HT1212 iPod touch disabled help!
It says here that you can configure a device to erase itself. It's off by default but you can turn it on by tapping settings>pass code lock. How do you do this when the iPod is disabled and won 't let you do anything? My son entered a new password and doesn't remember it. His iPod is disabled and he never synced with our computer. I've followed the steps to restore it and it just keeps telling me you must enter the password. Can 't I just restore it with my apple account and password? If I go into manage my iTunes account and click devices it appears. What can I do?
" How do you do this when the iPod is disabled and won 't let you do anything? "
You don't
Restore the ipod.
IF this fails then put it into revovery mode as the article you linked describes
Similar Messages
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ipod touch disabled after too many tries with password. tried to restore through itunes but says we need latest version of software. now what?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My daughter's ipod touch is locked due to too many incorrect password attempts (thanks to her little brother). It is displaying the red bar that states ipod is disabled connect to itunes. Problem is we don't have the computer that the ipod was originally synced with and she doesn't want to reset the ipod. In this instance we know the password.. so is there anyway to get the ipod to ask us one more time to enter the password? I'm not sure how many incorrect attempts were made, but it doesn't state anything about try again in so many minutes.. help, please!
No. Start with the last paragraph of:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer. -
after the factory reset ipod is still disabled and says connect to itunes ??
HELP!!Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
Ipod Touch disabled Help!
I left my Ipod Touch and someone gave it back to me the next day and it says "Ipod Disabled conect to Itunes" Every time i connect the ipod to itunes it tells me the ipod needs to have a passcode entered to connect to itunes. I dont know what to do.
Hello Jared M,
And welcome to Apple Discussions!
You'll need to place the iPod in *Recovery Mode* and restore it to factory settings via iTunes. See this article for help on placing the iPod in Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock -
My ipod touch was disabled and is now locked. But there is no slide bar at the bottom of the screen to allow me to enter a password. How do i reset?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT1212 iPod touch disabled wont restore
Cannot restore disabled iPod touch, it was never synced to an iTunes acct via computer. Set up to erase via findmyiphone app...not going to happen since a disabled iPod doesn't have wifi capability. Please assist.
Place the iOS device in Recovery Mode and then connect to any computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
HT1212 iPod touch disabled but I HAVE the passcode...
Is there any way I can restore it with out erasing all the data?
my son lucked out of his iPod touch (4th)... but I have his passcode... the problem is that I haven't synced it with iTunes in ages... (bad mommy...) and all of his games progress are going to be lost if I erase and restore it as instructed.... (not talking about the actual Apps that he'll loose but the progress of the game, data etc...) is there any other way to do it?
thank you!!!!!You may be able to backup. Otherwise you will have to restore using the last backup you have. Some games maintain status on servers and for those games status will not be lost
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
HT1212 ipod touch disable because of wrong pass code.
ipod is disable because someone tried opening it and keep entering wrong pass code.
See here > http://support.apple.com/kb/HT1212
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HT1212 iPod Touch disabled due to passcode
I tried sync-ing the ipod to itunes. We had to download itunes first, since we've never used it. I am told that we just sync the ipod to the computer and it will automatically do a system restore. Itunes cannot get into the ipod because of the passcode. It was never sync'd before, so it doesn't know it. Now what do we do?
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to a computer with iTunes. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
HT1212 my ipod touch disabled and my p.c not working what do i do
my ipod touch disabled and my p.c not working what do i do
Thgen the iPod needs a wifi connection to the internet and yo need another iPod, iPhone or iPad with the FindMyiPhone app. you can also yse any computer too
Only if:
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Via USB with any computer with iTunes and an internet connection
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My ipod touch displays message" ipod touch disabled,connect to itunes. Ipod touch does no connect with i tunes. I hold on/off switch on ipod touch until Apple log appears on the screen, but the problem persists. Any suggestions ? I am running Itunes 10.6(7) My Mac OS X Version is 10.5.8.
I connected ipod touch to my IMAC while holding on/off switch as stated to by anothe community memberand problem is solved. I wasable to update and reatore. I have been trying to solve the disable problem
for weeks. althou you did not actually solve the problem, In time you probably would. You were on the right track Thank you.
This helped me
rbrookstone -
IPod touch disabled - password problem - was able to reset apple id
iPod touch disabled - password problem - I reset apple id & password, now having trouble syncing.
iOS: Forgotten passcode or device disabled after entering wrong passcode
Try restoring Recovery Mode:
iClarified - iPhone - How to Put an iPhone Into Recovery Mode
If unsuccessful, try DFU mode:
iClarified - iPhone - How to Put an iPhone Into DFU Mode
After restoring, set as new iPod:
iOS: How to back up your data and set up as a new device
OR
Restore from back up:
iOS: How to back up
Hope this helps. -
HT201412 ipod touch disabled and can't connect to itunes to resync it
ipod touch disabled and can't connect to iturnes to resync it
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I am using IOS 4.1 in Ipod touch. I would like to take my data back using icloud. I am not able to enable icloud in to my ipod touch. please help me for the same. Basically I am trying to take back to upgrade my ios to 5 or 6 version.
You can't back up to iCloud until you update to iOS 5 or higher. You will have to back up your iPod on your computer using iTunes. Update iTunes on your computer to the latest version, then connect your iPod to your computer, open iTunes, if iTunes give you a pop-up asking if you want to update your iPod, decline. Then click on the name of your iPod in iTunes, go to File>Devices>Transfer Purchases to transfer any purchased media to your iTunes library. Next, go to the Summary tab of your iTunes sync settings and click on Back Up Now to back up your iPod on your computer.
When it's done backing up, click on Check for Update (or Update) on the Summary tab of your iTunes sync settings. Allow your iPod to update, and leave it connected to your computer. At the end, it will restart and give you the option to restore to the iTunes backup you made earlier. Choose this option to restore your backup and sync your apps and other iTuens media to your phone.
This process is outlined in this article: http://support.apple.com/kb/HT4972, under "If you are attempting to update using a Mac or PC with which you normally sync".
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