HT1212 My iPod is disabled because of invalid pin entry, I know the pin and when I connect it to itunes it tells me to enter the pin, but on the iPod there is no option to do so. It just says disabled.
The iPod displays a "iPod is disabled connect to iTunes" When I connect to iTunes, iTunes tells me to enter the pin on the ipod. No option is ever displayed to enter my pin. What do I do.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Similar Messages
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Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..
iOS: Forgot passcode or device disabled - Apple Support
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my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...how can I do it?
Place the iPod in Recovery mode and then restore.
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i have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do , would like to get it working with out losing everything on it if i can but if not i can redo it
Do as the manual says to do and restore the ipod.
If you are unable:
iOS: Unable to update or restore -
my ipod keeps on saying ipod is dissabled connect to itunes and whin i connect it to itunes it says i have to inter a passcode on the ipod to connect to itunes what do i do??
hi, may i know how to restore and put it on recovery mode??
as I faced the same problem as you now...
Thanks -
My ipod shows the apple logog no matter what and when i connect it to my computer it doesnt work
Try this http://support.apple.com/kb/TS1538, and if necessary, uninstall and reinstall iTunes. It contains the drivers for the iPhone. If it is necessary to uninstall and reinstall, use this support document and follow the directions closely. http://support.apple.com/kb/HT1923
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Where in god’s name is the homesharing button, I see a little cloud that you cannot click on and tells you what account you have but that's it. There's an option for turning on and off homesharing, but no button to access the actual library of the other PC. On either PCs. Both are logged in and both are registered for homesharing. however because apple keeps updating and moving things around for no reason there appears to be no way of accessing the homsharing button in the latest version of itunes. the website refers to " Once set up, all the libraries from your computers you've enabled Home Sharing on will show up in the SHARED area of iTunes:" well I have searched all over in the recent itunes versions and there is no "shared area" to be found.
Please find the attachment of a screen cap of my itunes.
If anyone can help by telling me where it has been moved to or if it even still exists that would be much appreciated.Welcome to the Apple Community.
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anyone wanna help?
this is the error that comes when i connect the ipod to itunes, http://prntscr.com/dexf0
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My ipo will not let me download apps or sync them either.
There are a million ppl having this problem right now and it seems like Apple is ignoring it. It's been real bad since May, even worse that last week or so. Basically all we can do is sit and wait to see what excuse or help, if any, will be given. I've used a Walmart pre-paid card and I'm sorry, but who really incorrectly types a 3 digit number a million times?! Also my account is saying I owe iTunes $40 for in-app purchases. Bull!! My card sends me a balance twice a day via text and because of this, I know what, where, and how my money is being spent. Also it's pre-paid, how can you have an over draft?!?! Here's a real kicker though...my card balance is in the positive!!! Hmmm, obviously not a fault on my part, the part of my card, nor my iPod. It's all in the system!!!
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When I plugged my iPod into my macbook, a window for an iPod Touch software update popped up, so I clicked update, then it said that my iPod was over capacity or something similar to that, so basically I didn't have enough room for the update, which I thought was fine. So then once I unplugged my iPod, I was unable to use it. The screen was telling me to connect to iTunes (how it does when you first purchase an iPod, and turn it on for the first time.) So, I then connected it to iTunes and it told me I had to restore my iPod, it gave me no option other than to click "restore" But I don't want to lose everything that's on my iPod...but now I can't use it because the screen is still telling me to connect to itunes. How do I get out of restoring it?
If you have a graphic of iTunes and a cable displayed on your iDevice then it is in Recovery mode.
Check this to try an "exit"
http://osxdaily.com/2011/01/08/iphone-recovery-mode/ -
So i have an ipod classic 160 gb i have it already 2 years.
When i look at my ipod it says there is 7 gb free but there is nothing on it!
I have already restore it but when i have to choose my language it blocks.
Also when i format it true windows, it doesn't help.
When i connect my ipod to my computer my itunes can't find my ipod and my itunes freezes even windows can not find my ipod, only when i hold my middle button and menu button then i can format it. but it says synchronizing on the screen but i don't see annything on itunes happening.
hopefully you can help me!uThanks Yes, I just found it ( at http://osxdaily.com/2010/11/24/fix-for-no-content-on-iphone-ipod-after-ios-4-2-1 -update/ ) right before I saw your suggestion to look for that fix. But thanks. And yes, it did work. Weird bug, but simple fix, thanks be.
--B-bob -
I have been using the iPhone as my iPod . I left it at home with my little brother and he disabled it to the point where it says connect to iTunes . Every time I connect it to iTunes , it says my iPhone does not trust this computer and I updated it to ios7 . Somebody please help me
Put the device in DFU mode (google it) and restore.
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I restore it, but when it's restored the same message comes up. Also, since I've done this, my Ipod restarts itself everytime I disconnect. HELP!!!
by reset option do you mean the DFU restore? worked for me, have you tried that?
if not - hold the lock and home button until the power down bar comes up. then hold the lock button for ten seconds - next continue to hold the lock button and press the home button for ten seconds - next release the lock button and hold the home button for 10 seconds. this should be done with the phone tethered. If done right and your itunes is configured as such, the phone will reload the drivers and start up itunes, and then prompt for a restore/update. -
Ok so my phone is disabled and i can not connect my phone to itunes a get an error message. what can i do.
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
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