HT1212 iPod Disabled, passcode forgotten

Son has forgotten his passcode lock, iPod is disabled.  Have a new computer since purchasing iPod.  Have downloaded itunes, connected ipod.  It recognises the name of the iPod but tells me "cannot connect to xxx's iPod".  I click on More info which directs me to an article suggesting that I can wipe the iPod remotely with Find my iPod.  Did this and get the message "your ipod will be erased next time it connects to the internet".  Tried following the instructions for "no backup or do not have computer" this does not work either.  Still just comes up with iPod disabled and then a message to tell me that updates cannot be installed.  Any suggestiions on where to go from here would be greatly appreciated.  Thanks

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Just how long before you get "Still just comes up with iPod disabled and then a message to tell me that updates cannot be installed."
What is the exact wording of any message?

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