HT1212 My daughter forgot her passcode and has a picture she needs on it, can I save it before i restore?

Is there a way to save photos on a locked ipad mini before restoring?

Not if she cannot access the device and doesn't have it backed up.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Similar Messages

HT1212 My daughter forgot her passcode so we reset it as per your instructions above. The problem is that she can't redownload any apps. It is telling us that she needs 4.3 and we have 4.2.1 . We had all kinds of apps on it before but it won't let us redo

Please help. My daughter forgot her passcode and her apple id so we reset the ipod as per instructed I got her a new apple id. and now she can not redownload any of her apps. It says that she needs a 4.3 and she only has a 4.2.1. We are trying to download the same apps she had before and it won't allow it. I can not seem to get the 4.3. We are unable to download anything. Any help would be appreciated.
I was told it was a 3rd generation at purchase but when checking online it sometimes shows 3 and sometimes 2. I am totally confused and just want her to be able to use the device. Thanks and Blessings.

If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

HT1212 My daughter forgot her passcode on her ipod. tried the restore info given by Apple and it didn't work. Any more suggestions?

My daughter forgot her passcode to her ipod touch. I tried the restore information that I found online through Apple support, but this didn't work. Any other suggestions?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT1212 my daughter forgot her passcode to her ipad mini. How do i get into the ipad mini and reset the passcode

my daughter forgot her passcode to her ipad mini. How do I get into the ipad so I can reset it.
thanks

You will need to try to restore your iPad from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully.

My daughter forgot her passcode and it is locked. What to do?

my daughter does not remember her passcode and has locked up her ipod. it says to connect to itunes but itunes tells me to unlock passcode which i cant do. help!!!

Place the iPod in recovery mode using the instructions from the Apple support document below and restore it.
iOS: Unable to update or restore
B-rock

HT1212 My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

HT1212 my daughter forgot her passcode

how can i unlock my daughter ipod touch

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT1212 My daughter forgot her passcode to her ipod touch so we follwed the steps to restore but after it updated the software we could still not get in.....

After upodating software on ipod touch becasueof disabled ipod it still is not working- ideas?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem, what happens or does not happen and when in the instructions.

Help, my daughter changed her passcode and has now forgotten it!!

How do i restore the ipod and get it unblocked? any help is greatly appreciated, thanks x

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

My daughter forgot her passcode number and cannot get into her phone

My 14 year old daughter forgot her passcode and can not get into her phone. What do i do?

Connect the iPhone to your computer and restore via iTunes. Place the iPhone in Recovery Mode if necessary to allow the restore.

My daughter forgot her passcode, so "iPod is disabled. Connect to iTunes." But iTunes refuses to connect without passcode. Now what?

My daughter forgot her passcode and tried too many times to remember it, so now her iPod is locked with the message "iPod is disabled. Connect to iTunes." I tried connecting it to iTunes, but iTunes says it could not connect "because it is locked with a passcode. You must enter your passcode on the iPod touch before it can be used with iTunes."
Question 1: What are we doing wrong? Why does the iPod say to connect to iTunes if it CAN'T be connected to iTunes?
Some other threads suggest that the only option is to wipe/restore it. The problem is that she has a lot of photos she would like to rescue before erasing it. The Photostream had not been enabled on her computer, so I enabled it. Shortly thereafter, six photos appeared on her computer. But she says there are many, many more and she really wants them. We have waited weeks for more photos to appear, but no more have shown up after the first six. Why not?
Question 2: Is there anything we can do to coax the iPod to finish sharing the rest of the photos in her Photostream?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. You can't get info off the iPod in its present state
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
All you can to to get the photos is:
Photos
- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know

My daughter forgot her passcode, phone is disabled. I attempted restore procedures by placing phone in restore mode and syncing to original computer, but it still says I need the passcode and does not offer option to restore as new. Verizon can't help.

My daughter forgot her passcode. Phone is now disabled. I attempted restore procedures by placing phone in restore mode and connected it to the computer / itunes with which it was originally synced. itunes recognized phone in restore mode and said I must restore. I clicked restore, restore and update. Update began, itunes recognized the device by name and gave error message that stated I must have the passcode to restore. There was no option to restore as new. I attempted to restore the iphone 4s on another computer by instaling itunes, but same error messages appeared. I contacted Verizon and they said they could not help me. The nearest apple retail store is over 40 miles away. PLEASE HELP!

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT4623 My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update. Please help!!!

My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update. Please help!!!

If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes. The computer which this ipod was synced has crashed. How can I fix this?

My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes. The computer she last synced to has crashed. How can I unlock this ipod?

The device will have to be restored but without the last computer it was synced to, that's not a possibility.
Take the iPod to an Apple store or Apple certified repair shop.
You will need a computer in order to sync, restore, and update the iPod in the future.
"If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
From here: iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

My daughter forgot her passcode on her new ipod touch. How do I access it? The message says ipod disabled. I've tried resetting by holding on/off and home but hasn't worked

My daughter forgot her passcode on her brand new ipod touch. How do I access it now? The message reads, "ipod disabled". I've tried holding the on/off button and home button until I see an apple. Then asks me to connect to itunes. When trying to connect to itunes, it will not let me as it asks for the ipod touch's passcode (which we do not have!) What next?

Did you use the instructions I provided in the document above? It can be a bit tricky getting the device into recovery mode. Try a few more times.
What happens if you try DFU mode?
http://www.iclarified.com/entry/index.php?enid=1034
B-rock

HT1212 My daughter forgot her passcode and has a picture she needs on it, can I save it before i restore?

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