HT1212 i need to restore this i pod touch my daughter forgot her passcode

i need to restore my daughter s i pod touch she has forgotten it

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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I need to restore my sons ipod touch because he forgot his pswd. I can do this but it asks to backup first and my computer has no more memory to do this. Aren't all my itunes app purchases stored anyway? Why do I have to put this info onto my labtop?

I need to restore my sons ipod touch because he forgot his pswd. I can do thisby hitting restore in itunes, but it asks to backup first and my computer has no more memory to do the backup. Aren't all my itunes app purchases stored anyway? Why do I have to put this info onto my labtop?

The iPod backup that iTunes makes does not inlcude synced media like apps and music. Those items should be in your iTunes library.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My daughter forgot her passcode, phone is disabled. I attempted restore procedures by placing phone in restore mode and syncing to original computer, but it still says I need the passcode and does not offer option to restore as new. Verizon can't help.

My daughter forgot her passcode. Phone is now disabled. I attempted restore procedures by placing phone in restore mode and connected it to the computer / itunes with which it was originally synced. itunes recognized phone in restore mode and said I must restore. I clicked restore, restore and update. Update began, itunes recognized the device by name and gave error message that stated I must have the passcode to restore. There was no option to restore as new. I attempted to restore the iphone 4s on another computer by instaling itunes, but same error messages appeared. I contacted Verizon and they said they could not help me. The nearest apple retail store is over 40 miles away. PLEASE HELP!

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT1212 My daughter forgot her passcode on her ipod. tried the restore info given by Apple and it didn't work. Any more suggestions?

My daughter forgot her passcode to her ipod touch. I tried the restore information that I found online through Apple support, but this didn't work. Any other suggestions?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT1212 My daughter forgot her passcode so we reset it as per your instructions above. The problem is that she can't redownload any apps. It is telling us that she needs 4.3 and we have 4.2.1 . We had all kinds of apps on it before but it won't let us redo

Please help. My daughter forgot her passcode and her apple id so we reset the ipod as per instructed I got her a new apple id. and now she can not redownload any of her apps. It says that she needs a 4.3 and she only has a 4.2.1. We are trying to download the same apps she had before and it won't allow it. I can not seem to get the 4.3. We are unable to download anything. Any help would be appreciated.
I was told it was a 3rd generation at purchase but when checking online it sometimes shows 3 and sometimes 2. I am totally confused and just want her to be able to use the device. Thanks and Blessings.

If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

HT1212 my daughter forgot her passcode to her ipad mini. How do i get into the ipad mini and reset the passcode

my daughter forgot her passcode to her ipad mini. How do I get into the ipad so I can reset it.
thanks

You will need to try to restore your iPad from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully.

My daughter forgot her passcode to unlock her screen, How can I fix this?, my daughter forgot her passcode to unlock her screen, How can I fix this?

My daughter forgot her passcode to unlock her screen, how do I fix this?

See page 141 of the iPod touch user guide here.
http://manuals.info.apple.com/en_US/iPod_touch_3.0_User_Guide.pdf
You will have to restore the iPod.

HT1766 my daughter forgot her passcode for I pod won't connect to itunes

my daughter forgot her passcode on ipod it won't connect to itunes to backup without passcode

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT1212 My daughter forgot her passcode and has a picture she needs on it, can I save it before i restore?

Is there a way to save photos on a locked ipad mini before restoring?

Not if she cannot access the device and doesn't have it backed up.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

HT1212 my daughter forgot her passcode

how can i unlock my daughter ipod touch

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

My daughter forgot her passcode. How can I reset this

Hello. My 10 year old daughter lost her iPod touch early this year & we just found it. She has forgotten her passcode. How can I reset this for her

Hi Wayno369,
Thanks for visiting Apple Support Communities.
If the iPod touch can't be unlocked by entering the passcode, there are a few ways to reset it. They will require restoring the device using iTunes or erasing it using iCloud.
You can find the detailed steps for completing these methods at this link:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
All the best,
Jeremy

HT1212 My daughter forgot her passcode to her ipod touch so we follwed the steps to restore but after it updated the software we could still not get in.....

After upodating software on ipod touch becasueof disabled ipod it still is not working- ideas?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem, what happens or does not happen and when in the instructions.

TS3474 iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.

What do I do about this message? I've restored it 3 times, but this message still comes up, and i cannot put music on it now.
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.

Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.

My iphone 4s lose signal and only say serching to fix it i need to restore , this happen whe i dont have more battery and the iphone turn off

my iphone 4s lose signal and only say serching to fix it i need to restore , this happen whe i dont have more battery and the iphone turn off

Is the battery drained after it shuts itself off?
Did you already try to set it up as new device?
How to back up your data and set up as a new device

HT201210 When trying to restore an i pod touch - i receive an error after the restore has started

When trying to restore an i pod touch - I recieve an unknown error (1611). We have retried the process a few times with the same result.

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1212 i need to restore this i pod touch my daughter forgot her passcode

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