HT1212 My iPod is disabled and I am unable to get itunes to accept the device

I have tried to use the trouble shooting from the Apple website about restoring my iPod.  After following the online instructions iTunes just reiterated that a passcode was needed.  My iPod will not allow me to open this as the pass code was attempted too many times. Any other ideas? Maybe I need to bring it to an Apple store for recovery.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

  • HT1212 my ipod is disabled and i'm trying to get it to come on. im using a new computer to restore it, how do i disable it

    how to undisable a ipod touch using a different computer

    All Content will be Erased.
    sfoster22 wrote:
    how to undisable a ipod touch using a different computer
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...

  • HT1212 My iPad is disabled and I am unable to get help

    I had originally forgot password on iPad after many tries system locked me out now it's giving a message disabled

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • My ipods disabled and it needs to connect to itunes. During the restore a window pops up and says i need to type the password into my ipod but i can't. what do i do?

    My ipods disabled and it needs to connect to itunes. During the restore a window pops up and says i need to type the password into my ipod but i can't. what do i do?

    Then try DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT201210 my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this

    my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?

    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • TS2634 Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...

    Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...how can I do it?

    Place the iPod in Recovery mode and then restore.

  • My IPOD is disabled and I am unable to open

    My IPOD is disabled and I am unable to open

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I

    got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I

    iOS: Unable to update or restore

  • My ipod is disabled and told me to connect to itunes now what do i do?

    my ipod is disable and told me to connect to itunes now what do i do?

    Do as the manual says to do and restore the ipod.
    If you are unable to restore, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article.

  • I got a new ipad2 for Christmas and I am unable to get it to accept my password for my wifi. I am using the same password that I have always used for all of my other devices. Can somebody help me????

    I got a new ipad2 for Christmas and I am unable to get it to accept my password for my wifi. I am using the same password that I have always used for all of my other devices. Can somebody help me????

    Hi there
    I had the same trouble today, I kept entering the sky password but would not accept, my iMac and iPod work ok but just could not get my iPod to work. But I found the fault, the password is case sensitive and mine on sky is in caps, the up arrows on the keypad put the caps on,but after each letter you must put the caps back or it wil revert to lower case, I hope this may help you

  • I've upgraded the software on my iPad "The New iPad" as they call it to iOS 6 and I'm unable to get spoken directions on the turn by turn navigation. Does anybody know if this feature is available for the iPad? It's Siri compatible

    I've upgraded the software on my iPad "The New iPad" as they call it to iOS 6 and I'm unable to get spoken directions on the turn by turn navigation. Does anybody know if this feature is available for the iPad? It's Siri compatible
    Also I'm in Australia

    Yes, turn by turn directions is available on the new ipad. I've tried it and it does work.
    What problem are you having?

  • HT1212 My ipod is disabled and is connected to my computer but will not connect with itunes

    My ipod has been disabled and will not connect to Itunes

    Are you still holding the home button when you plug it in or do you let go?
    You want to make sure that you turn it off, hold the home button and plug it into the computer BUT do not let go of the home button. Keep holding the home button until you get the itunes symbol and the cable on the iPod.

  • HT1212 My ipod is disabled and the message requests to try again in 223004 minutes.  I think it might have something to do with the date being set wrong before it went into disabled mode.  Can you assist in enabling.

    My ipod is disabled and the message requests to try again in 223004 minutes.  I think it might have something to do with the date being set wrong before it went into disabled mode.  Can you assist in enabling.

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • HT1212 my ipod touch disabled and my p.c not working what do i do

    my ipod touch disabled and my p.c not working what do i do

    Thgen the iPod needs a wifi connection to the internet and yo need another iPod, iPhone or iPad with the FindMyiPhone app. you can also yse any computer too
    Only if:
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    Via USB with any computer with iTunes and an internet connection
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1212 My ipod is disabled and i cant get it unabled

    My Ipod is disabled and i cant get it unabled can someone help me plz!!!!!!!!!!!!

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

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