HT1212 i have locked my ipad cannot access how do i reset, i have not  synced my device with iTune

i have locked my ipad cannot access how do i reset, i have not  synced my device with iTune

Forgotten passcode (you can restore the iPad youself)
http://support.apple.com/kb/HT1212

Similar Messages

  • HT1212 I do the same that is instructed in "If you have never synced your device with iTunes ".Everything works fine and itunes start restoring it and updating my ipad.But after 5 mints , same error again appears on itune screen.What should i do ? Somebod

    I do the same that is instructed in "If you have never synced your device with iTunes ".Everything works fine and itunes start restoring it and updating my ipad.But after 5 mints , same error again appears on itune screen.And also ipad goes into same disabled postion.What should i do ? Somebody help please.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes

    I have seen others post this same question but the answers provided does not resolve my problem. My iPad Air is running iOS 7.1.2. I have been using this same computer for three years. It has Windows 7 home premium, service pack 1,  64-bit Operating System, Intel 3.4GHZ computer and 16.0 GB .  I used this same computer with my iPad2 for several years. I purchased an iPad Air a year ago. I never had a problem with either iPad using iTunes. About a week ago, my computer would no longer recognize the iPad Air. I thought it must be a driver problem or iTunes somehow became corrupted. I uninstalled all of the Apple products except for iCloud and deleted any Apple software left in my Program Files and Program Files (x86). I then downloaded from Apple, iTunes64Setup.exe which is a 110,833 KB program. I installed the program without a problem. It installed Bonjour, Apple Software Update, Apple Application Support and iTunes. These programs I had previously uninstalled. I then brought up iTunes.  I now plugged in my iPad Air and a popup message appeared "This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes". OK, I did as instructed. I used the iTunes installer to remove iTunes then ran iTunes64Setup.exe. I brought up iTunes and got the same message. "This iPad cannot be used because the required software is nt installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes"  In general, I have found the Apple software to be robust and reliable. This situation however is very disappointing. I am hoping that someone has an answer that I can use to resolve my problem.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
    In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
    tt2

  • HT1212 i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled

    i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled it connected to itunes for a minute and then back to disabled

    Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
    Where did you get the iPhone?

  • I can no longer sync iphone and ipad - 'cannot access conflicts' unable to retrieve conflict info from sync server' - any ideas please?  Previous enquirer with this didn't seem to find an answer?

    anybody found this and got the answer?  both ipad and iphone used to be ok, just started happening last couple of months.
    See from communities question that I'm not the only one, but don't seem to be able to find solution posted anywhere.
    It's really annoying cos now ipad, iphone and outlook are all saying they don't match appointments and contacts - aaaarrrgghhhh!

    Here is the solution. 
    Rationale: You want to be able to have the dates on your items (notes, contacts) on your iphone to be the same as on outlook.  This will eliminate any sync conflicts.  You will also notice that if you modify something on the iphone and sync, you will lose the modification you made.
    Steps:
    1) In outlook, export the data (contacts, notes) to a CSV file
    2) Delete you notes/contacts in outlook
    3) Sync your iphone and select replace information on this iPhone (in iTunes)
    4) Now your contacts and notes will be empty on both your iPhone and Outlook
    5) Now import your contacts and notes from the CSV files back into outlook.  What this does is put the current date and time on every individual item
    6) Sync your iPhone to iTunes normally
    7) everything will work correctly now with no sync issues and no conflicts.
    Sherali

  • HT203163 I received an iPad Air for Christmas and tried to sync this device with iTunes on my MacBook Pro (OSX system 10.6.8).  A message popped up that I needed to download the latest version on iTunes in order to be able to sync the two devices.

    I downloaded the latest version of iTunes on my MacBook Pro and now when I open iTunes I can not access the iTunes store; however, I can access the Apps store.  I have tried reinstalling iTunes.  I have tried changing the pop up/cookie settings in Firefox and Safari.  I have logged out and also shut down my MacBook.  I have tried changing the Firewall settings on my MacBook.  I have googled possible ways to get the iTunes store to work and nothing has helped so far.  Please help.

    It will never automatically update.  You always will ahev to tell it to update.  it will never update unless you tell it to.
    The pics and music sync is one way - computer to ipod.  The only exception is itunes purchases.  The ipod is not a backup device.
    Cop everything from your backup copy of your old computer to your new one.

  • I have forgot my password and need help. I have not synced my device with a computer so I can not restore it if any body can help please tell me. Thanks

    i forgot my passcode and have not snyced to a computer so I can not restore. Please help

    If you don't remember your iPad's passcode, you have to restore it as a new device.
    Read iOS: Forgot passcode or device disabled
    The passcode is quite secure. It would not be worthwhile to have one otherwise.

  • HT201272 I have updated my iPhone 3GS with iOS 6. Aftrer a day later when I have synced my device with iTunes, I have lost my 3/4 applications, one of them are Whats app and Facebook. Whats app is a paid app and I have bought it online through iTunes. Ple

    Need my whats app back which is a paid app.

    You should be able to re-download them (if they are still in the store) via the Purchased tab in the App Store app - or if you have copies of them on your computer's iTunes then you can sync them back to your phone

  • Both myself and my wife have 2 separate iTunes accounts, I subscribe to iTunes Match. Music purchased on my wife's account appear on our computers iTunes library but my iPad cannot access the music she has purchased. Is there any way to overcome this

    Both myself and my wife have 2 separate iTunes accounts, I subscribe to iTunes Match. Music purchased on my wife's account appear on our computer iTunes library but my iPad cannot access the music she has purchased. Is there any way to overcome this

    The only way to do what you want is to log into your wife's iTunes Store account on your iPad. Doing this will lock you out of your account for 90 days.

  • I have locked my ipad and cannot log on to the PC it was registered on. I've logged on the itunes account on another computer but i cannot unlock

    Help!
    I have locked my ipad and cannot log on to the PC it was registered on. I've logged on the itunes account on another computer but i cannot unlock, can someone help me?

    Hi Firenzeb,
    I'm sorry to hear you are having this issue with your iOS devices. Based on your description of the issue and the time you posted, this may have been related to a service interruption on the 11th, as noted here:
    Apple - Support - System Status
    If you continue to have issues accessing the iTunes Store, you may find the troubleshooting outlined in the following article helpful:
    Can't connect to the iTunes Store - Apple Support
    Regards,
    - Brenden

  • My ipad cannot access Internet although I have strong wifi signal

    My ipad cannot access Internet suddenly although I have strong wifi signal & my iphone, macbook and other laptops can connect to the wifi network. I tried to reset the network settings, connect to itunes, check the router. but it doesn't work. Can anyone help me please to solve this problem? Thank you very much

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Since dowloading Ios7, my ipad cannot connect to 3G and when I have no wireless or 3G connection, it closes down and reboots every 2 minutes or so. This happened in central Manchester and also on the Virgin Train from Man. to London. Totally unusable.

    Since downloading IOS 702 I cannot access 3G. Also when I have no access to wireless connection my ipad closes down and reboots every couple of minutes. I was trying to raed a book on a train from Manchester to Euston and had to give up. I found that auto-lock had defaulted to 2 minutes. I changed it to never but it made no difference.

        jsavage9621,
    It pains me to hear about your experience with the Home Phone Connect.  This device usually works seamlessly and is a great alternative to a landline phone.  It sounds like we've done our fair share of work on your account here.  I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you.  I look forward to speaking with you.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • My wi-fi is locked and I cannot access

    I have a new internet provider (Verizon) with a new router system. I have my three notbook computers logged onto my network with no problem but the IPod Touch will not give me the option to input the wep key.  My Ipod Touch sees my wi fi and shows it is locked. I cannot find how to join. I reset the network settings but that   did not help. I tapped the wi fi off and on again and that did not help. When I tap to join my network, the next screen shows DHCP (highlighted) BootP and Static. Then below is IP address, subnet mask, Router, DNS, Seasrch Domains and Client ID. How do I proceed?
    Thank you for help.  Syl

    After I posted this I found a new link which addressed this problem. I have my iPod touch in a leather case that would not let me access the blue >. After I removed it from the case, I was able to do this. Now my iPod is on my network. I thought it would be the same with my IPhone..  Not so. it is not in a case and when I hit the blue> it goes to the page that I described above. The blue > is not obstructed. Is there another solution?
    Syl

  • My iPhone and iPad cannot recognize my Apple ID. I have changed the password three times. In the iCloud account says that my mail is not verified.

    My iPhone and iPad cannot recognize my Apple ID. I have changed the password three times.

    Thanks for the suggestion, Chris.  I actually did not resolve the issue which is why i did not post an answer. 
    it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used). 
    even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps.  however, it does seem to use the correct ID when i attempt to purchase new apps.
    If someone actually had an answer to correct this, i would love to update my existing apps. 
    Thank you.

  • My computer crashed before i was able to deactivate my Visual Communicator 3 software.  Please help!  I have my disc, but cannot activate my software again.  I have several projects that I cannot access. Please help!

    My computer crashed before I was able to deactivate my Visual Communicator 3 software.  Please help!  I have my disc, but cannot activate my program again.  I have projects that I cannot access. Please help!

    I wish I could help, but I am in a similar situation.
    I need to deactivate it because we are getting rid of the computer it is on and are buying a new one. When I go to Help there is no Deactivate option. The only options are: "Help", "Hide Coach", "Tip of the Day", "Adobe Website", "Technical Support Website", "Frequently Asked Questions", "Check for Updates", "Register", "Download e-License..." (Greyed out), "Return e-License..." (Greyed out) and "About Adobe Visual Communicator 3". I spoke with support through chat and they said my product was no longer supported.
    Patrick

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