HT1212 itunes will not inform me my device is in recovery mode

i forgot my ipod touch password amd attepted to wipe my ipod. I was told my itunes would inform me it is in recovery mode but this message has not come up nor can i connect my device to itunes. HELP!!!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

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Ipod will not turn on, itunes will not open, window says ipod is in recovery mode and needsto be restored

ipod will not turn on, itunes will not open, window pops up says ipod is in recovery mode and needs to be restored. what do i do now?

You restore the iPod via iTunes. Don't plug the iPod in. Open up iTunes and then plug it in and then try restoring, if it fails to restore a few times, keep trying. I do it on a daily basis, you're using an Apple product, remember...
EDIT: Do it from another computer if all else fails.

I recently upgraded my iPhone 4S and iPad 2 to iOS 7. Now the music in iTunes will not sync with either device. Any thoughts?

I have tried several times to restore the devices and that didn't work either.

A bit more info for those of you reading this.... the problem seemed to be in iTunes. For each connected device , if I clicked on the Photo option I could no longer select the second radio button for limiting the photos by Events, Albums, etc. It was an all or nothing deal. But selecting all would cause the error.
So I had read the other forum posts about the "&" symbol being the cause of the problem. I went through iPhoto and made all of the changes. It did not work. I then looked at iTunes, using the AlbumData2.xml file listed in the other forums as a reference. I found one album with the "&". I edited that one. Still would not work. So then I spent 3 hours on the phone with AppleCare last week. I talked with 4 different advisors. None of them had heard about the "&" error from the forums. We tried everything in iPhoto including repair and rebuild. Finally we created a whole new library and reimported my master photos from my original one. Using this option would allow me to now check off that radio button in iTunes. BUT... I now lost all of my albums and events and would need to rebuid them. I was not happy. They agreed and we set up time to talk this week.
So today I talked with AppleCare again. They now have more info and said the problem has to do with iTunes and the new iPhoto 9.4. It does not like the "&" symbol anywhere in either iPhoto or iTunes. So they now have me going through everything in my iTunes library. Genre is OK but any other item cannot have " & ". I have several dozen to edit and will do it over the weekend and then restore my original iPhoto Library and see if I can finally get it all to sync. I will let you know how I make out, but apparently you need to eliminate " & " from every entry in iTunes and iPhoto.
Quality control is not up to par with Apple these days.

HT1212 iTunes will not recognize my disabled iPhone 4s. Please help I really need my phone

Forgot my password now my phone is disabled. Im trying to do a factory reset through iTunes but iTunes isnt recognizing my phone at all. desperate fpr help!!!

iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538

Itunes will not recognise ipad mini device

I Have installed the latest update for Itunes 11.1.3.8 on windows XP. i connect my new ipad and nothing happens. I have the lastest IOS on my new ipad. I deauthorised all devices as i had 5 thinking this was the problm. I cannot find how to authorise an ipad if it doesn't appear in itunes on the computer.
I cannot load all my movies onto my ipad and thats why i brought it in the first place. i am in strife here. Can anyone help me?

I have been able to get my device recognised on another computer. Interesting. I had to do a complete reinstall of iTunes I.e. Uninstall it then then reinstall it, I may have to try it again on the other computer so I reduce my authorised devices. I have screen lock on and this must be unlocked before I sync it with the computer. Now my problem will be this device authorisation of 5 devices. I have 2mini iPads that I want for different purposes. I have 2 ipads of different sizes I have 2 computers now each one recognises my minis I have a 4gb iPod nano to play music, and an 8gb iPod touch. I will have to think how I am going to use them.
2 computers, nano, iPod touch, 16gb iPad, 32gb iPad, 64gb iPad mini x 2. That's 8 devices. Of. Course my wife and I share them. We read the books and watch the movies we don't want too have to pay twice to buy the same book or movie, but I think we will need 2 accounts. I hope home sharing will work because that the only solution I can think of.

The Itunes will not update to the newest version of Itunes?

I did all my updates for Windows. I deleted the 'temp' file. I am not getting an error message I will just try to download it through the apple website and it does nothing, or through my itunes and the bar pops up for like a milisecond and dissapears!! HELP! I need to update my ipod so I can buy apps but I can't do that till I update my Itunes,

Hello crysta33,
Thanks for using Apple Support Communities.
The screen with an iTunes logo and cord indicates the device is in recovery mode, and will need to be restored by using iTunes. Take a look at the articles below for more information.
If you can't update or restore your iPhone, iPad, or iPod touch
Use iTunes to restore your iOS device to factory settings
Take care,
Alex H.

HT1349 itune will not install correctly on my PC Error message reads "service 'apple mobile device' failed to start

itune will not install correctly on my PC Error message reads "service 'apple mobile device' failed to start

Hello cynthialane,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best of luck,
Mario

ITunes will not open iTouch 2G on device

iTunes will not open on my iTouch 2G and on my Dell laptop running windows & ultimate. Help! S.O.S.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Store and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If you mean that the iPod does not show in iTunes on the computer:
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

HT1212 IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1923 iTunes on my Windows Vista has failed to update over several weeks. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting

iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??

Hey petanque1,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Help I itunes will not recognize my iphone or ipod. Trouble with USB driver, device not running in safe mode, and HDCP not supported.

Help! When I connect my iphone or ipod touch to my computer, windows recognizes my device but itunes will not. I can still see my songs, videos, and access the itunes store but my phone and itunes store have no connection so it does me no good. I have for 2 days now tried every trouble shooting method posted with no luck. I think I may have finally found a lead. My Apple Mobile Device USB Driver is showing up under portable mobile devices while it is supposed to be showing up under universal serial Bus controllers from my understanding? Also, while running my diagnostic report under itunes it also says itunes is not running in safe mode, it is not showing enabled in windows firewall (which it is checked), and the HDCP is not supported. I don't know what to do? I am in tears here, someone please help!!!

See Here for Device not recognised:
http://support.apple.com/kb/TS1538
Here for General Support:
http://www.apple.com/support/
This may also be helpful:
AMDS for Windows
http://support.apple.com/kb/TS1567

My iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears someone help!!!

my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help

Has the iPod been wetted?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer.
Also see:
https://discussions.apple.com/message/12690674#12690674
https://discussions.apple.com/message/13032101#13032101
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1923 My itunes will not update, and i got a message saying that MSVCR80.II is missing from my computer. Try reinstalling. When i try, i get Sevic apple mobile device failed, verify your priveledges with ignore, retry and abort. Still wont download.

My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1386 itunes will not recognize any of my devices when I try to sync them

itunes will not recognize any of my devices when I try to sync them. How cn I fix this?

Hello, bone61.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists try all remaining steps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

HT1212 itunes will not inform me my device is in recovery mode

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