you tried the above.

Similar Messages

Maybe you are looking for