HT1212 if the screen is locked...set to factory settings

If the screen is locked and the password is unknown, can the ipod still be reset to factory settings

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

Similar Messages

  • Does wifi turns off when the screen is locked?

    I just wonder if it does. I want to know cause I want to save some battery life.
    If it doesn't is there a way on the setting to turn that feature on?

    HI. WI-FI is still on when the screen is locked. Unfortunately there is no such feature. You may find all info about WI-FI settings hereiOS: Connecting to Wi-Fi - Apple Support
    You may also find some useful info here:https://www.apple.com/batteries/maximizing-performance/

  • How to declined the call when the screen is locked on io7?

    Guys I tried to cancel the call while the phone is ringing it doesn't display an option while the screen is Locked however there declined option when it's unlocked
    Any idea how to declined the call while the screen is locked

    Thank you all but This is not the default of the previous operating systems like iOS 5 and io6 so why apple didn't set an option to decline the call as normal instead pressing on the power button in each call

  • HT4061 i can not use my i pad as the screen is locked and it shows ipad is disabled

    Dear users i have a problem that i can not open my i pad the screen is locked as i enterd my pass code wrongly many time so
    now it is locked and writting ipad is disabled
    how i can open it again
    thanks

    You will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to reset it : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • How can I get the screen to lock on my iPhone 4, so I don't press buttons while talking?

    I just upgraded to the iPhone 4.  When I am talking on the phone, the screen doesn't lock, so I am constantly pressing buttons or hanging up on the person I'm talking to.  How can I get the screen to lock while I'm talking?  It's driving me NUTS.

    The otterbox is one of the culprits. Take the phone out of the case and see if it still happens. If so it is not the case. If the problem goes away, then you may need to make the hole slightly larger. My family has three iPhone 4's in otterboxes and none have this problem. Other users on this forum have reported success with the above methods.

  • How can I unlock my ipod touch?  The screen is locked and has various languages on the sliding bar.  It wont let you touch it

    how can I unlock my ipod touch?  The screen is locked and has various languages on the sliding bar.  the screen is grey and the normal screen saver is gone.

    As a first attempt, try a reboot by holding both the power and home buttons untl the apple logo appears and it restarts, ignoring the red slider if that appears.

  • I have only recently got my iphone, and the screen won't rotate in Safari or messaging. It works fine in games (eg Doodle Jump). The screen portrait lock is off, and i have tried turning it on and off and updating it. Why wont it rotate?

    I have only recently got my iphone, and the screen won't rotate in Safari, the ipod, photos or messaging. It works fine in games (eg Doodle Jump). The screen portrait lock is off, and i have tried turning it on and off and updating it. Why wont it rotate?

    Next step is to Restore it in iTunes from your backup. If that does not work they try Restoring it as a new phone. If still no go it is a hardware failure and you will need to get it serviced.
    And you are not showing the hardware lock icon on the top right of the home screen?

  • Phone asked for voicemail password after update to iOS5. I pushed cancel bc I didn't know it. Now I now it but the screen just says set-up. How do I get the prompt to appear again?

    Phone asked for voicemail password after update to iOS5. I pushed cancel bc I didn't know it. Now I now it but the screen just says set-up. How do I get the prompt to appear again?

    usaspirit88 wrote:
    Phone asked for voicemail password after update to iOS5. I pushed cancel bc I didn't know it. Now I now it but the screen just says set-up. How do I get the prompt to appear again?
    Try typing in your 10 didget cell number. Restart iPhone to get the prompt again.

  • The phone screen is black and is saying that the screen is locked

    oOn a 4s phone the screen is black and saying the screen is locked how do i fix?

    Hi Cindy,
    It sounds like you may have a passcode on your iPhone. Does it say anything else or have you tried entering the passcode? The article below provides more details about passcodes and tips for using them, including what to do if you forgot or can't remember your passcode.
    iOS: Using passcodes
    http://support.apple.com/kb/ht4113
    -Jason

  • I cant operate my new ipod nano(the screen is locked)

    I juz got a new ipod nano as a present.
    But there is one thing keeps bothering me up2 now. I cant use my new ipod, cuz whatever i did to push the menu or center panel, the screen doesnt work at all!!
    I reset and update my ipod accroding to what the website tells us, nothing got improved.
    Anyone here met this problem before? please help me out here. Thanks.

    i'm having the same problem...
    the hold key is unlocked
    there is a folder and an exclamation on the screen
    the site tells us to restore the ipod
    but neither this i can do...
    the computer is not recognizing the removable disk and it seems like the ipod is not connected
    i think that's because the screen is locked
    what can i do??

  • I cannot open the the Screen, the screen is locked

    Dear Apple Shop
    In the last couple day, I cannot unlock the Screen protect, The screen is locked all the time. I am not sure which verion of IOS, that I am using?
    I uesed the 1 phone more than 3 year, this is the first time,
    Patrick Wong

    Have you tried resetting your iPhone?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
    No data will be lost.
    Note that you are not talking to Apple Support here. This is a user-to-user technical help forum hosted by Apple. We are all just other users here.

  • I forgot my passcode.  The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked  no inputs.  Any help?

    I forgot my passcode.  The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked  no inputs.  Any help?

    You must restore it with iTunes.
    Try placing the iPod Touch into recovery mode.
    http://support.apple.com/kb/HT1808

  • Iam using Iphone4,my problem is while imake a call or when ia attend a incoming call,the screen doesnt lock,while i kept in my ear  to attend a call it automatically gets inside keypad or it on hold tab this makes me uncomfortable pls give a solution

    Iam using Iphone4,my problem is while imake a call or when ia attend a incoming call,the screen doesnt lock,while i kept in my ear  to attend a call it automatically gets inside keypad or it on hold tab this makes me uncomfortable pls give a solution

    This sometimes happens if you have a case or screen protector on the phone.  IF you have one of these remove it and see if it makes any difference

  • HT4623 since i updated my iphone 4 to ios 6, i ve noticed that the wifi connection turns off each time when the screen is locked. I need to be connected with wifi all the time so as to stay updated with all my emails.

    since i updated my iphone 4 to ios 6, i ve noticed that the wifi connection turns off each time when the screen is locked. I need to be connected with wifi all the time so as to stay updated with all my emails. is there anyway for this problem.
    (PS: i know we could use 3G but i want to use wifi instead)

    I am having a really wierd issue as well that is probally related. I dont see 95% of the album artwork associated with my music. Also, it seems as if this has gotten worse since I started using that match feature

  • TS3406 Twice call from same number if not done anything, the screen is locked

    Iso 7.0.4 - Twice call from  same number (within 3 minutes) if not done anything immediately after the first call, the screen is locked (the added photo of screen). Now no way to access the phone of home screen or something else.
    iso 7.0.4 - Twice call from  same number (within 3 minutes) if not done anything immediately after the first missed call, the screen is locked after second missed call bizzarly. Now no way to access the home screen or something else on the screen by any touch (Back seen on the screen also does not get touched) except force power off and on. Please find the solution for me. 
    and shot) m same number if not done anything, the screen is locked.

    Ok, well I had the network support guy down, when I mentioned an "OD Server" he went into Directory Access and put some details in that seem to have fixed the problem! So thanks for that...
    Unfortunately, it looks like some of the other machines in the room might need binding, but at least the network team is aware of it.
    Whereabouts would I look for ARD crash logs on the affected iMac? I tried locking/unlocking the screen again after the other issue was fixed and had the same problem. Its almost instant - as soon as you hit "lock" the status immediately switches to "ARD Not Active".

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