HT1212 Ipad disabled. Won't even sync with itunes

My son accidentally tried to change his password. he's 6. Says Ipad disable on the screen. Wont even sync with Itunes. Help?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost

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My iPad 2 will no longer Sync with iTunes on my computer. It tells me to Restore which I don't want to do as I may lose valuable information from my iPad. My wife's iPad 2 and my ipod still Sync OK. How can I overcome this?

My iPad 2 will no longer Sync with iTunes on my computer. It tells me to Restore which I don't want to do as I may lose valuable information from my iPad. My wife's iPad 2 and my ipod still Sync OK. How can I overcome this?

Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

Everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.

Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
Ian

One correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.

Apps purchased on iPad are being deleted when syncing with iTunes

Hi,
I am having a problem with the apps that I purchase using my iPad not syncing with iTunes. I have purchased several apps and books. When I use my iPad to make the purchase and then plug the device into my computer to allow it to sync, iTunes goes through the process of backing up the iPad and then transfering purchases over. When it gets to the step for syncing tracks it goes and removes all of the apps that it just said it was transfering the purchases over for. Nothing I do seems to work to fix this issue so that the apps aren't removed when I sync. So far the only ones that stay on my computer and device are the apps that I used my computer to buy and then are synced onto my iPad. Please let me know what to do about this as I have lost several apps.
Thanks
Josef

I am not sure what the problem could be.
You may want to try disabling auto-sync, make some purchases on your iPad, and then transfering the purchases and see if they show up in your iTunes library and the checkbox for the apps are checked for syncing to your iPad. If they are then you can try syncing and see if that deletes them from your iTunes library.
The link for instructions on transfering your purchase is as follows:
http://support.apple.com/kb/HT1848

HT1212 I have an ipad, and I have never synced with itunes. Now the ipad is disabled with wrong passcode. If I restore the ipad, will all the pictures saved on the ipad lost after restore?

my ipad3 is disabled after entering wrong passcode. I have never synced it with itune. I transfered my Nikon camera picturs with USB cable from the camera to ipad multiple times. If I restore the ipad, will all pictures saved on the ipad erased afer restore?

If you do not have backup, you can download past purchase
http://support.apple.com/kb/HT2519

IPad is disabled and can't sync with iTunes

My toddler managed to permanently diasbled my iPad. I connected it to my PC (the only computer it has been synced to) so that I could restore it and not lose any of its content. I got a notification that my iTunes needed to be updated, so I tried updating my iTunes and it won't update by itself. I contacted iTunes support and they said I probably have to remove iTunes from my computer then redownload it. My question is, if I remove the iTunes the iPad was synced to and redownload it, will that affect my ability to restore it without losing any of its content, even though it's still on the original computer?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Help since updating to IOS6 IPad 2 will only part sync with ITunes over wifi and direct connect USB

Since updating my iPad 2 it will only sync part of my iTunes library despite having the sync entire library box ticked for music and video
I've tried restoring the iPad and iTunes but it still fails part way through the sync over wifi and USB this is the first time I've had any issues with my iPad
Any ideas to solve this issue

Hey there Nattinoo2003,
Welcome to Apple Support Communities.
The article linked below provides a lot of great information and troubleshooting tips which you can use to resolve the Wi-Fi issues that you’re running into on your iPad since upgrading iOS.
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
So long,
-Jason

HT1386 My iPad touch is failing to sync with iTunes

I was having problems with an app on my iPad touch so reset the iPad. Now I can not sync my music with my iPad.

You are not giving much to go on
What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Last Backup to iTunes and restore from backup if iTunes sees the iPod
iOS: Back up and restore your iOS device with iCloud or iTunes

Brand new ipad- it won't auto sync with my PC

I expected to pull out my brand new iPad and plug it into my laptop (windows) and it would be a simple automatic process to make them communicate. The iPad comes with this tiny card that makes it sound completely easy and automatic. That did not happen. I've re-booted my laptop and re-plugged in iPad. I've downloaded newest itunes. Nothing happens in my itunes to detect the iPad like it does when I plug in my ipod. The only thing on the iPad screen is a graphic of the USB cord pointing to and iTunes icon. then it goes black again.
Help! I'm very disappointed that I'm wasting so much time searching for help on something I've spent so much money to invest in, hoping it would simplify my life. So far, not so good.

Do you have any other iOS devices like an Iphone of ipod touch that connect to the computer? Also make sure your computer meets the minimum requirements, and make sure you're connecting to a 2.0 usb port directly on the computer, not on a hub.

HT1695 My iPhone 5 will not connect to my home wireless connection. My ipad works fine. Now the forget this network and renew lease buttons are gone. I have several things. Now it won't even sync to iTunes. Do I need to go to the apple store?

Phone will not connect to wireless. It's been giving me no service this week too. The apple store is 45 minutes away and I really don't want to go. Do I need to go there?

Have you reset the phone by holding the home and off button down until the apple symbol comes up? Then if that doesnt work, you need to restore your phone in itunes first from your backup, then if still not, then fron as new.

My ipad doesn't want to sync with itunes anymore.

Why won't my ipad begin to sync when I hook up to itunes on my computer?

That depends on a lot of things. Firstly, what error message are you getting?

When I connect my ipad to my PC it syncs with itunes but afterwards none of the itunes options "summary, info, apps, tones, music, TV shows, photos

When I click on one of the options the gray circle appears over the option but that is all. If I click on music I don't get the option to sync anything. The screen doesn't even change. And the "done" button isn't able to be clicked. The only way to exit out is to click the "ipad" eject button.

Not sure if you have tried the following...
http://support.apple.com/kb/TS1538
This article has some good troubleshooting ideas.

Ipad 2 won't synch video with itunes

Greetings. I have an ipad 2, ipdated to OS6 recently. I manually synch video content from itunes on a Mac Mini on OSX, Itunes 10.
I noticed 2 problems today, most troubling is that my video content was gone. I connected the Ipad to itunes via USB and tried to synch video content two ways: first by making playlists, then choosing specific videos to transfer to the Ipad. In both cases, no video content was transferred. At first, when I changed the method of synch, the "capacity" bar at the bottom of the screen shows the video content. The status shows that synch is in going on, and then suddenly it stops and no videos are transferred at all.
I wanted to see if anyone has encountered this problem an found a solution before I restored to factory settings - it seems as if this a glitch with the new OS and maybe someone has a work around.
Thanks in advance.
Lm

You apps are crashing. Try these simple troubleshooting steps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit all apps and restart. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You can also try this for the issue with Safari.
Go to Settings>Safari>Clear History, Cookies and Cache or Data . Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

IPod touch 4g won't stop syncing with iTunes

I had a nearly 2 year old ipod touch 4g that when updated to ios 5, it froze...just days before the orginal warranty was about to expire. apple store gave me a new ipod touch and they put ios 5 on it at the store. when i got home and synced it to my itunes, everything copied fine...and the strange thing is...no matter how long i leave the ipod connected to my macbook pro (running lion), itunes always stays stuck on "copying step 6 of 6". it NEVER stops copying. here's the wierd thing, i can manually unplug the ipod touch and it seems fine....all the stuff is there. but itunes never recognizes that it's done. i've restored the ipod AGAIN...and it still gets stuck on 'step 6 of 6'. i've left it synching overnight...and still, in the morning..'step 6 of 6'. bizarre. any one have ANY ideas on what's going on? I also have a iphone 4 running ios 5 and do NOT have this same problem.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

New iPad Air won't sync with iTunes on Windows 8

Hello,
I have an iPad Air that will not sync with iTunes. That same machine however syncs with my original iPad and iPad 2 with no issues.
Only thing that happens when I connect the iPad Air to the PC is a tile/window pops up like it is looking for photos on the USB device?
I have tried disabling, uninstalling/reinstalling, updating the driver, all with no success. I even factory reset the iPad Air and didn't change the outcome.
I can tell you that the iPad Air is running the latest firmware, my iTunes is the latest version, and Windows 8.1 is up to date, as well as both other iDevices syncing error free.
Any insight anyone could provide on what I could be missing would be greatly appreciated.
Thanks in advance.

Hello jennebb,
The following article can help get iTunes and your new iPad Air working together.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

HT1212 Ipad disabled. Won't even sync with itunes

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