HT1212 Ipod is disabled. Never synced with computer. I have a reference for service also error showed up

My granddaughter disabled her ipod and i never synced it with my computer.
Apple has gone thru the process with me, but each time when i tune is just about fnished it fails to download i tune.
can anyone help or offer suggestions.

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer
To place in recovery mode:
Recovery mode

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HT1212 iphon5 is disabled - never synced with itunes - advice is not working ???

I have tried the advice in the support pages but the phone is not restoring - any advice ?

See Here > http://support.apple.com/kb/HT1212
In particular... here... If you have never synced your device with iTunes
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
However... if the Device has been Modified... this will Not necessarily work.

New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard. Computer won't even acknowledge the iPod.

New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?

Have you tried here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not forget the Additional Information topic.

HT1535 My ipod touch will not sync with itunes I have restored it to factory settings and have now lost all my music how do I get it to sync to get it back it keeps saying it has timed out whilst waiting to sync...

My ipod touch will not sync with itunes I have tried to restore it to the factory settings and have now lost what little music I had on it I have music in my itunes but it wont sync for some reason .. please help ..

Why won't it sync? Are you getting any sort of error message during the sync process? If so what is the exact wording of that error message? If this the computer you normally sync the iPod with?
B-rock

IPod iTunes won't sync with computer iTunes - please help

Hi,
I recently purchased an album on iTunes wireless (Maroon 5 - highly recommended) and when I connected my iPod to iTunes to sync the songs did not transfer to my computer's iTunes. Nothing happened basically.
I've read the manual that says that they should sync automatically but nothing that I've tried works.
My setting is for manual sync and transfer of songs and I would really like to keep it like that since I don't want all my iTunes library to be dumped into my newly purchased iPod Touch. PLEASE HELP
Thanks,
Tal

If you manually manage your music it won't automatically sync your Maroon 5. Connect the Touch, right click on it in the Source frame under devices, then select transfer purchases.

Iphone wont sync with computer

cant get iphone to sync with computer i have never had trouble before

To determine your OS version:
1. Right Click on My Computer. Go to the ‘General’ tab (opens by default).
2. Click on Start then Run. In the ‘Open’ checkbox type Winver.
Either one should tell you exactly what version of Vista you have (However, it's likely you do indeed have Vista 64, in which case the iPhone will not sync properly).

HT1212 my daughter has a brand new ipod touch - never used - she entered a passcode then immediately forgot it and now she has tried to enter one too many times and ipod is locked for 1 hour - she has never synced with itunes HELP

my daughter has a brand new ipod touch - latest one - she started to input a passcode then didn't finish the process then turned off ipod. she turned it back on and it is asking for a passcode - she doesn't remember what she typed. Ipod is now disabled for one hour. Can we override the disable. How do we reset passcode when we don't klnow the original. It has never been synced to Itunes. I am completely lost.

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore, then restore as New.

HT1212 I have tried the above "never synced with iTunes and still get the passcode error. I do know the password, but all the iPad says is "iPad disabled connect to iTunes"

My 3 year old put in the wrong password too many times. I did not have the setting on that says to erase device. So why can't I unlock it? Is there a "backdoor" way to put in the password? like with iTunes?
Thanks!

There's no back door. The passcode is doing it's job.
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad/iPod into Recovery Mode
http://support.apple.com/kb/ht4097

How to restore disabled iPhone to computer that i have never synced with

My iPhone 4s is disabled i have a new laptop that i have never synced with what can i do to get my iPhone restored to the original settings ?

You have to restore your phone as new to use it again.
That is the only option you'll have since you don't have a backup in iTunes, if you have a icloud backup you can restore from that and get your data back.
Otherwise you can only sync back your purchased items in iTunes.

HT1212 what if i never synced my iphone to a computer but i need to reset passcode

I need to know can I reset a passcode through itunes if i never synced to my computer

Quoting from the HT1212 article referenced at the top:
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software."

HT1212 I followed the I have never synced with itunes directions, and I appear to have lost everything that was on my itouch. Now what?

This is the most frustrating site and instructions. I got locked out of my iTouch and had to do a system restore. I followed the directions for having never synced with itunes directions, as I inheireted this itouch from my dad and when I tryed to sync before it looked like I would wipe out everything on it, which I DID NOT want to do. Now, after following the directions, I have wiped out everything that was on it, pictures, songs,...is there anyway to restore what was on the itouch?

Looking at those directions I am not seeing the device in itunes. Here is what I followed from: iOS: Forgotten passcode or device disabled after entering wrong passcode under if you have never synced your device with itunes.
"Connecting the device may result in this error message: "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device."
From: https://discussions.apple.com/thread/5229504
So I followed these directions and in step number 5 it was uploading (I believe) for about 30 minutes. When that was over there was no other directions and the device was still locked. So I repeated the steps. This time it restored the device, but when I get on it, I lost all music and pictures, along with a few apps. The apps are no big deal as they were free downloads, so I can redo those with no problems. Trying to follow your directions above and clicking through the links, my main problem is that I have no devices showing in itunes. I just down loaded it today, so it is the latest version. So what now?

Since I updated to latest software on ipad cannot sync. with computer. Makes it to step 7 however says 'waiting for changes to be applied' and never completes sync.

Since I updated to latest software on ipad cannot sync. with computer. Makes it to step 7 however says 'waiting for changes to be applied' and never completes sync.
thx for the help,
Tony

Hello Marcia,
Sorry you are having trouble syncing content with your iPhone 5. I found an article that might help with this syncing issue:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Also, you can delete the songs from the iPhone without syncing by just swiping from left to right over the song to get a delete button.
I hope this helps!
Best,
Sheila M.

I have a 2nd generation Ipod. I have it connected to my computer and see (my name) ipod on my screen. Everytime I try to add a new song to the Ipod, this message comes up and I am not sure what to do: The Ipod, (my name) is synced with another ITunes li

I have a 2nd generation Ipod.
I have it connected to my computer and see (my name) ipod on my screen.
Everytime I try to add a new song to the Ipod, this message comes up and I am not sure what to do:
The Ipod, (my name) is synced with another ITunes library on A74F65. Do you want to erase this Ipod and sync with this ITunes Library?
An Ipod can be synced with only one ITunes library at a time. Erasing and syncing replaces the contents of this IPod with the contents of this ITunes library.
Then it asks me if I want to delete and sync.
I am not sure what to do for fear of erasing everything I have put on my Ipod.
I would appreciate if someone could help me out.

If I understand you correctly, you are trying to use iTunes to play the Music in your iPod but which is not in your itunes library. I don't think Apple design iTunes for use in your way. As to put and play music in iPod, the music has to be in iTunes first, so you play music in the iTunes music Library. the window with Ipod music is just to show you which music are already in the Ipod, in case you want to Manually Manage your huge music library.
Here is the iPod/iTunes manual from the Apple Support Site.
http://manuals.info.apple.com/en_US/iPod_Features_Guide.pdf
Have A NICE DAY!

Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another library. How do I correct this?

Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another itunes library. It isn't. How do I fix this?

If no backup exists....
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

My ipod nano has stopped syncing with my computer and now has nothing on it.

My ipod nano will not sync with my computer. I used the restore store settings and now there is nothing on it. Help please.

Is this the computer you originally set the Nano up on or sync it with? Are you sure your iPod isn't set up for Manually manage. In others, the manually manage music option is enabled from under the iPod's Summary tab?
B-rock

HT1212 Ipod is disabled. Never synced with computer. I have a reference for service also error showed up

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