HT1212 my ipad stopped working... all i have is a gray bar that moves from top to bottom then over again

my ipad stopped working... all i have is a gray bar that moves from top to bottom then over again

And which update? 
After you get your problems straightened out, recommend that you update to OS 10.6.8, check software update for all the other updates that goes along w/it. 

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  • My iphone 5s isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge i. I tried cleaning it but still nothing! some please help

    A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help

    Please make a Genius Appointment and take it in for service.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My iPhone has stopped working all I have is a screen with the apple logo on it

    My iPhone has stopped working. All I have is a black screen with the apple logo displayed.  The phone does not respond when I press the buttons and switches,

    Any thing happen if you try to connect to iTunes?
    One thought - do not charge it and let the current charge fade out - then when you charge it back from scratch it should reboot into some working mode
    Another - if you do not want to wait - bring it to a store

  • HT4863 my icloud e-mail stops working suddenly, I have to close the program and reopen for the same thing to happen again.

    Whenever I go to my e-mail, it scrolls down by itself, then it freezes and stops working.  It happens on my ipad and other computers as well.  Also lately I have had trouble receiving e-mails from other senders.
    I also cannot view e-mails for long without restarting the program and I purchase additional storage.
    Can you help me solve these problems??

    Hi RACHEL CHISHOLM,
    Please follow the steps mentioned in the KB article below:
    Doesn't launch after 30 days | Installed as part of a CS6 suite
    Follow the steps when you experience this issue.

  • I have lost the tool bar that runs along top of your web page, the one that has your bookmarks on it ,how do i get it back, i unticked it in error !

    how do i reinstate the tool bar/menu bar that runs along top of web page, the one that has your bookmarks on it plus others if required , i unticked it in error and cannot get it back, help!
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

    In Firefox 3.6 on Windows you can hide the menu bar via "View > Toolbars" or via the right click context menu on a toolbar.
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    Go to "View > Toolbars" or right-click the menu bar or press Alt+V T to select which toolbars to show or hide.
    See also [[Menu bar is missing]]

  • I have ipad 2. Safari stopped working. Screen appears with light gray cover. Some websites show errors when debug is on. But how actually can I debug or fix it? Thank you.

    I have ipad 2. Safari stopped working. Screen appears with light gray cover and is frozen. Some websites show errors when debug is on.
    But how actually can I debug or fix it? Thank you.

    Here are a couple suggestions:
    1.  Go into Settings > Safari and Clear Cookies Clear Cache
    2.  Fully close Safari:  from your home screen, double tap your home button and the most recently used Apps will show up.  Hold your finger on the Safari App until all Apps start jiggling.  You'll see a minus sign on the upper left side of Safari.  Touch the minus and Safari will fully close.  Touch your home button again to stop apps from jiggline, then touch your home button again to return to your home page.
    3.  Reboot your iPad:  Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider) until the Apple Logo appears, then let go of both buttons and your iPad will restart, but no data or settings will be lost.
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  • My iPad stopped working and I turned it off,and now after charging it won't turn on!It shows the apple logo that's all...What to do?

    My iPad stopped working and I turned it off,and now after charging it won't turn on!It shows the apple logo that's all...What to do?

    Have a look at the following document, I believe your iPad's condition is explained at its end:
    http://support.apple.com/kb/TS3281

  • IPad Retina Problem: Wireless Internet Connection Stops Working All The Time

    the wireless would all the sudden stop working.  What happen is, I'd be going from one page to another and then BOOM.  No more loading, the little circular "loading" icon never ending.
    Also happens with iTunes trailers app, in general all the wifi.
    What i've already tried:
    Performing a full ipad restoration (as new restoration). I dont have issues with my ipod touch 5 or my galaxy sIII or my pc's, so i assume the ipad retina is faulty?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
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        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • 2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

    2nd Gen Time Capsule - will not power up - just stopped working all of a sudden - I have tried other power outlets - I have tried pressing the reset button - no light

    The power supply is shot. But that it lasted even this long is the wonder.. not that it died.
    The TC runs too hot..
    Look on ebay for "Time Capsule power supply"
    You can get a replacement and fix it although the economics are not so good.. it is probably time for a new TC.
    If you can DIY it is really only a few dollars worth of capacitors that go bad.
    See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
    For a bunch of alternatives.

  • Using a first gen iPad.  Video and audio from internet sites simply stopped working all of a sudden.  Any suggestions?  Thanks.

    Using a first gen iPad.  Video and audio from internet sites simply stopped working all of a sudden.  Any suggestions?  Thanks.

    1)access the router web ui
    2)go to the Mac Address Clone subtab , enable it and click "Clone" . Save the settings
    3)do a power cycle
    4)check whether the router gets an internet ip add now ..

  • Yesterday I was able to take photos but around 9pm last night my rear camera stop working. I have reseted my phone and have also restored it and the camera still is not working. Also I have deleted all apps that can have access to the camera.

    Yesterday I was able to take photos but around 9pm last night my rear camera stop working. I have reseted my phone and have also restored it and the camera still is not working. Also I have deleted all apps that can have access to the camera and i have updated the new IOS.What else should I do ? Is this a hardware problem?

    Looks like a hardware issue that will have to be taken to a store

  • I can't make or take phone calls, but i can message and use data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, two of which have this problem and one just stopped working all together.

    My phone doesn't have any cellular phone functions...but it CAN send text messages and access data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, the last two have this problem and the first stopped working all together. I've had new sim cards put in, ive done hard resets on the phone, i've rebooted the phone, done battery pulls, and tech support has reset the signal to my phone. Nothing has worked. (I just "upgraded" <- lol.... and my old phone IS turned off.)

    Im in 79707. So to recap my whole case: I upgraded my device using the verizon wireless website. I received my phone and switched my old SIM card from my Droid Razr Maxx HD into the new Galaxy S5. Everything worked fine until the next morning (May 31st) when I woke up and the phone wouldn't turn on. I took the phone to the local Verizon store and they were also unable to turn it on. They issued me a new Galaxy S5 (referred to as phone 2) and switched my SIM card into that one.
    With PHONE 2 i was able to make calls and receive calls, along with text and data for approximately four hours. After that, i was unable to use the phone function of the device, but text and data were still functioning. I took PHONE 2 back to the Verizon store where they attempted to hard reset the phone twice, they also installed two new SIM cards at the store. After this they would get the same error, which is the phone just reading "Dialing..." after attempting to make a call. The Verizon associate declared the phone "DOA" and issued me another Galaxy S5 (referred to as PHONE 3).
    PHONE 3 worked well, with phone text and data featured intact from when I received it on the after noon of the 31st until approximately 2:30PM on June 1st. I contacted Verizon Tech Support via Gmail phone to attempt the correct the problem. They reset the connection, had me do a battery pull, had me close the "phone" application, and erase the data and catche, then restart the phone. All of which had no effect. My phone is still able to receive texts and use data (even with wifi off) it simply cannot make or take phone calls. all it says is "dialing..." when I attempt to make a call. When other phones call my device it rings once on their end and directs them to voicemail, PHONE 3 does not ring on my end.
    I have made sure my old phone is completely powered down.

  • I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my inf

    I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my info was gone and only "TRIAL VERSIONS" of CC apps were available. I paid for this software. I need to be able to download it again.

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

  • My Ipad stop working and is just showing the apple logo and right after that the ITunes logo , I connected it to my PC but it ask me to restore it. Is there any trick to do not loose all my pictures if I restore it?

    My Ipad stop working and is just showing the apple logo and right after that the ITunes logo , I connected it to my PC but it ask me to restore it. Is there any trick to do not loose all my pictures if I restore it?

    Once the Device is in Recovery Mode... it is too late to save anything...
    To minimise loss... after the successful Recovery... Restore from the most recent Backup...
    See Restore from Backup here
    http://support.apple.com/kb/ht1766

  • HT1766 When in Itunes with my iphone connected to my computer I click on my iphone icon and itunes stops working and I have to close itunes, every thing is uptodate?

    Hi When I am in Itunes on my Windows 7 computer with my ipone connected (5s latest) it syncs OK I then click on the iphone icon and itunes stops working and I have to close down? all software is latest version? can any one help?

    Hello Dowad,
    Thank you for the details of the issue you are experiencing when connecting your iPhone to your computer.  I found an article with steps you can take if iTunes stops working when you connect your iPhone:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/TS3219
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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