HT1212 iphone screen won't respond

What should I do for an iphone 4S screen that won't respond? Bring it to the Apple store or cell phone store?

Hey kelsey413,
Thanks for the question. I understand you are experiencing issues with the touchscreen of your iPhone 4S. The following article will help to troubleshoot this issue:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/TS1827
Resolution
If your device is experiencing any of the symptoms listed above, try the following steps:
1. Restart your device
- Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
- If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
2. Clean the screen with a soft, slightly damp, lint-free cloth.
3. Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
4. If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see the Service FAQ for your product.
Thanks,
Matt M.

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My iphone screen won't respond?

Like half an inch of my touch screen on the left side will not work. I tried restarting and restoring, but know I can't set my iphone back up because I can't type in my wifi code which contians a 2 (the screen is unresponsive here) and so know it is stuck!! What should I do? It is an iphone 3gs

If you have tried a restore and the screen still does not respond, then it appears to be a hardware issue. Your decision on what to do here, since the phone is out of warranty.

HT3406 My iPhone 4 has a lock code and the touch screen won't respond is there and way to unlock it to back it up so I can get my info to my new iPhone 5c?

iPhone 4 touch screen won't respond and it is locked is there any was to get my info on to my new 5c?

You should be able to back up to a computer by right clicking.

Help my itouch's screen won't respond to home & sleep/wake button

Hi guys need your help, My itouch's(4th gen) screen won't respond to home & sleep/wake button. also the device is on cause when I try to do screen capture the shutters do come off.I've also resetted it a couple of time, tried to drain it and charge again do instruction given by some of the community people has said and still it did not it so please if you can help me
I've tried these already; If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support, iOS: Not responding or does not turn on - Apple Support,https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode my ipod is not responding to anything the screen remains black and i cant restore it
ps don't know if I've really done some of it cause I can't see a thing in the screen

I think you tried everything here except the trip to the Genius Bar
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPad screen is totally frozen with a message box asking me to go to photo stream settings but when either option (ignore or settings) is selected nothing happens. I can't turn off the device either because the screen won't respond. Help please

My iPad screen is totally frozen with a message box asking me to go to photo stream settings but when either option (ignore or settings) is selected nothing happens. I can't turn off the device either because the screen won't respond. Help please

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

HT201412 How to drain my iPhone 5 battery as my screen won't respond and tried everything else

So my screen randomly stopped responding but lucky for me I was in the apple store when this happened so they treys to restart it by pressing the power button and home button . But my power button don't work so when I got home I tyres to restore it on the laptop and that didn't work so now I'm trying to drain the battery any Ideas to drain the battery but I can't get on my phone from the lock screen but I can use Siri to turn on music etc.

This is an all volunteer user-to-user support forum. Sometimes it takes longer than 6 minutes for people to reply.
How was the Apple Store able to reset your phone by pressing and holding the power and Home buttons if the power button is broken? If your power button is broken, you should get it fixed.

IPhone screen won't flip horizontally for videos

After I upgraded my iPhone 5 to iOS 7 my screen won't flip horizontally for video clips. It does flip for YouTube but not for music videos.
Please fix!!

This is ridiculous. Half the time it will go horizontally to a song that isn't even playing. The other half of the time it's a tiled screen with album covers. They have the most stupid things that don't work right!

Bottom of my ipod screen won't respond, so i reset factory settings as suggested, it didn't help and now i can't log in to itunes as my apple id password has numbers in it

few issues here. firstly, the bottom section of my ipod touch 4th gen won't respond. it'll let me slide to unlock but not tap anything, including to change between keyboards which brings me onto my second problem. i did a factory reset because a few people on here had suggested it, but now i can't log into my apple account because my password has numbers in. is there a way to bypass this requirement? or fix my ipod? i can't afford a replacement

jeez guys thanks for the help!

My iPhone screen won't turn on but I stil get messages and calls how can I fix it

My phone screen won't turn on and the touch screen Doesn't work but I still get calls and messages

Hi Mptuck,
Thanks for using Apple Support Communities.
There may be a problem with your device, which could be water damage. It is best to take your device to the Apple Store and see if the Geniuses can fix it.
Good Luck,
-Marcus

Part of screen won't respond

A strip of my screen down the right side of the phone will not respond to touch 98% of the time. Anyone have this issue??

Hi Astautberg!
I have an article here that can help you troubleshoot this issue with your multitouch display:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
That article will take you through some troubleshooting steps to attempt to resolve the issue. Thanks for using the Apple Support Communities. Have a good one!
-Braden

My iPad screen won't respond.

Tried soft reset and iTunes not recognizing for a Restore...Help!

You can verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If it is nothing to do with battery and since the deive doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
please get more details on:
iOS: Not responding or does not turn on - Apple Support
Hope it is helpful.

ICal screen won't respond

The To-Do's have disappeared from my iCal, and when I launch the program, I can make only one change, and then nothing responds. I can't even open the preferences. iCal remains visble, but useless on my desktop.
The only new thing I have done is to sync my Palm m500 and my iCal using iSync yesterday. I tried resetting the sync history in iSync preferences as was recommended on a thread with a similar problem, but with no success.
I have used iCal at work and at home for quite a while and love it. I feel lost without it!

Hello BuddyHopkins,
Thanks for using Apple Support Communities.
From your post I see that your iPhone's screen is unresponsive, and remains as such even though you have restarted and reset your iPhone. At this point please either contact Apple Support or take your device into an Apple Retail Store or Apple Authorized Service Provider.
Fix your touchscreen
Make sure your hands are clean and dry, then try these steps:
If you have a case or screen protector on your device, try removing it.
Clean the screen with a soft, slightly damp, lint-free cloth.
Unplug your device.
Restart your device. If you can't restart, reset your device.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Take care,
Alex H.

IPhone 5 won't respond when charging

Ever since the 7.0.4 update, when my iphone is charging, I can't access anything. I have to unplug it for the screen to respond. Anyone else having this problem?

Reset the phone (no data loss): press both the home and power buttons for up to 1 minute, releasing as soon as the Apple logo appears.

My IPad touch screen won't respond to my touch. Any ideas?

I used my IPad this morning to check my internet. When I came home this afternoon, there is a message that says IPad hasn't been backed up in 2 weeks. Backups happen when this IPad is plugged in, locked and connected to wifi. I have plugged it in and it is connected to wifi. I try to tap the ok button under the message, but it won't go away, and I can't swipe the screen to actually use my IPad. Ideas on how to get the screen to work?

Hey gnuz,
There's a bunch of people having this problem since iOS 8 came out. It seems to be affecting iPhones, but perhaps the iPad is having the same issue.
Check out this post:
Touch Screen unresponsive after iOS 8 update
Hopefully a fix can be released by Apple soon.
Smurfu

Nano 6G touch screen won't respond after restore

I have 6th Gen Nano. I can't get my touch to work at all. The swipe won't work, tap and double tap won't work. It is about 1 year old and I have had no real trouble up until today!
I was forced to restore because the battery ran out completely and then the ipod wasn't recognised when I plugged into my laptop for a charge and update of download of latest podcasts.
I didn't want to restore, but was forced to. It deleted everything. Then itunes arbitrarly decided what to include when it synched. None of my podcasts are on there, only music. I want podcasts!
Very frustrated. This is my second ipod and I won't be purchasing another. I hate that I can't turn it off completely.
Can anyone help? I have referred to all the Help manuals with no success.

This is happening to some iPhone 5 users as well. Seems to be related to the iOS 8.0 update.
You can follow the topic here:
Touch Screen unresponsive after iOS 8 update

HT1212 iphone screen won't respond

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