HT1212 iPhone disabled, support says restore and update, is it safe to do? Can I back up and restore?

iPhone is disabled it is plugged into laptop, iTunes is saying restore and update, will I lose notes, photos etc?

Yes. Your phone is probably in Recovery Mode (Sometimes called DFU mode). There is no way to use your phone without restoring it which will delete all data and reset settings to the factory default.
Edit: The error you have recieved is due to the fact that the passcode has been entered in too many times incorrectly and locked you out. You will certainly need to restore your phone.

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