HT1212 my daughter did not sync her iphone 5c and now it is disabled. how do I activate it

Hi
My daughter did not sync her new 5c iphone and now it is disabled. How do I activate it and sync it..
George

There are many possible situations that are commonly described as "disabled," and I'm really not sure which one is at hand here. Below is a rather harmeless "fix-all."
Press and hold both the sleep/wake button and the home button. Hold for about 13 seconds or until you see the Apple logo. To sync, connect to a computer running the latest version of iTunes.

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Daniel.563 wrote:
so ur saying u wouldnt want the person to know how to fix there problem faster then ??
I'm saying nothing here is a matter of life or death. The minute or two longer it takes to type a comprehensible reply is worth the effort. If people can't understand you, you're not actually helping them. You will also have more credibility than if you type like a teenager texting friends. Additionally, many of the participants here are not native speakers of English. Non-standard usage will make it that much more challenging for those struggling with an unfamiliar vernacular.

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Read this whole message before doing anything.
Back up all data.
Quit Messages if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following item from the Library folder (it may not exist):
Caches/com.apple.Messages
Leave the Library folder open. Try Messages again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit Messages again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
Test. If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with "com.apple.iChat". Move them all to the Desktop.
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Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
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If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup.

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Shootist007 wrote:
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A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
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HT1212 my daughter did not sync her iphone 5c and now it is disabled. how do I activate it

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