HT1212 iTunes does not allow me to restore my iPhone 4s after I forgot the passcode. Does that essentially mean that I will not be able to use my iPhone 4s?

Even if I am willing to erase all data on my iPhone 4s, iTunes asks me to enter the passcode. How illogical can iTunes get? If I could enter the passcode, why would I need to erase the data? I have spent a fortune on purchasing the iPhone and I want my iPhone back.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
            iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Similar Messages

  • How do I restore my new Ipad? I forgot the passcode.

    How do I restore my new Ipad? I forgot the passcode.  I tried to connect it to Itunes, but I had never synced it before. So it says it can not access the Ipad because it is locked by a passcode that I need to unlock it to access it?  Uggghh!!

    This link should provide the help you need.  You are going to have to restore your iPad as a New Device since you never backed it up.  You'll then have to download your apps again (you won't be charged as long as you use the same Apple ID you downloaded them from to begin with.  You'll have to rebuild your contacts, everything.  From now on, make sure you are regularly backing up your device.
    http://support.apple.com/kb/ht1212

  • My ipod 3g wont allow me to restore to factory because my brother forgot the passode and ive tried all the steps on other questions what do i do it wont work.

    my brother set a passcode on his ipod and forgot what it was, ive tried all the things other questions ask and a pop up comes and says cannot regester the ipod without unlocking it, what do i do????? anyone know

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I'm trying to move 2 different iTunes library's (my PC crashed) from an iPod and iPod Touch to my iMac via a 3rd party app. Will I be able to use this app on the 2 new administrator accounts that I will set up?

    Any advice would be greatly appreciated! The app I'm thinking of using cost $35 and is supposed to move everything from the device to my imac, but will each administrator acct be able to use it? Is there another way?

    To move an iPhoto Library to a new machine:
    Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
    But however you do choose to link the two machines...
    Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
    Then hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
    and select the Library that you moved.  That's it.
    This moves photos, events, albums, books, keywords, slideshows and everything else.
    Your first option didn't work because you imported one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
    Your second option didn't work because you simply referenced her library on the old machine.
    Regards
    TD

  • TS3694 updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?

    updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?

    http://lmgtfy.com/?q=iPhone+error+code+3004

  • HT1212 It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?

    It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?

    As the linked articl says, place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • HT1212 I did not sync my iPad to iTunes on my PC. Now my iPad is disabled because I forgot my passcode when I set up iOS 7 on it. I have tried to use the support info from Apple AND the cut and paste responses from people in the community, but it does not

    I did not sync my iPad to iTunes to my PC. Now my iPad is disabled because I forgot my passcode when I installed iOS 7 to it.
    Before anyone cuts and pastes the info from Apple support in response to this, I have already tried those steps. iTunes simply states that it cannot do anything since the iPad is locked with a passcode. I cannot access iCloud to use that specific advice as iCloud will not let me sign in; a message keeps coming up reading that there is an error with the server. Remote Swipe? Not sure. It is three hours later, and I am no further.
    What else can I do? I never had a passcode set up when I first got my iPad. I would have bypassed this with the installation of iOS 7 if I had known about this.
    Thank you in advance.

    You can only play 720p video.
    Download the 720p or standard def version.

  • HT1212 itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the scree

    itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the screen

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it??

    Forgot the passcode to my ipad. When I went to restore it, it asked me if I wanted to update the software so I said yes. It then went into recovery mode, I'm guessing, with the connect to iTunes showing on the screen. Now iTunes will not recognize it so I have no idea how to get it back! Help!!

    Then you will need to try restoring it once more:
    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My IPOD Touch initially had a white screen.  I tried correcting this by restoring default settings via ITunes.  The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB

    My IPOD Touch initially had a white screen.  I tried correcting this by restoring default settings via ITunes.  The Restore Failed with error 1602 and now the IPOD touch is completely dead. It will not power on or respond when I plug it into my PC via USB.  I get an error on my PC stating that device attached to USB port is not recognizable.  Can anyone help?

    Error 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Above from:
    http://support.apple.com/kb/TS3694

  • HT1212 If I never synced to itunes and I restore the device. Will I lose unstored data? How can I check to see the last time my phone was backed up if I forgot the passcode to my phone?

    If I never synced to itunes and I restore the device. Will I lose unstored data? How can I check to see the last time my phone was backed up if I forgot the passcode to my phone?

    If you can't remember your passcode, you'll need to restore your phone.  If you never synched to iTunes, all data on your phone will be erased.  No way around this.

  • I tried to restore my ipod touch because i forgot the password, but computer says download not complete. How do I get my ipod to work?

    My computer will not let me restore my i pod touch. My daughter forgot the password and we have not been able to use it. Someone told me to restore it, I tried and the computer looks like it is downloading for a couple of minutes but then says download not complete.

    Try here:
    iOS: Device not recognized in iTunes for Windows
    Also include manually placing the iPod in Recovery mode and then try a restore
    Then try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Further, try another computer to help determine if yu have a compter or iPod problem.

  • For over 2 weeks now,i have not been able to use my itunes on my 2 laptops. it been giving me an error report of invalid signature.

    For over 2 weeks now,i have not been able to use my itunes on my 2 laptops. it been giving me an error report of invalid signature.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • HT1338 My macbook came with snow leopard, if  I upgrade to Lion will I be able to use my restore disks in the future and if I do use my disks that brings me back to snow leopard, Will itunes remember I purchased Lion or will I have to purchase a second ti

    My macbook came with snow leopard, if  I upgrade to Lion will I be able to use my restore disks in the future and if I do use my disks that brings me back to snow leopard, Will itunes remember I purchased Lion or will I have to purchase a second time ?

    At this point, you can no longer download Lion (10.7) from the App Store, only Mountain Lion (10.8) - make sure all your applications are fully compatible if you decide to upgrade.
    Yes, you can restore 10.6 using your restore disc should you wish to - and the App Store (not ITunes) will have a record of all your purchases, since it's linked to your AppleId.
    Matt

  • I don't know why whenever i choose " check for updates " and download itunes 11.1 , it never shows any downloads , and i need itunes 11.1 so i can restore my iphone again .. help please

    I don't know why whenever i choose " check for updates " and download itunes 11.1 on my desktop , it never shows any downloads .. even when i tried downloading it from the website, and i need itunes 11.1 so i can restore my iphone again .. help please

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

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