HT1212 Ipod locked and can not unlock it. Itunes not recognizing it either. What now?

Ipod locked and can not unlock it. Itunes not recognizing it either. What now?

If you're unable to do the Restore, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

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Ipod locked and unable to unlock

i have been having some problems w/ my ipods hard drive. i think i was able to fix the problem but a new one arrived. my ipod is locked and i am unable to unlock it. everything else appears fine but i just can't unlock it. i plugged it into my computer and it synced w/ itunes just fine. so i tried to reset it and toggle the hold button. i tried to reset it w/ the select and menu button. i tried to restore it but that didnt' work either. i was just wondering if there was a way to unlock it through itunes or if there is anything else that i might be able to do to unlock it.
thanks

Hi. From what I've learned, you have to restore it, which will erase the hard drive so you better have everything backed up if you want it back. I'm still doing that...have yet to attempt the magical "restore"...if that even works. Did you know that if your warranty is expired, they can charge you $30 bucks to help you...over the phone! Stupid update! Good luck.
Dell Mac OS X (10.4.9)

Time machine restored files are locked and can't unlock them

After upgrading to an SSD, i was having problems with restoring files from Timemachine. i fiexed that by naming my ssd drive the same as the drive that was backedup using time machine. now, i can't seem to edite any of the files restored in Documents from the backup. not can i edit or add content inside the folders withing documents. i dont know whats going on. they appear lock and there is no way to unlock them. it says i will need to duplicate the items!
i'll run a permissions verify once. in the mainwhile, if u guys know about this please let me know. thanks.
Neerav

Stay calm!
Ok- saying 'locked' besides their name when you open it is Lion-speak for the fact that it hasn't been edited in a while. It should, once you try and edit it, pop up a dialogue offering you the chance to duplicate or unlock the file. In the instance that the second option isn't available, try some or all of the following:
-As the poster above said, try doing a get-info (cmd i) on a file/folder and seeing if it's locked. Uncheck it if it is. If you find they are ALL locked, you can change it on multiple items at once by selecting them and pressing cmd alt i
-If that didn't help, try looking at the permission at the bottom of the get-info pane. Does it say you have read-write access? If it doesn't, unlock these options with the little padlock at the bottom and change it so that you do.
-You can also try going to a high-level folder (namely, one with a lot of stuff in) and doing what I just described, then under the read-write permission hit the little cog-symbol and choose 'apply to enclosed items'. See if that helps.
-My final suggestion would be to find a free application called ACL fix. This helps repair dodgy or messed--up permissions using a simple drag and drop interface. Download that, and drag the affected folders onto it as per the instructions. Hopefully it should fix everything up.
Try all that, then let me know what's what

HT1212 ipod locked and screen is blank

Ipod daughter forgot password and screen is blank and will not turn on.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipad locked and can't connect to itune?

i just bought my ipad2 (used and just received it. i didn't have time to sync it with any other computer), and i put a password on it, but 5 min later i couldn't remember it. i tried several passwords but they were wrong. now the ipad is locked. so i read online that i need to connect it to a computer to reset it. so i tried to connect it, but now it says that itune cannot connect to the ipad because it is locked with a code, and that i need to put the code before the ipad can be used with itune.
so anybody have any suggestion on how i can reset or unlock it?
also, i also just bought a apps (navigon for 40$), will i lose this app if i restore it without back up?
(i know that a lot of people already asked this kind of question, but i couldn't find answer where the ipad was locked and at the same time couldn't connect to itune).
tks for any suggestion

Glad you got things going again
App Store>Purchased>reload your Apps for free

Keypad locked and can't unlock Blackberry Bold

I must have accidentally hit a key while the device was in my pocket. I have a display that says "Keypad is locked. Press the lock button to unlock". What button is this? The book says use the "*A key but this does not work. There is no key identified as the lock key. How do I unlock the keypad for this device?

hweissri wrote:
Like the othe post I have accidentally hit a key while the device was in my pocket. The message basically reads "Keypad is locked. Press the lock button to unlock". What button is this? Pressing A key and then green does not work...What do I do.
While holding your device and it is facing you, look at the top left of the Bold. You will see a small lock. Press there. That should unlock your keypad. Hope this helps,
Doc

Ipod Touch and Windows 7 64 Bit - Itunes not recognizing

I have Windows 7 64 bit operating system. I have been struggling with getting my Itunes and Ipod touch to work together - somewhere an update or upgrade screwed things up.
Right now, I have Itunes 10 64 bit installed on my computer. When I plug in the Ipod touch to sync, I get a message in Itunes telling me that this Ipod requires the 64 bit Itunes and I need to remove and reinstall the 64 bit version of Itunes.
Needless to say, I've removed and reinstalled the 64 bit version 3 times. Still won't recognize my Ipod Touch.
HELP!
HP Desktop

Hey!!
Well ... After about 3 months of searching, going to the apple Genius bar... (seriously they wanted me to delete my stuff... I couldn't live without my books I downloaded from drinkmalk.com which is now defunct)
So.. I am running a Dell Studio 1557 Windows 7 (no SP installed yet), 64 Bit and I own a 3rd Generation Ipod Touch, 32 Gig and had many of the same problems. In my case... I was able to update software, but I couldn't sync music onto my ipod or transfer purchases I would get: Internal Device error, operation failed... etc etc.. .every sync error you can think of...
MAGIC FIX (For me.. and other users)
1. There is a known bug that says its a chipset issue (Just google Ipod sync chipset issues and realize you aren't alone)... Most likely you don't Have a PCI card slot to put a new usb thing on... so.. that is a no go...
2. SOLUTION (that worked for me) - UPDATE THE BIOS on your PC. If you go to your computer manufacturer's driver site... you can search for these updates. Chances are... you have the version that was installed on your computer that is out of date (its not one of those things that automatically updates). For the most part, you never really need to update it since it doesn't affect regular functioning... most people update it on the advice of a technician. Either way, I went to the Dell support site, looked up my laptop and found the install file.
WARNING BACK UP YOUR HARD DRIVE AHEAD OF TIME IF YOU DECIDE TO DO THIS!! ALSO, RESEARCH HOW TO MAKE A BIOS RECOVERY DISK IN THE CASE IT CRASHES.. BETTER YET, CONSULT YOUR LOCAL GEEK FOR SUPERVISION, IF FOR ANY REASON THE BIOS UPDATE FAILS AND IT DOES HAPPEN SINCE WE KNOW PC's are WONKY... YOU MAY RISK BRICKING YOUR COMPUTER... Just google "Bios Update Failure" to see the horror stories..
However.. that said and done.. I updated it ... made the mistakes above and was able to get my computer back by leaving the battery out for an hour, pressing the power button for 30 seconds and restarting ... after the failure scare... saved me 200 bucks from dell customer service
Good News: With the updated bios... SYNC WORKS PERFECTLY!! I can put music on, transfer stuff out... no errors!! =) JOY!

My daughters itouch is locked and the computer it was sync with has been replaced - what now?

My daughters itouch is locked - she forgot her password and the computer I used to sync has since been replaced - how do I get this thing unlocked?

You may need to put the iPad into recovery mode for it to be recognised by your computer's iTunes : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and re-sync your content to it.

If you bought a used ipod and activation icloud is locked and can not get the owner how do you fix the ipod

If you bought a used ipod and activation icloud is locked and can not get the owner how do you fix the ipod

Hi Blands02!
Here is an article that will help you troubleshoot this issue:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I am facing problem in using viber...can not receive any call from Viber whn keypad is locked and whn i unlock phone thn on opening viber i can see the missed call notification... kindly guide me there is any setting so0 tht i can receive viber calls

I am facing problem in using viber...can not receive any call from Viber whn keypad is locked and whn i unlock phone thn on opening viber i can see the missed call notification... kindly guide me there is any setting so0 tht i can receive viber calls whn my phone is locked even as i can receive calls on HTC

Hi,
This is an official representative of Viber Media.
Unfortunately we cannot change this feature due to Apple's restrictions. :/
For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber

My deceased brother's IPad was given to me but it is locked and passcode protected. I do not want access to the data on it, but would like to be able to use it. Can it be unlocked and reset to factory settings? Thanks!

My deceased brother's IPad was given to me but it is locked and passcode protected. I do not want access to the data on it, but would like to be able to use it. Can it be unlocked and reset to factory settings? Thanks!

You can try this: If you can't update or restore your iOS device
If he had not turned on Find My iPad then it will work, if he had you will run into Activation Lock. If you do run into it you can take a copy of the will (or probate finding if he died without one) and/or a Letter Testamentary and ask if they can look up where he purchased it. If they can, and you have the other documents, they can reset it for you.

Got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I

got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I

iOS: Unable to update or restore

HT1212 It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?

It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?

As the linked articl says, place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Dear sir i have i phone 4s model A-1387 EMC-2430 FCC ID;BCG-E2430A IC;579C-E2430A and its locked how can i unlock it even so i bought it of some body not knowing about it and i live now in Jordan

Dear sir
I have i phone 4s model A-1387 EMC-2430 FCC ID;BCG-E2430A IC;579C-E2430A and its locked how can i unlock it even so i bought it of some body not knowing about it and i live now in Jordan

If you mean that the iPhone has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device - then you will need that information, or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
Regards.

My ipad is locked and can not reset it. how do i reset a locked ipad

My ipad is locked and can not reset it. How do I reset it.

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1212 Ipod locked and can not unlock it. Itunes not recognizing it either. What now?

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