HT1212 i want to backup my videos and pictures but my phone main screen does not work anymore, what should i do?

i dont know what to do can anyone help me my phone fell the other day and the screen went black i cant see anything. my new iphone came in today and i never backed up my videos and pictures from my old phone. Is it even possible to back up my media (pics and videos) onto the computer so i can transfer onto my new phone?

Yeah, you are kind of in a Catch-22 now. If you can't put in your lock screen passcode, then you could try to follow the same steps you would follow if you had put it in too many times:
iOS: Device Disabled
However, not sure if that would allow you to get around the lock screen passcode, and if it wouldn't, then you would have to place it in Recovery mode, which erases it....
Just curious, though - when you hook it up to your computer, are you not able to execute the instructions for importing your photos and videos in the first link I posted?
Also, you always can start your new phone set up and click on "Restore from iCloud Backup to see if you have a recent iCloud backup you can set up your new phone with. If it is a recent one, then it should have your pictures and videos:
RESTORE FROM ICLOUD BACKUP
Best of luck!
GB

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I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides screen is ok. Is there a way around it? :(

I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.

Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
~Lyssa

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If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
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http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
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My ipod 5th generation screen cracked a few months ago or so. Today I went on it and the screen was half black and had red, blue and green lines on it the screen does not work and ive tried to reset it but its still the same what is it? how can i fix it?

help!!!

Unless you purchased the optional AppleCare+ extended warranty,
Apple will exchange your iPod for a refurbished one for (USA) $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
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iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
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I have F.F 3.6 and windows 7.: 1) When i want to buy a airplane ticket and want to select 2 adults or 2 children, the draw down select, does not work in any websides,? WHY?. 2) Have FF any problems with SKYPE

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HT1212 I am trying to restore a phone that the screen does not work on, therefore I can't input my password. How can I bypass this and upload it to itunes?

I am trying to restore a phone that the screen does not work on, therefore I can't input my password. How can I bypass this and upload it to itunes?

You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.

Im tryting to install new itunes but says windows installer, you are tring to use is a network resource that is unavailable. find folder itunes.msi i dont have a folder like that and anything i use that is related does not work. help me?

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Should the advice above not fix things for you...
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tt2

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product-macbook air,intel i5,4gb ram,128gb hardisk,os-10.9.5
my macbook is hanging and its screen is lagging,it is not working smoothly,what should i do?

Problem description:
hanging and screen is lagging
EtreCheck version: 2.0.6 (91)
Report generated 29 October 2014 5:14:19 pm IST
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,1
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:5:17
Disk Information: ℹ️
APPLE SSD TS0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 120.99 GB (60.95 GB free)
USB Information: ℹ️
Western Digital My Passport 0820 1 TB
S.M.A.R.T. Status: Verified
My Passport (disk1s1) /Volumes/My Passport : 1 TB (690.26 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Autodesk 360 Application (/Applications/Autodesk/Autodesk 360.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.0.0 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
iGetterScriptablePlugin: Version: 2.9.2 Support
Safari Extensions: ℹ️
iGetter Extension
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.99 GB Disk used: 60.04 GB
Destinations:
My Passport [Local]
Total size: 1 TB
Total number of backups: 4
Oldest backup: 2014-10-26 17:07:25 +0000
Last backup: 2014-10-29 10:50:49 +0000
Size of backup disk: Excellent
Backup size 1 TB > (Disk size 120.99 GB X 3)
Top Processes by CPU: ℹ️
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      0% cfprefsd
      0% imagent
Top Processes by Memory: ℹ️
107 MB mds_stores
86 MB Google Chrome
60 MB Google Chrome Helper
43 MB WindowServer
39 MB Finder
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2.10 GB Free RAM
1.31 GB Active RAM
350 MB Inactive RAM
537 MB Wired RAM
668 MB Page-ins
0 B Page-outs

Hello! I have installed Photoshop on PC WIN 7 64bit. When I store first time a Photoshop docuument, it works fine - after re-opening and doing changes I trying again to store it - it does not work anymore! First it does not accept the name (message "It ca

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Hi,
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I forgot my passcode and tried restoring my ipod touch, but it's not working. What should I do?

I forgot my passcode and tried restoring my ipod touch, but it's not working. What should I do?

Did you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
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You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1212 i want to backup my videos and pictures but my phone main screen does not work anymore, what should i do?

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