HT1212 my ipad says connect to itunes but doesnt allow the passcode to be entered

I apparently disabled my iPad when I didn't turn the keyboard off. It says I need to connect to itunes but when I do it says my ipad is locked...seems like a viscious circle.

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Similar Messages

  • HT204306 my kids enter wronge passwords several times until the ipad says"connect to iTune" but the ipad does not appear on the iTune.I know the correct password.

    my kids enter wronge passwords several times until the ipad says"connect to iTune" but the ipad does not appear on the iTune.I know the correct password.

    You've connected the iPad via cable to your computer, and your computer's iTunes is up-to-date ? If it's icon isn't showing then try one of these troubleshooting pages :
    PC : iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    Mac : If you don't see your connected device in iTunes for Mac - Apple Support
    If the iPad is disabled then you'll need to reset the iPad back to factory defaults, after which you can restore to your backup

  • MY IPHONE IS DISABLED AND SAYS CONNECT TO ITUNES BUT DOESNT RECOGNIZE MY PHONE HELP ME PLEASE

    MY IPHONE 4S IS DISABLED, TELLS ME TO CONNECT TO ITUNES, BUT ITUNES DOESNT ACKNOWLEDGE MY PHONE.  DOES ANYONE KNOW HOW I CAN GET MY IPHONE UN-DISABLED?  IVE BEEN WITHOUT IT FOR 2-DAYS AND CANT CALL OUT AND CANT GET TO A STORE ANYWHERE, ONLINE APPLE SERVICES HAS PROVEN "DISABLED THEMSELVES"  I OWN ALL APPLE PRODUCTS AND THIS IS ENOUGH TO PUT ME BACK TO PC ITEMS.  PLEASE HELP IF YOU CAN.  THEY TELL ME ON MY PHONE TO CONNECT TO ITUNES BUT CANT FIND ANYTHING IN ITUNES RELATING TO MY PROBLEM.  THANKS

    Please turn off your caps lock.
    All caps indicates shouting, is considered rude and is difficult to read.  Many will not read such posts.
    If you are unable to restore your iphone then try this:
    iOS: Unable to update or restore

  • My ipad says connect to iTunes but when I do nothing happens, this after it failed to restore.

    I installed multitouch on my iPad 2 before it was generally avaliable. Ever since thin I have been unable to update the software. I'd get  a "device is isn't eligible for the requested rebuild" error. I just bought "New iPad" last night, so I need to update the current one so that I can get my new one set up. I started folowing instructions in this forum to deal with the error. I opened xCode and tried to restore from there. But I got the same error... only now my iPad is wiped clean and it's showing the "connect to iTunes" image it showed when I first set it up.
    BUT when I connect it to iTunes nothing happens! Same deal with xCode.
    I can see my apps are still backed up in iTunes compleated a backup before this all started... but how do I get iTunes to "see" the ipad now?
    I'm on a Macintosh with the newest version of iTunes and OS 10.6.8

    So, I have managed to get my iPad to stop showing the "connect to iTunes" screen. I did this by plugging it in to my husband's PC and trying to restore from the backup I left there many many months ago.
    The restore FAILED error 3194 (I looked it up it's the same error as the one I got on my macintosh "device is isn't eligible for the requested rebuild"
    But the restore attempt mad the "connect to iTunes" screen go away, now it has 4.3.1 again with the special multitouch update.
    BUT I STILL CAN'T RESTORE! Why not? I've been searching all over the web and I can find nothing that helps.
    It's not like I jailbroke it... can anyone help me please?

  • My ipod was disabled and says connect to itunes,but all of the videos and question say it will delete everying on my ipod. iCloud backup hasent been turned on either. I don't want anythin to be deleted HELP?

    My ipod touch 4g was disabled yeterday, and i tried it so many times it say to connect to iTunes. I don't want to because all of the discussions I've read say it will delete all of my data. I have lots and lots of pictures and apps I don't want too lose. Some of them are very valuableto me. I didn't get the chance to turn iCloud back up on, and I really want to. is there any way i can restore my ipod without erasing all of my data. PLEASE HELP, I REALLY NEED IT! By the way my Sleep/Wake button and my volume buttons don't work, so I use assistive touch, my home button works though.

    You cannot enable without restoring it and losing everything you have failed to save to your computer.
    This is one of the many reason it is very important tostore everything on your computer/cloud service.  Nothing should only be on the ipod.

  • HT1212 i have forgotten the password to my ipad and it says connect to itunes but my computer cant connect to the ipad because of the code and i need it know how to wipe the whole ipad and start from scratch?

    i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • TS2446 my daughter had disabled her ipad by putting in passcode to many times, says connect to itunes but then it wont work as says passcode needs to be put in

    my daughter had disabled her ipad by putting in passcode to many times, says connect to itunes but then it wont work and says passcode needs to be put in

    Follow the instructions in this article http://support.apple.com/kb/ht1212 and you should be able to fix the ipad but keep in mind there is a it is very likely that you will lose all information on the ipad following the instructions in the article

  • My ipad just says connect to itunes but when I connect to itunes it does not show up in itunes nor does it start.... please help!!!!!!!

    Hello,
    I have a ipad 1 with me which is saying connect to itunes but when I connect to my laptop for itunes, ipad does not show up on itunes and ipad does not start also....
    Abhishek

    Try recovery mode now.
    iOS: Unable to update or restore - Apple - Support

  • My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?

    My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?
    please help!

    See: http://support.apple.com/kb/HT1808 to restore the phone using Recovery Mode. You will lose all content on the phone. This is the only way to bypass the lock screen if you don't have the last computer the phone was synced to.

  • My iPad is disabled and it's saying connect to iTunes but iTunes' is saying that you need to enter you iPad password...

    My iPad is disabled and it's saying connect to iTunes but iTunes' is saying that you need to enter you iPad password...

    Those Links are working here...
    Try this one,
    iPad Unable to Update or Restore
    http://support.apple.com/kb/ht4097

  • After I tried to update my Ipad mini, it kept saying hello in different languages on my lock screen and then when I slide across, it says connected to itunes but it's not doing anything!! Please help!!! And by the way it's plugged into the laptop to itune

    After I tried to update my Ipad mini to the newest update, it kept saying hello on my lock screen in different languages and then when I slide the screen across, it says connected to itunes but it's not doing anything!! By the way my Ipad mini is plugged into my computer and connected to itunes!! Please help me!!

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

    Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

    Try:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT1212 my phone is disabled and says connect to iTunes but i want to recover and save all my data's and pictures before restore

    my phone is disabled and says connect to itunes but i want to recover my data's and pictures before restoring it with itunes.

    You may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you haven't synced it to that computer before then you won't have a backup on it to restore your content from. Do you have any of your content on it for re-sycning and/or have you been backing up to the cloud ?
    You can re-download your apps (if they are still in the store) via the Purchased tab in the App Store app, and you may be able to re-download music, films and tv shows via the Purchased tab in the iTunes store app.

  • HT1212 my iphone 5 is disabled because of passcode and is saying connect to itunes.but iphone wont connect to itunes.because of the screen being locked.what can i do

    My Iphone 5 is disabled as i have locked the password many times.my iphone is saying connect to itunes.but iphone will not connect to itunes so i cannot get into my iphone.WHAT CAN I DO?????????????????

    Open current iTunes on computer, connect iPhone to computer with lightning cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.

  • My little sister kept entering the wrong pass code and now its disabled, and it says"connect to itunes"  but i don't know what  to do? Help!

    My little sister kept typing in the wrong pass code for my ipod touch and now its disabled, and says connect to itunes but i can't unless i'm on my ipod. so please comment helpful solutions!!!!

    http://support.apple.com/kb/ht1212
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

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