HT1212 I updated my ipad to ios7 and now it asks me for a passcode, I never had a passcode on it so dont know what to do HELP
Hi All
I upgraded my ipad to ios7 but now it is asking for a passcode. I never had a passcode on it before, now dont know what to do.
HELP
Gabrielle
I had to call Apple Support and they walked me through the restore procedure.
We first had to delete the old account from iCloud and then do a restore from iTunes.
Even with Apple Support's help, it took a few tries.
We had skipped the adding a passcode during the ios7 update.
The helpdesk said we must have inadvertently, but I know that we did not:
i.e. we just pushed a "Don't add a passcode" button (I don't remember the exact text)
on the touchscreen and nothing else.
We had to restore from a few month old iTunes backup -
The lady at the Apple Support call desk was very nice and helpful,
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