HT1212 I think I might be missing a step?  My Ipod 5 has never been backed up to Itunes.  Is it possible to unlock it after I receive the message "Ipod is disabled".  I

I did download "itunes" to my computer afterwards and tried to synchronize, but after about 45 minutes in the download it asks me to put in the password....  Which my son forgot!  Any other ideas?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

Similar Messages

  • HT1212 Restoring on a new computer that the ipod has never been synced to is not working.  Old computer is broke and trying to sync to the new one is not working.  Help!

    Passcode has been disabled and the computer it was synced to is no longer working.  We have tried to sync to the new computer and it is not possible.  Exactly what are the steps to do this.  All our apple products are on our account, therefore, apple support should be able to see that there is nothing "suspect" going on.  It is driving me insane not being able to reset/resync, whatever it's called when your locked out. 

    Place the iPod in Recovery mode and connect to the computer and restore via iTunes. The iPod will be erased. You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1212 An elderly friend has given me her iPad to"fix". She has entered passcode incorrectly too many times (I now have the correct passcode).  The ipad is now disabled,has never been connected to a computer .  Can it be opened without loosing what is on

    An elderly friend has given me her iPad to"fix". She has entered passcode incorrectly too many times (I now have the correct passcode).  The ipad is now disabled,has never been connected to a computer .  Can it be opened without loosing what is on it?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Hi there, my iMac has automatically been deleting files from my thumb drive when I try to open them.  The lost files aren'tin the trash or anywhere else I can think of.  Any ideas?

    Hi there, my iMac has automatically been deleting files from my thumb drive when I try to open them.  The lost files aren'tin the trash or anywhere else I can think of.  Any ideas?

    If one drive works and the other doesn't that points the finger at the errant drive. They are cheap, replace it. To check formatting right click it in Finder and choose Get Info and look for Format type. Finally do you eject it when removing it or do you just pull it out of the USB connection?

  • I received the message 'The registry settings used by the iTunes drivers for importing and burning CD's and DVD's are missing. Please reinstall iTunes.'  I have re-installed iTunes and still receive this message.  Any suggestions?

    I received the message 'The registry settings used by the iTunes drivers for importing and burning CD's and DVD's are missing. This can happen as a result on installing other CD burning software. Please reinstall iTunes.'  I have re-installed iTunes and still receive this message.  Any suggestions?

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • I have repeatedly downloaded itunes but whe I try to run it I get the message "The registry setting used by the itunes drivers for importing and burning CD's and DVD's are missing.  Please reinstall itunes.  I have done this dozens of times

    I have repeatedly downloaded itunes but whe I try to run it I get the message "The registry setting used by the itunes drivers for importing and burning CD's and DVD's are missing.  Please reinstall itunes.  I have done this dozens of times

    Try removing and then reinstalling all the Apple software using:
    Removing and  Reinstalling iTunes, QuickTime, and other software components for  Windows XP

  • I have downloaded an app which I think is to large to my IPAD as it has read loading for hours now. How do I stop it and clear it from the pad. I have tried the normal holding down the icon but nothing happens?

    I have downloaded an app which I think is to large as it has jammed. The icon just reads loading. How can I stop it and clear it from my  pad????

    Have you tried a reset to see if it resumes after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • I recently upgraded to iPhone4s. I am running OS 10.7.4. iTune no longer 'sees' my iPod Classic but thinks it is my iPhone. The iPod has not been synced or updated for a while. Any ideas?

    I can't update/sync my iPod Classic because iTune thinks it is my iPhone4s. How do I overcome this please? Surely I ought to be able to use my tunes on both?

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • HT1212 My ipad displays the message ipad is disabled- connect to itunes. When i connect to itunes, it says in itunes- Itunes could not connect to the ipad "Name" because the ipad is locked with a passcode, but ovbiously i cant unlock my ipad. HELP!!!

    When i connect to itunes, it says in itunes- Itunes could not connect to the ipad "Name" because the ipad is locked with a passcode, but ovbiously i cant unlock my ipad. HELP!!!

    Hi mChelle,
    Follow the instructions that best apply to your situation in the link below:
    http://support.apple.com/kb/HT1212
    Cheers,
    GB
    Oh - I see that you have that article linked to your post above. Read the entire paragraph in item #1. It tells you what to do if it is asking for a passcode.

  • Why does Finder think a file or folder is modified when it has only been opened (not re-saved)?

    I try to use the Finder to sort my folders and files by Date Modified so I can quickly access my current projects/files/folders and keep them on the top of the list.  Whenever I open an older file to just see what's in it Finder thinks that the file has been modified.  I don't change anything or re-save it, I just open it and close it.  This makes the Date Modified sort pretty much identical to the Date Last Opened sort.
    1) Is there a way to stop this behavior?
    2) Is there a way to sort by Date Last Saved?

    Please re-read my original question and post.  Your answers don't help me and I wonder if I haven't written my post correctly to communicate my desire.
    I currently use the Finder to sort my files by "date modified", but I want to use the Finder to sort by "date last saved", but it doesn't have that option.  Many times I open a file just to explore what's in it, then I close it without changing anything or saving it - but when I do the Finder thinks I have "modified" it, and it puts that file at the top of the list.  I didn't modify it, but Finder treats it like I did.

  • HT1212 have got the message ipod disabled connect to itunes but it won't connect to itunes I get a message ipod is locked with a passcode

    ipod touch has been locked out with the passcode.  Have got the message ipod disabled connect to itunes.  When connect to itunes I keep getting a message to say the ipod is locked with passcode please enter the passcode but it won't let me

    Place the iPod in Recovery Mode and then restore.

  • HT1212 how do u restore an iPod that has been disabled and has never been connected to the computer

    How do i restore an ipod that has been disabled and has never been conected to itunes

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1212 My daugther has forgotten the password to her ipod touch. The Ipod has not been connect to itunes before. how do i recover the contents of the ipod?

    My dausgther has forgotten the password to her ipod touch. The ipod has never been sunced to itunes. Is it possible to recover the contents of the ipod?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1212 i have the message Ipod is disabled, try again in 9,595 days.  help

    i  have the message Ipod is disabled, try again in 9,595 days.  help!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1212 i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

    i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

    If when you connect the iPod to your computer yu can't make a backup:
    - Contact a data recovery company
    - Maybe via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     

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