HT1212 i have tried all of the steps above, and my ipod touch still will not reset.

I have tried everything to reset my password but nothing is working. The lock screen continues to pop up instead of the USB screen.

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode

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I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

Hi QuisB123,
If you are having an issue with reclaiming free space after deleting photos from your iPhone, use the steps in this article to assist -
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
Specifically -
Orphaned files might remain on your iOS device if it's physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, you might see a large amount of "Other" disk usage for the iOS device in the Capacity indicator in iTunes. Try these steps:
Turn off the music or photo sync option in iTunes for the device.
Click Apply to sync the changes to the device.
Turn the music and photo sync options for the device on again.
Click Apply again to try to sync the device to iTunes. If you see the "Not enough free space" alert, continue to step 5.
Turn off the automatic syncing functions for the iOS device:
Select the iOS device from the iTunes window and click the Summary tab.
Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
Click Apply to sync the changes to the device.
Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes. If you see the "Not enough free space" alert, continue to step 6.
Restore using iTunes.
Thanks for using Apple Support Communities.
Best,
Brett L

HT1212 i have tried all of the suggested things still cant get in the ipod

i have tried all of the suggested things and still cant get in the ipod

As instructed in the If you have never synced your device with iTunes, or you do not have access to a computer section of the article, put it in recovery mode and restore:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

Inbuilt isight camera is detected in system profiler but no image is being detected only a black screen shows up. I have tried all of the troubleshooting instructions and it still wont work. The iMac im using is OS X 10.6 and was an ex-floor model

inbuilt isight camera is detected in system profiler but no image is being detected only a black screen shows up. I have tried all of the troubleshooting instructions and it still wont work. The iMac im using is OS X 10.6 and was an ex-floor model

Hi,
I would try a Safe Boot first. (This will take longer than a normal Boot and you will need to Restart afterwards).
If it were an older OS I would also suggest going to System Preferences > Displays and making sure the display is set to Millions. (My MacBook Pro does not have this option in Snow Leopard so I did presume Snow Leopard does not have it).
With some laptops there have been some issues with the cable up the back of the screen pulling loose with regular and frequent use of the lid, but this will not apply to you based on your specs. (it does take time to appear and is also somewhat rare). However it seems enough contact with the camera can make it appear in System Profiler and power it on but not give a pic.
If a Safe Boot does not work I would also try a PRAM reset.
Shut down the computer.
Restart it holding down Apple/CMD (or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.
This is actually "less" destructive in that it clears less memory items than Safe Boot but they are different enough to warrant trying.
Do you have an older version of iGlasses installed ?
The one for Leopard does not work for Snow Leopard.
Do you have Web Browser open ?
This may point to Google Video Chat Plug-in and Flash Conflict. It would be rare to allow another app to access the camera even if not displayiong a Pic.
(Chrome Installs the Plug-in as does the standalone download).
Knowing what "any application" exactly you are trying might help us pin it down.
Any additional downloaded apps that can use the camera ?
Do you happen to have something balck in front of the camera ?
8:20 PM Sunday; October 9, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

0x80992013 cannot access itunes store I have tried all of the suggested things on previous discussions but still not working. Any suggestions?

When I try to open itunes on my school network windows Xp computer I get an error message with this code 0x80092013. I have tried all of the suggestions from apple support document but nothing has worked.

Have you left the iPod to charge for a couple of hours and then tried resetting it again? It can take up to at least 30 minutes of charging before an iPod with a dead battery shows any signs of life. By a reset, I assume you mean pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear?
iPod won't turn on
B-rock

HT1391 I followed all of the steps above and I still can't find my music. What do Ido?

I have followed all of the steps and it seems like my music is missing. What do I do?

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

I am having trouble downloading purchase, I keep getting an authorize computer message, I have tried all of the support suggestions and have uninstalled and re-installed iTunes to no avail.

I have tried everything the support page suggests, checking ID, deleting SC file, changing account allowances in windows, I have even uninstalled and reinstalled itunes....I am at a loss for what else to do.

"itunes did not download properly; please reinstal."
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.)

I have tried all of the suggestions -passwords and logins are not saving. The lists are empty. Please help.

I imported my profile from my other pc and my bookmarks are there but my pws and logins were not imported. I figured I would just reset up a master and start over but no matter what I do the logins and passwords do not show up in the list.

What Firefox version is used on the other PC?
Did you use an extension like FEBE or did you manually copy files?
Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed).
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
The "Remember Password" extension has been reported to cause issues with the passwords disappearing, so if you have this extension then remove (uninstall) it.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

No matter how many times I have tried to download the 'free update' for my Apple desktop it will not work and I keep having 'blocked images' messages. I had an issue a few months ago but eventually managed to download ok but it now goes thruogh the motion

I can not download the latest 'free upgrade' for Flash Player. I click on the link, it shows the download option agree, T's & C's, click 'next' it seems to download ok but nothing happens and I have tried at least a dozen times

This morning we resolved a problem that prevented Flash Player installations from completing for some of our Macintosh users.
If you encountered this problem, please delete any previously downloaded Flash Player installer and either:
1.) Download the installer again from https://get.adobe.com/flashplayer
2.) Download the stand-alone installer from http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

TS1538 I have tried all of the above and my iPhone 4s still will not sync, get recognised or do anything by both iTunes and my laptop. I need help!

I have a white iPhone 4s and since a few days ago, I have not been able to access anything on my phone via my laptop. I have tired everything it says on the support pages but still nothing. My phone tells me it is charging but nothing pops up on iTunes or my laptop. I am seriously running out of methods to try.

Delete your old Firefox Profile and create new one
*http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Backup and Restore your profile data's
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Profile_backup

HT5661 hi. I am trying to set my ipad back to factory settings. I have followed the steps above and nothing is happening

I am trying to set my ipad back to factory settings. I have followed the steps above and nothing is happening

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again.

HT201412 I have tried all of the above and still can't get my ipad to respond

I have tried all of the above and still can't get my ipad to respond

Everything? Did you see the very last part about restoring the iPad and did you notice that there is another link in that step in case you cannot restore the iPad?
Symptoms
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of the symptoms listed below.
Resolution
If any of these symptoms occurs, follow the steps in this article to resolve the issue. The device:
Does not return to the Home screen after pressing the Home button
Does not wake from sleep after pressing the Sleep/Wake button
Does not turn on (or power on) when pressing any button
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
If a single application is not responding or freezes when it opens, you can force it to close
Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.
Instead of dragging the red slider, press and hold the Home button for six seconds.
If the device does not return to the Home screen, see the steps below to restart.
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If there is no video, verify that the device has enough charge to turn on
If you are using an iPad, ensure that it's connected to the 10W USB Power Adapter.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Home button to attempt to wake the device.
If the screen displays a red battery icon, let the device to continue to charge until it turns on.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane.
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
Additional Information
Ensuring that your iOS device is kept updated to the latest software should minimize the occurrence of these issues.

Firefox will not keep igoogle as my home page. I have done all of the steps to do so but every time I log off and then comeback, google is gone. This is a new problem; igoogle on Firefox has been my homepage for years.

iGoogle has been my homepage for years. All of a sudden when I logon I now get the Firefox welcome page not Google. I have done all of the steps Firefox indicates to make iGoogel my home page but it keeps reverting to Firefox after I logoff.

Check these out
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/826342
Check and tell if its working.

TS1559 I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

http://support.apple.com/kb/ht5621

When I try and launch Firefox, I get this error message A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help?

When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....

See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.

HT1212 i have tried all of the steps above, and my ipod touch still will not reset.

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