HT1212 i have rest my phone and its wanting icloud id when phone was set up i dont have it help
i have just rest my iphone 4 and on re boot its asking for apple id or id for icloud that was used when phone was setup and i have not got that info can any one help me
yeah its really like that you mentined , so what to do now .
current situation is that i havent yet restored it,phone is off asking for connecting to itunes and after connecting it is demanding for restore, so where can i access to backup data ?
Similar Messages
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Got a new sim for my new contract, so need to reactivate my phone. To reactivate I've to put in my Apple ID which I have but it's saying it's not accepting it and is asking for old ID which phone was set up on which I do not have. I can't do anything with my phone as it's locked on the enter iD screen! I have already reset and verified my password but still not accepting it! Help
If the ID is yours but you don't know the password, you'll have to reset it (http://support.apple.com/kb/HT5787). If the ID belongs to a previous ownder of the phone, you'll have to either get the ID and password from them, or have them erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515.
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I tried updating to iOS 8.1 but it have the apple symbol and a blue screen pops up and it restarts the process and its been going on about 3 weeks already. I dont know what to do? Is my iPad broke cause I just got that iPad in August.
Hi You may have a hardware fault take ipad to Apple Store. Ring then first to make an Appointment take box and you purchase paperwork they may give you A replacement. Before you do that Try a Reboot hold down power button & menu button hold both down until you see Apple Logo you may need to hold down for up to 30 Seconds But you may need to do this more than once. If it doesn't work take back to Apple Store. Cheers Brian
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I have 3 ipads with ipad 1 and 4 i can see near all videos from facebook but on the ipad 2 is asking for adobe flash player and its the same video that i watch on the other ipads ! Any help please
Adobe has not made a version of Flash for the iPad.
Kappy explains why. https://discussions.apple.com/message/19446567#19446567
5 Flash Player Alternatives http://www.techshout.com/features/2011/01/flash-player-for-ipad-apps/
Top 4 browsers supports flash player on iPad and iPhone
http://mashtips.com/flash-player-ios/
Cheers, Tom -
How do I wipe everything off, and go back to the way the phone was set when I got it?
How do I wipe everything off, and go back to the way the phone was set when I got it? I am thinking that might be the only way to fix my wifi issue. Thanks!
Hello, if you havent tried the doesktop manager option, you can do it from the device aswell... Just make sure you save all your contacts to your SIM.
you can go into your Security Options (in Options menu) and select wipe handheld.
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I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?
I see. Apple's documentation on what is included in the iCloud backup doesn't explicitly say that it contains voicemails, but that doesn't mean it does not. You would just have to try restoring the backup to find out.
To restore to your iCoud backup you have to start by erasing the phone. Go to Settings>General>Reset and tap Erase All Content and Settings. Then go through the setup screens on the phone and when given the option, choose Restore from iCloud backup. You will then sign into your iCloud account, accept the terms and conditions, then choose the backup you wish to restore from. To see an older backup, you may need to tap "Show older backups" (see image below). Be sure your phone is connected to wifi and your charger as this may take some time to finish.
If this does not recover your voicemails, you can check to see if you have an older iTunes backup that may contain them. Available backups are shown in iTunes Preferences>Devices on the Backups list.
If all else fails, you could try contacting your carrier. Voicemail is a carrier feature and they may have an archive you could access. -
I am using the iphone 3gs and uptaded to ios 6.1.3 but my phone was unable to activate why ? please help.
What is the exact wording of the error message you received?
Is there a sim in the iPhone?
Is the iPhone jailbroken or modified to work with other than the original
wireless provider?
Have any of the beta versions of iOS 7 been installed on the iPhone?
Need more information before someone can offer a solution. -
I want to connect my IMAC to TV with HDMI cable. I did it before going to Dispaly and Arrangments and then mirror. Now when I go to display I dont have to option of arrangements. Olny {Display and Color} pops up. Any ideas what happend to arrengements?
For the "Arangements" option to appear, the external display must be turned on with the correct input selected and connected to the computer. Then close system prefs, reopen, go to "Display" and "Arrangement" will be along the top.
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I'm setting up Apple IDs, and its not giving me the option to set up a rescue email. I've set up Apple ID's in the past, and its always given me the option. How can I add a rescue email?
You can find the instructions here. I removed the screenshots but the text is copied below.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field. -
My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....
A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
JWhy not just restore from the last backup you have?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone
Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {92497F93-8A79-419C-AA27-50CD2F263F77}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description: Dell Wireless 1397 WLAN Mini-Card
IP Address: 192.168.0.118
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Apr 17 16:59:28 2012
Lease Expires: Wed Apr 18 16:59:28 2012
DNS Servers: 192.168.20.254
192.168.30.217
Adapter Name: {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I need help, I pluged my iphone to itunes and got a message that said there was an update to download and update, I did but when itunes was rebooting and updating I got an error message. and now the phone is telling me that it cant be activated, to plug it in to itunes or to contact support care.
That message usually indicates that your phone was hacked to unlock it from the original phone carrier, then when you updated or restored it locked back to that carrier.
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and its not showing up , when i try to manualy sync its not available, before whenever i plugged it into the lap top it would automatically sync any help please ?
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
all i want to do is scan a document and store in iCloud but printer says not set up for iCloud. do i have to link them in some way? am on wi fi and connected to my mac ok.
iCloud doesn't store documents from your Mac (or scanner). It will only sync documents and data from applications designed for iCloud syncing, such as Pages, Keynote, Numbers, etc.
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my company phone was set up by our IT dept., he used his email and password, now i can't except some downloads. What do i need to do to change these to my account?
It is a company phone, don't mess with it unless you get authorization from the company. The activation, and I suspect Find My Phone are all tied to the company for a reason. Unless of course you don't value your job.
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