HT1212 If I don't know my password for my iphone is my only option to restore it and lose everything?
Is there anything i can do at home besides restoring my phone and trying to guess the password that will unlock my phone?
If you have a backup of the phone, then you can restore the device, then restore from the backup. The first restore will remove the passcode, then restoring from the backup will restore your content. If you do not have a backup, then yes, the restore will delete all of your data. Follow the instructions in the support document that you linked to the forum with.
Similar Messages
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So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I am unable to share photos from the Iphoto program because I don't know the password for the SMTP account. How can I either retrieve or change that password? Or is it one I already should know?
Have you set the general preferences in iPhoto to email using iPhoto? Then change it to email using "Mail". This way iPhoto will use your regular Mail account.
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I want to use the same apple ID but I don't know the password for my email account to verify iCloud any answers?
iForgot.com
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I recently had to get a new hard drive on my laptop and thus lost all of my music. I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers (mostly because I was working up to a computer of my own...). So, if you can guess where I'm going with this, I have had at least three different iTunes accounts and I still have all of the music on an external drive. My problem is that now that I'm putting my music back on to the new hard drive, I can't play some of the songs because I don't know the password for the OLD AOL accounts. I've tried every variation of password I can think of that I would have used, but still come up with nothing. I tried calling the AOL support number and the guy said he had no idea what I was talking about and hung up on me. To make things even more confusing, iTunes seems to have created an identical account to the one I use now but as an AOL account and I have absolutely no idea what the password is. This means that half of my music/TV shows/movies are not able to be watched/listened to. Does anybody have any idea what I can do to recover my password? Or am I totally screwed?? Please help!
Ok..
Launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer.
iTunes seems to have created an identical account
No... Apple does not "create" an account for you.
I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers
You've purchased iTunes media all this time and never backed it up? -
How do I create a new Apple ID and delete my current one?
You can't delete an account, all you can do is remove any personal info from in and stop using it - but anything that you downloaded from the stores with it will remain tied to that account.
If you don't know the password for it then try this page to get it reset : http://iforgot.apple.com
If you also don't know your security answers, then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.
How to create a new account : http://support.apple.com/kb/HT2731 -
How can I activate my iPad when it has an old iCloud adress that I don't know the password for it?
How can I activate my iPad when it has an old iCloud adress that I don't know the password for it?
Click here and reset the password. If you've forgotten the Apple ID, you can recover it from the same site.
(112195) -
My ipod screen is cracked and i can't sync my ipod to itunes because it is locked with a password and i can't enter the password because the heat sensor is messed up on the ipod becasue of the screen and i don't want to restore it and lose everything. What can i do?!
All you can do is to restore and thus erase the iPod unless you can get a data recovery company to preserve the data.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
When I connected to iTunes, my phone said it was in "restore" mode, but I don't know why. Iam afraid that if I continue with the restore, I will lose my recent pics. How can I check iCloud to see if my pics are there? Will I lose my pics if I restore?
Crouching Tiger wrote:
When I connected to iTunes, my phone said it was in "restore" mode, but I don't know why. ...
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimize Loss... Once you have Recovered your Device... Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
i don't know where to tell the iphone that it should look onto the icloud and get the back up from my old device. This page says I will be prompted but I have not been. Where should I look?
Settins > General > Reset and then Erase all content and settings. Then during setup assistant click restore from icloud backup
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Don't know backup password for Icloud, please help!
I recently got a new ipod touch and when I plugged it into the computer to download my backup from Itunes. I wrote my password but it wouldn't let me in!! I don't know the password help page, if there is anyone.
Can someone tell me how to solve this?www.iforgot.apple.com
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I don't know BIOS password for Satellite A100-528 PSAA2E
hi..i have a problem...
i have a laptop Toshiba SATELLITE A100-528 PSAA2E-01H00WGE....
the problem is that i downloaded toshiba HW setup and i accidentaly set a password..
.not a user password....it's propably supervisor password or bios password...
.the thing is that i don't know what the password is...i boot up my pc and it don't let me get in windows if i don't type the password.....is there any way to remove the password ??
it does not let me either boot from a cd or usb....i press F12 in order to choose to boot from cd or usb but it's still asks for the unknown password....is there any solution ??
please answer it's critical !!
thank you very much...>the problem is that i downloaded toshiba HW setup and i accidentaly set a password..
>.not a user password....it's propably supervisor password or bios password...
Thats weird because the BIOS or Supervisor password can be reset only by an authorized service provider.
The BIOS password is a high security option which cannot be reset easily.
So ONLY ASP can remove a UNKNOWN password. -
I have purchased a new macbook air today and don't know the password for it?
I have purchased a new MacBook Air today and dont know what the passord is that was created today - in truth i discussed with the sales assistance that i didnt want one and im sure she just tabbed through that section!!!
Im now trying to load Office:mac and of course need a password!
Does anyone know what to do?have you tried just empty password (press enter without typing anything in)?
Maybe give your man a call?
There are ways to reset passwords, but it's probably easier to just ask the guy. -
OMG! I had no intention of starting a discussion, it is 4:15 am and I need to be in bed sleeping! I have spent the last 4 + hours updating and syncing my phone now I have no service ... turned it off thinking it may reboot, but now it will not turn on! I don't understand why I have to encourage people (I assume those who own iphones to answer my questions). It would make more sense to me to have an Apple representative answer ... It is getting worse, before I can send I must choose a community to join. I honestly don't want to join a community ... I just want my questioned answered by the people whom I purchased my cellular phone from ... please!
howardfromoh wrote:
I just want my questioned answered by the people whom I purchased my cellular phone from ... please!
Those people are not here, go to the shop where you bought it and ask them. -
I keep getting pop-ups telling me to sign in to my iCloud and it's very annoying. I have no idea what the old password was, and I don't really have a way of changing the old password because I also don't know my password for the e-mail address connected to it (it kept telling me that the answers to my security questions were wrong, but I'm not sure what other answers they would have been). Therefore, I created an entirely new e-mail and a new Apple ID and everything else is set to that ID... except iCloud. Is there any way to correct this, or am I out of luck?
If your device is signed into an old iCloud ID, and if it is an earlier version of your current ID*, do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).
* If that's not the case, you'll have to contact the Apple account security team and ask for assistance resetting the password for the old ID: Apple ID: Contacting Apple for help with Apple ID account security. You'll have to be able to prove your identity to them before they will do this.
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