HT1212 My daughter forgot her passcode on her ipod. tried the restore info given by Apple and it didn't work.  Any more suggestions?

My daughter forgot her passcode to her ipod touch.  I tried the restore information that I found online through Apple support, but this didn't work.  Any other suggestions? 

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

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  • HT1212 i have forgotten my passcode for my ipod,i dont have access to a computer and i dont want to erase all my data off it because i recently went on a school trip to malta and have all my pictures from there on it...any suggestions?

    any suggestions????? please!!

    If you haven't backed up /imported the photos, it's most likely you can't access that data. Passwords/code are made for security, remember them in the future.
    You could try importing photos using
    iOS: Importing personal photos and videos from iOS devices to your computer
    You can use
    iOS: Forgotten passcode or device disabled after entering wrong passcode
      to restore the device, but everything that hasn't been backed up(purchases excluded) will be lost.
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  • HT1212 I pod pass code will not open ipod, plus the iopd is in voice mode and it dose not seem to be responding to my voice commands so saying the pass code or trying to type it in will not work to open my ipod , HELP Please

    How would one open an ipod if voice command is on but not responding? and the ipod has a opening page creen lock on as well.

    I think you have the accessibility VoiceOver feature turned on.
    Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:
      iPhone: Configuring accessibility features (including VoiceOver and Zoom)

  • HT1212 Instructions for restoring iphone didn't work - any suggestions?

    i followed the instructions provided on this site and it didn't work. Any other suggestions?

    Thank you both for replying.
    First of all this is a straight HDMI connection, no adapters, or splitters, or converters, etc.
    The TV is a brand new toshiba. Apple TV works well with the HDMI cable that came with (4-5feet?). This was connected to the HMDI1 port of the tv. However, when I use the 60foot long cable in the same port I get no picture at all. I bought this cable from amazon
    Monoprice 60-Feet Slim Series High Speed HDMI Cable with RedMere Technology (109173)
    I also have a 50foot cable that I bought from staples that is currently connecting the same toshiba TV to a desktop for a different purpose (to have a second, larger screen on the wall). My wife is a dentist and she uses it to show her patients xrays, pictures, etc of their teeth. This connection is using the HDMI port 2. today I used that cable to connect the apple tv and it worked. So the length of the cable can be pretty much ruled, if a 50footer worked why not a 60footer, right?
    Before i return the 60foot cable to amazon, i am going to use it to connect the TV to the desktop. If it works I will keep it and just switch their functions (60footer for displaying x-rays, etc, and the 50footer for apple tv).  I am not sure whether an HDMI cable not working with apple tv would work to connect an extra screen??? I will let you guys know tomorrow.
    Thank you again.
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  • HT1212 my daughter forgot her passcode to her ipad mini.  How do i get into the ipad mini and reset the passcode

    my daughter forgot her passcode to her ipad mini.  How do I get into the ipad so I can reset it.
    thanks

    You will need to try to restore your iPad from the same computer that you most recently synced to.
    Read this: http://support.apple.com/kb/ht1212
    If you can't do the restore then you will need to try Recovery Mode.
    Read this: http://support.apple.com/kb/ht1808
    Follow the instructions very carefully.

  • My daughter forgot her passcode on her iPod touch.  Any ideas?

    My daughter forgot her passcode for her iPod touch. Any ideas ?

    Well if she backs up her iPod regularly, she is in luck. You can restore the iPod, then choose a backup to use after it is done restoring. Information on doing this is available here:
    http://support.apple.com/kb/ht1212
    Hope this helped!

  • My daughter forgot her passcode on her new ipod touch.  How do I access it?  The message says ipod disabled.  I've tried resetting by holding on/off and home but hasn't worked

    My daughter forgot her passcode on her brand new ipod touch.  How do I access it now?  The message reads, "ipod disabled".  I've tried holding the on/off button and home button until I see an apple.  Then asks me to connect to itunes.  When trying to connect to itunes, it will not let me as it asks for the ipod touch's passcode (which we do not have!)  What next?

    Did you use the instructions I provided in the document above?  It can be a bit tricky getting the device into recovery mode.  Try a few more times.
    What happens if you try DFU mode?
    http://www.iclarified.com/entry/index.php?enid=1034
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  • My daughter forgot her passcode for her iPhone 5c

    My daughter changed her passcode on her iPhone 5c.  The problem?  She forgot it before she told me.  Help!  What do I do?

    The following has instructions: iOS: Forgot passcode or device disabled

  • HT1414 My daughter forgot her passcode for her ipad mini how can I get into it

    My daughter forgot her passcode for her ipadmini can someone help me on how to get in

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
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  • HT4113 My daughter forgot her passcode on her ipod.  Is there anyway to reset or get into her information?

    My daughter forgot her passcode on her ipod touch.  Is there anyway to reset it without losing all her information?

    Only by restoring from backup
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    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT4623 My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
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         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
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             you should not have to worry about restoring your iOS device).
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              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
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    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • HT4113 My daughter has forgotten her passcode on her ipod. Apple wants to charge me $60 to tell me how to unlock it. Does anyone know how to?

    My daughter has forgotten her passcode on her ipod.  Apple wants to charge me $60 to help me.  Does anyone know how I can reset it?

    Connect the iPod to the computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.

  • My daughter put a passcode on her iPhone 4 and now her phone is disabled what do u do

    My daughter put a passcode on her iPhone 4 and now her phone is disabled what do u do

    Daniel.563 wrote:
    so ur saying u wouldnt want the person to know how to fix there problem faster then ??
    I'm saying nothing here is a matter of life or death. The minute or two longer it takes to type a comprehensible reply is worth the effort. If people can't understand you, you're not actually helping them. You will also have more credibility than if you type like a teenager texting friends. Additionally, many of the participants here are not native speakers of English. Non-standard usage will make it that much more challenging for those struggling with an unfamiliar vernacular.

  • My daughter cannot remember her passcode for her iPhone 5. She needs a phone number that is stored in the phone and cannot remember her passcode. we have tried many groups of numbers and now we are locked out for an hour each time we put in the wrong pass

    My daughter is out of the country until May. She did not take her iPhone 5 with her. Now she needs a phone number that is stored
    in the memory and cannot remember her passcode. I have tried all of the possibities that she e-mailed , but none of them work
    and now I am locked out for an hour each time I enter an invalid passcode. Help? How can I get around this to access the phone?

    Follow the instructions at http://support.apple.com/kb/HT1212

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