HT1212 my ipod is disabled for years, i plugged it into itunes and it says it cant do anything because the ipod is locked. Please help me!!!

hello, my ipod got disabled for years. Right now its disabled for 22,817,472. I asked around and people said to just restore it on itunes. But when i plug it in it says that it cant connect it the ipod because its locked with a passcode. Someone please please help me!!!!

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

Similar Messages

  • HT201442 My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!

    My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!

    Hi saraali,
    Follow the instructions in the support article link below that best apply to your situation:
    http://support.apple.com/kb/HT1212
    Cheers,
    GB

  • TS4002 icloud is working with my MacPro and iphone 5 but when I try to use icloud on my ipod it asks that I agree to the terms and conditions....and then says that it cannot connect to the server?? Please help

    I am having difficulty with icloud on my ipod. It is working well with my MacPro and Iphone 5 but when it asks me to agree to terms and conditions , message is that it cannot connect to server.

    Welcome to the Apple community Linda.
    Have you tried deleting the account! restarting the device and trying again.

  • My ipod has entered recovery mode, when i plug it into itunes it asks me to enter my password on the ipod but i can't as it is in recovery mode and won't let me on anyhting else

    how do i get it out of recovery mode or be able to type my password in

    And what does the error message say?
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  • I have a iPod classic 2gb. I haven't used in years and I charged it for 3 hours and it won't turn on and I tried resetting and nothing. I plugged it into iTunes and iTunes doesn't even recognize it. I just have a black screen. PLEASE HELP!!!

    I have a iPod classic 2gb. I haven't used in years and I charged it for 3 hours and it won't turn on and I tried resetting and nothing. I plugged it into iTunes and iTunes doesn't even recognize it. I just have a black screen. PLEASE HELP!!!

    I'm sorry it's a nano 2gb silver

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    I connected my iphone 4s that I unlocked for t-mobile. I plugged it into itunes, and it asked me to update to ios6. I accepted the download and update button. It told me it needed 8 hours. I closed my laptop, not shut down. I re-opened the laptop a few hours later, and it wants restoring?? Whats going on?! i want my iphone back! PLEASE HELP. I'M LOST!!! (I synced my iphone to my computer if that helps at all).

    Yes, and, I try to restore. I have the T-Mobile sim card in it just to clarify. It will not let me get passed that, it does not accept the t-mobile sim card. i tried restoring it using wifi, cellular, and i cant get i tunes. I am scared that if i take the tmobile sim card out and put the at&t one in just to complete the restoration process that the iphone will lock again and not read the tmobile sim card, then all my hard work has gone for nothing. ( this whole process was caused by me trying wanting to empty my pictures onto my computer because i did not have any storage space left). <--- that may not be as important, but i included it just because.

  • HT1848 my ipod will not update.  I have plugged it into itunes and authorizing the computer but, it still says that all of the purchased product has not been transfered.

    my ipod will not update.  I have plugged it into itunes and authorizing the computer but, it still says that all of the purchased product has not been transfered.  It keeps telling me to authorize the computer which I have done.  The purchased items were purchased using an $10 gift card, would that have anything to do with it?
    Thanks,

    We won't know until you try the procedure.   The reset will not affect the content of the iPod.
    Stedman

  • I shop for for apps on my ipod touch and when i plug my ipod into itunes and it says erase and sync what does that mean?

    hello all,
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    well to cut the story short everytime i want to shop on itunes it comes up with this note that says "your ipod is synced with a different pc etc" then it comes up with erase and sync? so my question is what does syn mean? because im worried if i choose ok it would get rid of all my apps
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    - It means what it says.  Your iPod is synced with a different iTunes library.  To transfer purchases to this computer:
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    - If you want to make this computer your syncing computer see ths previous discussion:
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  • My ipod touch 2nd gen has 2.2 and everything you try and do download says it has to have 4.2.1 but when i try to put that on it it says it cant be played on the ipod how do i update the IOS

    my ipod touch 2nd gen has 2.2 IOS on it it wont let me do anything everything i try says it needs 4.2.1 to download i have tried putting 4.2.1 on it and it says it can not play on this ipod how do i get the IOS updated to something that allows me to download

    Are you  sure you have a 2G iPod? A 2G can go to IOS 4.2.1 via:
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  • TS2446 I have tried all of these steps and still says "Your Apple ID has been disabled" thats all it says everywhere. I have also tried reentering all my credit card info into iTunes and it says its invalid so I tried entering a different credit card; Sam

    I am having issues with my Apple ID and iTunes. I can log into the Apple ID with no issues on the Apple website and on my iPhone and computer but as soon as I try and do an update to my 51 Apps that need to be updated it says "Apple ID as been disabled" and I have contacted iTunes and they said that my credit card was hacked so they shut it off. So I tried to enter a different credit card in iTunes and it says invalid. But it is not its a brand new card and I have used it multiple times and there is more then enough room on that card. I am upset because this has been going on for over 6 months now and if i make a new iTunes account all my stuff will be lost.
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    What did itunes support tell you?
    If you did everything it says then you contacted them.
    From the article you linked:
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  • My ipod says i have no music on it, but when i plug it into itunes, and look under music on my ipod, its all there. NEED HELP ASAP!!!!! all the music came from a computer which i no longer have, so my ipod is the only place where that music is.

    This morning, i downloaded about 16 songs to put on my ipod, and i manually dragged them over to my ipod to sync that way (like i always do because the music on my ipod came from a different computer which I no longer have) and on my way to work, i realized my ipod says "no content" under Music. However, when I plug my ipod into itunes and click on the music tab under my ipod name, all of my music is there. What happened and how do i get that music back on my ipod? I need help asap.

    You had a glitch and the music files got corrupted. I know of no way to uncorrupt them.
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    http://dl.i-funbox.com/
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    You can redownload most iTunes purchases by:                         
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  • My ipad is disabled and i plugged it into itunes and its not working, may i have some assistance?

    May I please have some help? My iPad is disabled, I tried to plug it in but a pop keeps coming on saying: Your iPad cannot connect to iTunes because it is locked with a password. The thing is, I actually already knew it was locked with a passcode cause I cant even get in! I called earlier, got it working, but it disconnected for some reason. What should I do?

    You will probably need to restore using Recovery Mode. You can read about it here.
    http://support.apple.com/kb/ht4097
    Read the article before you try this.
    Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    Use iTunes to restore iPad.

  • Why is my iPod named something, but when I plug it into my computer, it says it is a different name?

    I have my iPod Touch named "Holden" and when I plug it into my computer, a screen pops up saying "Blake Jones's iPod".
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    A few days ago, I did plug my friends iPod (named "Blake Jones's iPod) into my computer. How do I make it to say "Holden's iPod" on the screen that pops up right after I plug it in?

    Start here:
    iOS: Device not recognized in iTunes for Windows
    If it is the "new" 16 GB 4G iPod you need iTunes version 10.7 on the computer.

  • My ipod doesn't show when i plug it into itunes

    I just bought the new ipod nano and it was working fine when I got it. I tried plugging it in to charge it but it didn't show in my itunes or in my computer. I've done everything the website has told me to from reinstalling itunes to resetting my ipod. Nothing has worked. Any suggestions???

    I noticed the same thing this weekend. I received an iPod nano for my birthday (August 25th), I've added songs, removed songs, etc for almost a month. However this weekend (right after updating to iTunes 7.4.2.4, my computer can no longer see my iPod, and iTunes doesn't see it either. When I perform a diagnostic, I get the "No IEEE 1394 Host Controller found". All my USB ports are working, and my computer's recognizing all my other USB devices.
    Electrical power is obviously getting to my iPod through the USB port because it not only shows that it's charging, but the iPod's screen lights up whenever it's connected or disconnected. The computer just doesn't acknowledge it's presence (nor does iTunes). Another odd thing is that iPod will continue to play music as it's connected. Before (when things were working) it would stop playing music and display the "Do Not Disconnect" screen.
    I saw a thread somewhere that suggested editing registries, but I'm going to hold off on that. I'm not as skilled in that area and I don't want to break anything.
    I wonder if this has anything to do with the recent iTunes update? Everything was working fine until I upgraded to iTunes 7.4.2.4.
    Here are the details of my iPod diagnostic:
    +Microsoft Windows XP Professional Service Pack 2 (Build 2600)+
    +Dell Inc. Dell DXP051+
    +iTunes 7.4.2.4+
    +iPodService 7.4.2.4 is currently running.+
    +iTunesHelper 7.4.2.4 is currently running.+
    +Current user is an administrator.+
    +The current local date and time is 2007-09-23 20:58:51.+
    +Connected Storage Devices:+
    +Disk drive, WDC WD3200KS-75PFB0, Bus Type ATA, Bus Address [0,0]+
    +Disk drive, Generic STORAGE DEVICE USB Device, Bus Type USB+
    +Disk drive, TEAC USB HS-CF Card USB Device, Bus Type USB+
    +Disk drive, TEAC USB HS-MS Card USB Device, Bus Type USB+
    +Disk drive, TEAC USB HS-SD Card USB Device, Bus Type USB+
    +Disk drive, TEAC USB HS-xD/SM USB Device, Bus Type USB+
    +Universal Serial Bus Controllers:+
    +Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.+
    +Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.+
    +Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.+
    +Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.+
    +Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.+
    +No IEEE 1394 Host Controller found.+
    +The iPod Service Logging Information:+
    +[SERVICE: 0xEC,17:56:27 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Sun Sep 23 17:56:27 2007)+
    +[SERVICE: 0xEC,17:56:27 INFO] ##### iPodService starting as a service, version: 7.4.2.4+
    +[SERVICE: 0x160,17:56:28 INFO] Timed out... Starting device manager!+
    +[SERVICE: 0x1C4,17:56:28 ERROR] Failed registration for session switching!+
    +[SERVICE: 0x1C4,17:56:28 INFO] Listener Window created+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:00:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x168,18:02:52 INFO] Adding iTunesHelper to session 0+
    +[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:04:30 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:51:47 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:59:25 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:59:25 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:59:29 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:59:30 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,18:59:30 INFO] [DevNodesChanged]+
    +[SERVICE: 0xC78,18:59:45 INFO] Adding iTunesHelper to session 0+
    +[SERVICE: 0x1C4,19:34:32 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,20:51:12 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,20:51:15 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,20:51:49 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,20:51:50 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,20:51:50 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,20:52:21 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,20:52:23 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1C4,20:52:23 INFO] [DevNodesChanged]+
    +[SERVICE: 0x1020,20:53:14 INFO] Adding iTunesHelper to session 0+
    +The iPod updater logging file cannot be found.+---------
    - Jim
    Message was edited by: mrpodar
    Message was edited by: mrpodar

  • Got a new ipod touch and the sound is poor and crackling have tried resetting but its still the same !! please help

    Hi have got a new ipod touch and the sound is terrible either with or without speakers!! The sound is crackling and intermitant very annoying! Have reset the ipod and its still the same. Would appreciate any help.

    If the music plays fine in iTuneds on the comouter try:
    - Unsyncing all the music and then resyncing the music
    - Restoring from backup
    - Restoring to factoru defaults/new iPOd.
    For restoring see:
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    Do other sounds sound OK?

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