HT1212 My iPad is asking for a passcode which i have forgot, its coming up iPad disabled, what should i do
Having trouble unlocking my ipad passcode, can you tell me what to do.
Follow this one instead:
http://support.apple.com/kb/ht1212
Similar Messages
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ipad is disabled. We upgraded to iphone 5 and IOS7 and since then ipad is asking for a passcode which we did not have before. Now disabled!
ipad is disabled. We upgraded to iphone 5 and IOS7 and since then ipad is asking for a passcode which we did not have before. Now disabled!
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ipad is asking for a passcode which I never installed. iPad is now disabled. Tried syncing to itunes with my mac book pro, won't sync. How do I fix this?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?
It needs the restrictions passcode. You or someone with physical access to the phone had to set it. It can not set itself.
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After upgrading my ipad3 to ios7 it is asking me for a passcode. I have never had a passcode on my ipad so I tried a few and it is now disabled.
Hi neil161,
This article contains instructions on what to do if your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care,
- Ari -
my ipad has disabled itself after asking for a passcode after updating ios7 now tried to restore it but didnt work
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My ipad is asking for a passcode yet i have never set one
Has anyone got any idea if there's a default passcode as I have never set one myself. I have tried many simple codes i.e. 1234 but nothing seems to work
I have just done the iOS 7 update to my disabled son's iPad, which he uses every day for therapies, and now its suddenly asking for a passcode too! After update had finished there was jut suddenly this keypad on the screen asking for passcode, and I have never had or set one before!
Madame as you I tried generic ones, 0000, 1234 etc and all I managed to do was get the iPad disabled from entering too many wrong codes!
Ridiculous that this update sets a passcode lock yet doesn't inform you in any way of what it is!
I have been locked out for days now and I don't know how to get in!
Now apple have release iOS 7.0.2 as a "bug fix" which excited me when I initially saw it this morning but turns out their idea of a big fix for this passcode problem is to create a fix that stops people being able to bypass the passcode!!
God I wish I COULD bypass the thing, but I can't and yet that's what apple decides to do a big fix for, not the fact that I and from what I can see online, many others, have been locked out of our own devices since doing their stupid iOS 7 update!!
Links that are for forgotten passcodes are no help at all as they are for people who have had one and forgotten it, when you plug your device into iTunes, if you've ever created a passcode, there is a button you can see to "change passcode" but for me this is grayed out because I have never created one!
If anyone has solved this problem above, although not exactly the same as mine, pleas please reply and help!
Or if you've seen talk and fixes about this same issue with iOS 7 update please let me know? My son really needs his iPad! I'm also too scared now to update my iPhone in case same thing happens and I'm left without a phone!
Samara -
help after downloading ios7 to my ipad it was locked with a passcode which I did not set and after trying various codes it is now disabled- can anyone help?
You downloaded this blacklist app from the iTunes app store?
You must restore your iPhone with iTunes. -
I have a new iPad Air and it is asking for my Passcode which I thought I knew , but it is not turning on with the code I tought I had entered?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My ipad is asking for a passcode to sign in. Neither the password or email address work. My appleid doesn;t work either. What is a passcode and where can I find it?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have just updated my Iphone 4 and now I can't get into it as it is asking for a passcode which I don't have. Can anyone help?
Did you get this device 2nd hand?
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I backed up my previous iphone the other day in anticipation of it being replaced (wifi stayed grey non stop) and now I have my new phone and want to put all of my old data on but it keeps asking for a passcode before restoring the backup. I've put in what I thought it would be but get nowhere. How do I get the password or change it?
If your iPhone was passcode protected, check out the first section here.
Or it could be that the backup itself was encrypted in iTunes; that is discssued further down in this same article.
http://support.apple.com/kb/HT4946 -
my iphons says iPhone is disabled please connect to iTunes but iTunes is asking for my passcode which i can not key into phone....any one know what to do???
actually i just found this on apple.com/support
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I downloaded the ios 7.0.2 update and it's asking for a passcode. I have tried my 2 passcodes, 0000, 1234, and it's locked up. I have never used a different passcode. HELP!!!
Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?
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I am trying to update software on phone and I am being asked for a passcode which I've never had set up before I am confused
You didn't have a passcode to unlock your iPhone when you turned it on?
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