HT1212 my daughter reset the passcode and does not remeber it how do I unlock it
my daughter changed her passcode on her I pod touch and does not remember it how can i fix it
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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My daughter forgot her passcode. Phone is now disabled. I attempted restore procedures by placing phone in restore mode and connected it to the computer / itunes with which it was originally synced. itunes recognized phone in restore mode and said I must restore. I clicked restore, restore and update. Update began, itunes recognized the device by name and gave error message that stated I must have the passcode to restore. There was no option to restore as new. I attempted to restore the iphone 4s on another computer by instaling itunes, but same error messages appeared. I contacted Verizon and they said they could not help me. The nearest apple retail store is over 40 miles away. PLEASE HELP!
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
my ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?
Try this first - I saw a recent post where a user with the same problem after an iOS update used his Apple ID password.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
When I go to the manage my ID page it only asks me the questions and does not allow me to change the answers.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
HT5343 Resetting the DNS cache does not seem to work on OS X 10.8, what does really work?
Resetting the DNS cache does not seem to work on OS X 10.8, what does really work?
Desired activity: access a site that used to not have a SSL connection through the new https:// root domain. I can accomplish the task over a machine running Windows 7 or XP but flushing the dns of my mac does not affect the outcome — I am still redirected to the hosting provider's website whenever I tried to access the domain with a https:// prefix rather than http://
I tried sudo killall -HUP mDNSResponder and it's older alternative but no luck.In the terminal:
dscacheutil -flushcache
and to get a very detailed report on the state of your DNS cache in /var/logs/system.log:
sudo killall -INFO mDNSResponder -
I have installed Illustrator CCloud and uninstalled, and reinstalled, it just bounces on the dock and does not open (do I need to Uninstall CS5) Thanx
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I have a macbook air and I can't cut and paste in itunes. The right clic does not work. How can I work this out?
Great tip Stephen!!
I was so frustated from this issue that I used to use Windows iTunes for mass editing info, adding Lyrics etc and then transfering songs to Mac. This tip has alleviated my pain!!
Thanks for the tip. This question should be tagged as answered. -
When I open my MacBook Air the keyboard comes up along with the screen and does not stay still?!
When I open my MacBook Air the keyboard comes up along with the screen and does not stay still. So I need to hold down the keyboard while i open it. Other than that it works fine despite the fact that the fan noise some times is loud and sometimes it's getting warm at the base. I wonder if this can be fixed if i go to one of the apple branches.
Yes. Take the computer to the Apple store to have it fixed.
Best -
How to get a question in the course placed anywhere in the course and does not appear in the quiz result or total number of questions. Pretest would work except it can't go anywhere in the course (at least for me it can't)
Use a normal question, and do not add the score to the total score. That will give you a correct score at the end. But the total number of questions, that system variable will still take into account all questions. You'll need a user variable, and calculate its value by subtracting 1 from the system variable cpQuizInfoTotalQuestionsPerProject. Same for the progress indicator if you want to show it?
Customized Progress Indicator - Captivate blog
If you want to allow Review, you'll have to tweak as well. You didn't specify the version, and all those questions I now mentioned.
And my approach, since you talk about only one question: create a custom question, because you'll have total control then. -
I have installed windows 8 on my mac book pro with bootcamp 4 and the issue is whenever i open windows 8 , It hangs after 15 minutes and does not work . How to resolve this issue? Is it compatibility issue ?
Please also see Boot Camp: Set the default operating system.
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I have just bought apple tv which allows me to play music through airport express but when chose to watch a movie the audio comes from the tv and does not give option listen through other speakers served through airport express. Can you help me ?
No, you cannot seperate the audio and video stream.
You can use optical audio to a sound system (I use sony sound bar) and play the audio via that.
jules -
Why is it that when i connect my ipad the laptop only detects the storage and does not allow me to send any files to it?
The iTunes application is used to transfer content to the iPad.
See http://www.apple.com/itunes/download/ -
I paid for a one year subscription to "the daily" and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?
Hi there,
Your subscription was started on Mar 27, 2014 and ended on Mar 27, 2015. Since then no new renewal has happened.
If you have received a new code from your college then please visit https://creative.adobe.com/redeem to start your membership again.
^Ani -
Changed my ID but the Iphone 4 continue with the old ID name and does not syncronize. How can I change it in my Iphone so I can continue to use all my data stored like contacts and notes?
Do you mean through iCloud? You need to go to settings > iCloud and "delete account" and then sign in with the newly named account. You'll want to do similar for facetime, messages, and store.
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My Ipod nana automatically reduces the volume and does not hold my attempts to increase the sound. Help.
There is a Volume Limit setting on the iPod. From the main screen
Settings -> Playback -> Volume Limit
You can check that setting to see if it set too low.
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