HT1212 Ipad Mini Frozen

M Ipad mini is frozen and holding the home and lock button do not fix it.  Also not able to connect with itunes to restore it as the message indicates the ipad is lock but it's really frozen.  It will not respond to anything-help

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Similar Messages

  • HT1212 ipad mini is frozen and home button not working

    my ipad mini home button is frozen and will not turn off.  I have tried holding the home button and of/off button for more than a minute and will not respond or shutdown.

    If the home button is not working, then the best option is a visit to an Apple store genius bar to have the techs check it out.

  • IPad Mini frozen on iTunes logo

    To clarify my previous post, my (first) iPad Mini is frozen on the iTunes logo.  I had previous synced with my PC to do a backup, without a problem, but accidentally disconnected it.  My iPad screen froze.  I cannot turn it off as the Sleep Bar does not appear.  The Home button doesn't work.  I have tried reconnecting the iPad to my PC but iTunes does NOT recognize that it is attached. I only have IOS 7 and didn't have the space to upload Version 8.  I have just bought a new iPad Mini 3 with plenty of memory (64G) but want to keep the first one for my Grandson.  Any suggestions would be appreciated.

    Normally, a device reset should be tried as it *may* alleviate the issue...but to do so requires a working Home button, which you state does NOT work on the device. I'll post the instructions regardless...maybe you can accomplish it by pressing the Home button in just the right way (whichever way that might be) while doing the reset. Try numerous ways...
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
    If no luck, I'd suggest making a Genius Bar reservation for a free evaluation of what the issue may be if you have an Apple Store near you. Maybe they can knock some sense back into the device.
    https://www.apple.com/retail/geniusbar/
    You'll need an Apple ID to make a reservation.

  • Ipad Mini Frozen

    When turning on my ipad mini a box pops up entitled "Not Enough Storage"  however when I click "Close or Settings" it won't let me go there or to any of the icons.  It seems frozen....I can't turn it off or on either.  Any suggestions?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Ipad mini frozen screen

    my ipad mini has frozen with picture of usb and itunes logo after latest ios update

    Try restarting the mini ipad pressing the home button and the Wake/Sleep button at the same time for 10-15 seconds and wen you see the Apple Logo release the buttons

  • HT1212 Ipad mini password issue

    My daughter, who is 8, must have changed her password.  She has disabled her ipad mini and I am not able to get itunes to recognize the ipad mini.  Is there any other way to reset the password?  We just bought it on Sat!

    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn device off
    hold home button and plug cable into IOS device.  do not release home button until an itunes graphic appears on IOS device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • Ipad mini frozen in Kindle app. how reset?

    My new ipad mini froze in the Kindle app. downloading books from my amazon kindle cloud (may have clicked too many) how do I reset my mini?  I held power button down for exntended periods of time no avail.  Thank you!

    A soft-reset (i.e. a reboot) is done by pressing and holding both the sleep and home buttons for about 10 to 15 seconds (ignoring the red slider if it appears), after which the Apple logo should appear - you won't lose any content.

  • HT1212 ipad mini is disabled .

    ipad mini is disabled , i connected to my itues it will not enable device. i don't want to reset ipad as i have alot of pic on it . unable to save of this device because it is locked

    If it's disabled then it's too late to copy any content off it, you will need to follow the instructions on the page that you posted from to reset your iPad.

  • HT1212 ipad mini disabled - tried Apple's suggestion and it still didn't work

    I locked myself out of my Ipad Mini and I went on Apple's website to try to do a factory reset or something that would unlock it.
    I tried the following suggestion:
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    THIS DID NOT WORK! I'm back to square one after it detected the device in recovery mode it took 10 minutes to do a restore and the device is still locked up. What are my other options?

    Recovery Mode Step by Step
    1. Hold Sleep/Wake button down and slide to turn off iPad
    2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
    5. Release Home button.
    On Computer
    6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
    7. iPad Recovery Mode on computer screen
    8. Select "Restore iPad"...
    9. Select "Restore and Update"
    10. Extracting Software.
    11. Preparing iPad for restore.
    12. Waiting for iPad.
    13. Verifying iPad restore...
    14.Restoring iPad software.
    15. Verifying iPad software.
    16. Verifying iPad Restore...
    17. Restoring iPad firmware...
    18. Your iPad is restored to factory settings; keep iPad connected to computer
    19. Activate iPad
    20. Enter Apple ID and Password
    21. Continue
    22. Welcome to Your New iPad
    (a) Set up as new iPad   (b) Restore from this backup (select from list of backups)
    23. Restore from this backup
    24. Continue
    25. Restoring iPad from backup
    26. The settings of your iPad have been restore; keep iPad connected to computer
    27. Syncing iPad (Step 1 to 5)
    28. Preparing apps to sync
    29. Copying 1 of 9
    30. Sync apps, movies and music to iPad
    31. Finishing syncing
    32. Eject iPad

  • HT1212 iPad Mini

    my mini ipad is not discoverable on my computer. how do i fix this issue?

    Are you trying to connect the two by Bluetooth?If so, there are very limited circumstances within which Bluetooth will be available to connect an iPad to a computer. What are you trying to achieve?

  • HT1212 Ipad mini disabled for weeks!

    ipad disabled. when i plu into itunes, i'm told to follow instructions on ipad, but this is still disabled. help pls!

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Ipad Mini frozen on home screen

    I have tried to reset it but all that happens id the voice over comes on. It will not let me swipe to type in the pass code. I have reset it and it did nothing. I have connected to itunes and restored ipad, but w/out being able to get into the mini and turn off Find My Iphone app, it won't allow it. I have gone through the cloud and deleted it, but still won't let me restore.
    I am unable to get past the home screen. Any ideas?

    Try triple-click the Home button (do it quick)

  • Ipad mini frozen after ios 8.3 update

    I tried to update my iPad to iOS 8.3 today and the first time it was updating on the actual settings so I could still use my iPad but then I lost internet connection and I tried to update it today and it went black with the apple logo and a bar measuring the progress of the update. Anywyas,I'm not sure if it was about to complete or had completed but it went black with the Apple logo in the middle. I held down the home and on/off button at the same time and after a few seconds the screen goes black then the screen with the apple logo comes on then it goes black again. I then tried to turn it on by pressing the on/off button but it goes and stays on the screen with the apple logo so we're back to square one. I've tried holding them down a few times now but I keep getting the same result. Any help? The iPad first went into the logo about 6 hours ago. I thought it would take time for the device to process but seeing no result I tried the pressing both buttons method andnow iI'm asking if any one knows what I have to do? Thanks

    You can preform a DFU restore.
    Follow my steps:
    - power down your iPad
    - Hold down the home button and don't let go
    - Plug the iPad to your computer
    - Do not let go the home button
    - ITunes will prompt you that the iPad is recovery stage
    - Restore your iPad
    You should be all set and updated issue free.
    Cheers!

  • Ipad mini frozen will not do anything past apple screen

    nothing... nada.. can't connect to itunes, can't restart or reboot.. NADA

    If a reset doesn't work, force the iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • HT1212 iPad Mini Disabled

    My son's iPad is disabled, because his brother tried to get into it unsuccessfully too many times. How do I fix it?

    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download
    1)  Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    iPad Recovery Mode = http://support.apple.com/kb/ht4097
    Note on Recovery Mode.
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

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