HT1212 I'm trying to restore an iPod touch.

I'm trying to restore an iPod touch that has been locked out and iTunes says "The iPod software update server could not be contacted.  Make sure your network settings are correct and your network connection is active, or try again later."

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

Similar Messages

  • HT1212 i am trying to restore a ipod touch 4 does any body have any helpful ideas on how to do this. i can not get the ipod to contact to the computer

    i am trying to restore a ipod touch 4 any help would help a bunch

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • HT1212 i just tried to restore a ipod and it got half way through and is now stuck on restore screen???

    i just tried to restore my ipod touch and its stuck on restore screen??

    What exactly happens?
    What does the status bar in iTunes say?

  • I have been trying to restore my ipod touch for several weeks.  It shows on the ipod the usb to itunes screen but is not recognized by the computer.  I have tried 3 different laptops and a generic usb and nothing has worked.  Would appreciated any advice

    I have been trying to restore my ipod touch for several weeks.  The ipod is on the usb-itunes screen but the computer will not recognize it.  I have tried three different laptops and am now very frustrated.  I have also tried several different usb connectors. 

    Try putting the iPod in DFU Mode vs. Recovery Mode.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • I tried to restore my iPod Touch 2nd generation and now it won't sync to itunes.  on the screen it shows the usb end of the cord and the iTunes logo over it.  Is it broken?

    I tried to restore my ipod touch 2nd generation  and now it won't sync to itunes.    On the screen is the USB end of the cord and the iTunes logo over it.
    I have turned it off and on,  held the off button down and  the select button down but it still comes up with that picture on the screen.    Have I broken it?
    Please help.
    Mimi

    It means the device is in recovery mode.  You'll need to reconnect it to iTunes and restore it again.
    You may need to connect it in recovery mode manually using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the d

    Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the download is finished it doesnt restore or do anything and it stays stuck on the plug your ipod into itunes screen somebody please help me.

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • HT1414 I am trying to restore my Ipod touch 5 generation but I am receiving an error message that says  your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no

    am trying to restore my Ipod touch 5 generation but I am receiving an error message that says  your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now

    If it is asking for the screen-lock passcode then:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    Otherwise follow varjak paw recommendation

  • HT201210 please let me know how to get past error msg 11 when trying to restore an ipod touch 4th gen

    please let me know how to get past error msg 11 when trying to restore an ipod touch 4th gen

    Is the iPod jailbroken? Googling shows that error 11 appears if it has been jailbroken.

  • I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!

    I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!

    Fix Error 3194 from iTunes during iPhone restore
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • TS3694 I am trying to restore an Ipod Touch 1st generation and I am receiving an error code of 1, How can I resolve?

    I am trying to restore an Ipod Touch 1st generation and I am receiving an error code of 1, How can I resolve?

    i have the same problem ipod touch 1st gen and its 1 not -1
    can you help please??

  • TS3694 I am trying to restore my ipod touch 4g, but I keep getting errors

    I am trying to restore my iPod Touch 4G, and first I got error 3194, or 1394 (something like that) but now I got 2003, and I cant figure out what that means!

    Error 21 also says:
    Error 20, 21, 23, 26, 28, 29, 34, 37
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Note the " If the errors persist on another computer, the device may need service."
    I would make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I'm getting the apparently "deadly" error 3149 when trying to restore my Ipod Touch 4g

    A few days ago I tried to update my Ipod Touch (4th Generation) to the newest software. I pressed update and the apple logo with a loading bar underneath it appeared then the bar got about halfway and all of the sudden went into recovery mode. I followed some steps online to get it out of recovery mode, didn't work. So then I decided to just restore it. I tried restoring directly from Itunes but Itunes never finished the download (tried 3 times). Each time it gave me a different error. So I downloaded the 0.6.1 firmware online (*though it was a 840mb download and the file only says it's 839mb, weird)and tried using the Shift + Restore method. It extracted it then said "Verifying" then gave me the error 3149. I went online, yet again and followed some steps dealing with the "Hosts" file. No luck. I've also tried putting it in DFU mode, no luck.
    I should also mentioned that my Ipod is Jailbroken. It was given to me like that when I got it for my B-Day. I never use anything with Cidia or whatever so I think Jailbreaking is pretty useless but I think this is worth mentioning because it could be what's causing the problem, but I don't know if it has anything to with it for sure. I've been told that restoring it will get rid of the stupid Jailbreak but I can't restore it now can I?
    Please give me some advice, any advice that I haven't tried already would be helpful. I just want to actually use my Ipod! Why's it so hard to do things?!?
    Also, no idea what operating system it was before the craziness happened. I can't check right now either. :/

    Did you mean 3194
    See the actions for that error here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
      Fix Error 3194 from iTunes during iPhone restore

  • Im trying to restore my ipod touch but it says i need a disc?

    I tryed to update my ipod however there was a problem and now says i need to restore my ipod touch 4g, however when i do try to restore it my laptop says it needs the disc the ipod came with however there was no disc? Ive tried searching for software but nothing comes up, what should i do?

    If you are still having prolesm try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Looks especially at the driver sections.

  • Problems after trying to restore my ipod touch

    i bought my ipod touch from my brother and when i tried to restore the ipod to the factory settings the screen froze and now its froze on the apple logo screen with a line across the top and itunes will not recognize it plz help

    Did you try to reset the device by holding the sleep and home button until the Apple logo comes back again?
    If this does not work, try to connect in recovery mode, explained here: iOS: Unable to update or restore

  • HT1414 I'm trying to restore my ipod touch but the restore box doesn't come up on itunes. Nothing appears for me to click restore. Please help

    My Ipod touch is disabled but I know how to put it in dfu mode(I think that's correct)...but when I log into itunes the restore box does not appear.
    What am I doing wrong? How do I restore my ipod touch on itunes when the restore box does not come up?

    Try Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Next would be to try on another computer  to help determine if you have an iPod or computer problem.

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