HT1212 my ipod is disabled... the password is NOT working... what do I do?

My ipod is disabled... the password is NOT working... what do I do?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • HT201365 I downloaded the IOS 7 for my iPhone yesterday, asked for a password which I put in , now the password will not work, and I have disabled my phone . HELP

    I downloaded the IOS7 on my iphone yesterday. Asked for a password, put it in. Now the password does not work and my phone is now disabled. What can I do?

    Hi there Martha250,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • My ipad mini is disabled and password is not working

    Ipad mini disabled and password is not working. Unable to get serial because can't unlock ipad. Have not previously synced with a computer.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • ICloud password works on everything but erasing all data. I got a new iPhone and need to wipe this one but am not sure how else to do this since the password is not working. Any suggestions?

    iCloud password works on everything but erasing all data. I got a new iPhone and need to wipe this one but am not sure how else to do this since the password is not working. Any suggestions?

    Firefox also makes regular backups of your bookmarks in a folder named bookmarkbackups in your personal settings folder. You can restore the backup to your new Firefox, but unlike importing the HTML-format file, it is a complete drop-in replacement, so if you have saved new bookmarks you do not want to lose, the export/import method may work better for you.
    By default, Windows hides your personal settings folder so the easiest way to access it is from inside Firefox. You can use either:
    * "3-bar" menu button > "?" button > Troubleshooting Information
    * (menu bar) Help > Troubleshooting Information
    * type or paste about:support in the address bar and press Enter
    In the first table on the page, click the "Show Folder" button. This will launch a window showing your Firefox settings files.
    You might want to back up this whole folder if you have other data you want to preserve from your XP computer.
    Either way, you should find the bookmarkbackups folder here and when you click into it, find maybe 10 files with dates in their names.
    The procedure to restore the file once you have it on removable media or some other convenient place is described in this article: [[Restore bookmarks from backup or move them to another computer]].
    Regarding the other files and what you might find of use: [[Recovering important data from an old profile]].

  • HT4946 I backed up and encrypted with password but on restore the password does not work. Advice

    I backed up and encrypted with password but on restore the password does not work. Advice

    After a HD failure on my 2009 iMac,, fittgyed new oner, installedf os (tiger), from original disk, restored all documents etc. changed password with disk utility. over 48 hrs re3setting permissions so switched off. all seemed ok. downloaded combined os updates. Now my password does not work. tried rersetting, no go. Terminal does not have rest password on.
    Any suggestions please

  • My ipod on my iphone 3gs is not working, what do i do?

    please help.. my ipod on my iphone 3gs is not working, what do i do?

    thank you for your answer. its just that when i press the music icon its just shows a blank white page=
    then close again. its like its crashing whenever i tried to open it. tried=
    to restart. it still did the same problem. i'm trying to restore it now. h=
    opefully it'll work. what else can i do if that doesn't work?

  • I need to verify my apple ID sent to me by e-mail however the link does not work.What can I do?

    hi!
    I need to verify my apple ID sent to me by e-mail however the link does not work.What can I do?

    Hi,
    See this Link on Apple ID:
    http://support.apple.com/kb/HE37
    Go to the Very Last Section "How do I verify my Apple ID by email?
    Cheers,

  • My screen just went blank and is still on but the screen is not working what shall i do?

    my screen just went blank and is still on but the screen is not working what shall i do?

    Have you tried turning off the phone and then turning it on again?

  • I replaced the screen of my ipod touch 4 gen the screen is working but the touch is not working what do you think that i break please help

    i just replaced the screen of my ipod touch 4 gen and is working but the touch is not working i took it to a placed call you break it i fix it they told that is was a part that they cant change is a board or something like please help me cant i found that part or is another part like the ribbon cable ?

    Apple really does not repair your iPod except for battery replacments.They exchange your iPod for a refurbished on of the same model. For a 4G, the price is $99, $149, or $199 depending upon the capacity.
    Apple - Support - iPod - Repair pricing
    A third-party place like the following may be less expensive. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Regarding why, we are only users in this forum.  You are not addressing Apple here.

  • What do i do if my iPhone 5c is not allowing me to connect it to iTunes becuse the password is not working

    I recently got my iPhone 5c repaired and when I recieved the phone back the password wouldn't go through. So I kept trying until the phone notified me that I had to connect it to iTunes. When connected to iTunes I got pop ups that explained how the phone couldn't be connected to iTunes until it was unlocked. I have no idea what to do because every video I watched on how to restart the phone was not useful to me because my home button is not working. I am supposed to take the phone backk to the repairer on Friday but i will need to use it before then. Any ideas please help me.

    The next iOS update won't change this.
    Are you able to transfer anything else from your iTunes library and computer via the iTunes sync process such as a movie, TV show, podcast, audio or print book, apps, and photos from your computer?
    What is selected under the Music tab for your iPhone sync preferences with iTunes.

  • Just started my new Macbook Pro, from Time Machine backup and the password is not working

    Just got home with my new mackbook pro, and going through the startup process I booted from a time machine back up of my 2007 macbook. When I got to the login part of the process, after the new macbook was registered and ready to go, and now my password is not recognized.

    Sorry about that.
    I just got done posting back and forth with someone with a similar problem (not exact).
    Turn the power off by holding down the power button, that is if just one push does not turn it off.
    Then turn it back on and hold down the Option key. That will give you a startup screen where you can select which partition on the drive to boot into. Select the Recovery partition. From there you can use Disk Utility to wipe the Macintosh partition of the drive and then do a reinstall of the OS from the Apple website.
    You need a internet connection to do this and depending on your internet speed it can take a few hours to complete. If you have a fairly fast internet connection it may still take 1-2 hours to download the 3.5+GB file to do the reinstall.
    Before you go through all this try turning the system off and back on a few time to see if Lion can recover on it's own. I doubt it but it's worth a shot.
    Again sorry for the condescending tone.
    Happy New Year.

  • Have Net gear router WNR2000v2. Apple laptop will connect to wi-fi but iPad2 will not. Typing in the password does not work.

    Have Net Gear router WNR2000v2. Apple laptop will connect to wi-fi, but iPad2 will not.iPad will not accept the password for the router.

    I would Reboot the router/iPad/Laptop
    change the Router/Network Password to all lower case & make sure your encryption is the same on all Apple units..Also make sure your router setup allows more/addition users..
    Hope this helps//

  • How do you get out of guided access if the password does not work

    HOw do i access my phone, if the guided access is on but i dont remember the password?

    Hey BeastStitch,
    You can end a Guided Access session by triple clicking the home button on your iPhone. See this article for reference -
    iOS: About Guided Access - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • The app is not working, what should I do?

    I bought the app 2 years ago, I use it recently and the audio function does not work, I check the microphone on the setting is on. I sent email to the app creator but there is no reply. I search the app in the App Store but it is not available anymore.  What shall I do?

    Contact the developer's tech support for help.

  • The fan is not working. what should i do ?

    The fan in my laptop is not working and I get a message regarding that when I start the laptop. What should I do ?

    It depends on if you are under warranty. If so, it just has to be sent in. If you are out of warranty it depends on if you feel comfortable taking a screwdriver to a laptop. However it gets done, by HP, a shop or you the fan has to be replaced. It would help to know the model fo the laptop so we can advise how hard it is going to be. The part is cheap, the labor probably not so much.

Maybe you are looking for

  • II downloaded a movie to my computer from i tunes, how do I get it to my ipod touch?

    I downloaded a movie from itunes to my computer, how do I get it to my ipodtouch?

  • SNAPSHOT : clause IN not working for more than 1 entry

    Greetings, I'm trying to use snapshots templates to confine a snapshot to a particular set of data. My 'where' clause of my snapshot is something like this: (...) where attribute IN (:VALUES) -When I define my template variable VALUES as "'value1'",

  • Returns order to Vendor with delivery

    Hi, I am doing returns order to vendor with delivery. Shipping data has been determined during return order creation, but delivery is not getting created. Please guide me through this....

  • 720 x 480 preset for FCP?

    What preset do I use to work on a movie captured at 720 x 480? When I import into FCP with DV NTSC preset, the aspect ratio is wrong. The movie appears squished into 4:3 format. The movie is for computer display, not TV. I captured the movie from a G

  • File Explorer for S60

    Hi, Cannot anyone recommend a good freeware file explorer for the N95? I've tried downloading SExplorer, FileExplorer and ActiveFile, but all of them have expired certificates so they won't install. Cheers.