HT1212 My ipod touch is currently disabled.

It has been lost for almost a year, and we have no idea what the passcode is for it. It is not currently synced with my computer. How can I reset this ipod?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

HT1212 my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present"

My fourth generation ipod touch is currently disabled. How do I reset it?

My fourth generation ipod touch is disabled from too many failed password attempts. How can I get back into the itouch, or reset it? Also, when I connect the itouch to itunes, I am not able to sync anything.

Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
iOS: Wrong passcode results in red disabled screen

HT1212 my daughter's ipod touch has been disabled because she forgot the password. It also says it cannot connect to itunes because it's been disabled. How do i just erase the ipod totally so we can use it again?

My daughter's ipod touch has been disabled because she forgot her password. It also will not connect to itunes because it's been disabled. How can I just erase or reset the ipod so she can use it? We don't mind if the info. on the ipod is lost.

Hi Guys,
I havent touched my Iphone 4s in ages (about a month). I came back to it the other day. I forgot the password, so naturally it disabled it and is telling me to connect to iTunes. In the meantime, i had got a new computer and didnt back up the itunes files (because im an idiot). So now when i connect it to iTunes it tells me to verify it on the phone, but i cant get in there because it is disabled. PLEASE SOMEONE HELP!!! I HAVE NO IDEA ON HOW TO FIX IT!! I've tried to restore it, I've tried to jailbreak it. NOTHING works!! PLEASE HELP!!!

HT1212 My sons iPod touch has been disabled for a week after he forgot his password. It is not synced to iTunes and we do not know how to restore it, HELP!

My son has forgotten his password and his iPod touch has been disabled for a week. It is not synced to iTunes , how do we restore it, Help!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1212 i was recovering my ipod touch(i recently disabled it) and it told me an unknown error occured. no w my ipod has the apple sign with a loading bar on it. what should i do? is it recovering?

i was recovering my ipod touch (i recently disabled it) and it told me an unknown error occured. Now my ipod has the apple sig with a loading bar on it. What should i do? Is it recovering?

What was the complete wording of the error message? Usually an error number is also given,

My iPod touch is permanently disabled and it says to connect my iPod to my iTunes yet when I do that, it tells me to type in pass code even though it's still disabled. i cant go to DFU mode cause my home button is broken PLEASE HELP ME GOD I MISS MY IPOD

My iPod touch is permanently disabled and it says to connect my iPod to my iTunes yet when I do that, it tells me to type in pass code even though it's still disabled. i cant go to DFU mode cause my home button is broken PLEASE HELP ME GOD I MISS MY IPOD TOUCH PLEASE :'((

i cant do that sir ,my ipod touch 4g keeps rebooting and rebooting all over again until the battery is empty HELP GUYS PLEASE

My ipod touch is currently running ios 4.2.1 I would like to run ios 5 or 6. When I try to update it on itunes, it tells me my software is up to date. Is there another way to upgrade the IOS?

My ipod touch is currently running ios 4.2.1 I would like to run ios 5 or 6. When I try to update it on itunes, it tells me my software is up to date. Is there another way to upgrade the IOS? Do I have to go to Settings>General>reset>Erase all content and settings before I can get the newer ios? If this is the case, how can I ensure all my content is backed up prior to erasing it all. Is there anyway to check to ensure the backup is complete and comprehensive? THanks!

A second generation iPod touch can't be updated past 4.2.1.
(88824)

My iPod touch is permanently disabled and it says to connect my iPod to my iTunes yet when I do that, it tells me to type in pass code even though it's still disabled. PLEASE HELP ME

My iPod touch is permanently disabled and it says to connect my iPod to my iTunes yet when I do that, it tells me to type in pass code even though it's still disabled. PLEASE HELP ME

I have the same problem with mine... but im trying to find a way to fix it without restoring it...
but one fix is to shut it down completely ... then press and hold BOTH the power button and the home button .. hold both of those 4 ten seconds .. then release the power button but still hold down the home button .. and then it'll show something that says "connect to itunes" once u get it connected to itunes , click the restore button ... BEWARE THIS WILL WIPE OUT EVERYTHING ON YOUR IPOD!!! IT WILL RESTORE IT BACK TO FACTORY SETTINGS , AS IF U JUST BOUGHT IT !!!!! then it should work fine again .. but u will lose all data on there besides the things you have synced with itunes already..
Thats y im iffy with doing this , im trying to find a fix where i wont have 2 restore it but i dont think there is 1 :'(
good luck tho
~sam

I have an ipod touch that is disabled and I get the message to connect to itunes yet when I connect to itunes it says device protected by password and I can't access it under devices to reset it. What can I do?

I have an ipod touch that is disabled and I get message to connect to itunes. When I connect to itunes, the response is unable to connect due to device password protected. It does not appear under devices so I can't get in to reset it. What can I do?

polaricee1319 wrote:
I have an IPod Touch that is disabled. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have it resolved... have a look at this link...
http://support.apple.com/kb/ht1766

OMG MY IPOD TOUCH 2G IS DISABLED I DONT KNOW WHAT TO DO. SHOULD I CALL APPLE SUPPORT SO THEY CAN DO SOMTHING BECAUSE I DONT HAVE INTERNET ACESS TO DOWNLOAD ITUNES. PLEASE HELP

My iPod touch 2g is disabled and I don't have internet acess to download itunes. Iit wanted to know if I can call apple support to fix it. Can anyone tell me what to do??

You will have to put it in recovery mode on a computer with itunes.
There is no other way at all.

My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?

My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?

put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414
You'll probably lose all your data

My ipod touch says its disabled, and i tried restoring it but it doesnt work what can i do?

my ipod touch says its disabled, and i tried restoring it but it doesnt work what can i do?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

I have an IPod Touch that is disabled. I can't connect it to ITunes becaus e the computer I synced it with cannot be used. How do I sync it to the computer I have right now?

I have an IPod Touch that is disabled. I can't connect it to ITunes because the computer I synced it with cannot be used. How do I sync it to the computer I have right now without using the old one?

polaricee1319 wrote:
I have an IPod Touch that is disabled. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have it resolved... have a look at this link...
http://support.apple.com/kb/ht1766

I was gave an Apple iPod Touch that was disabled and I called the Apple Store and they emailed me what to do and I plugged my iPod up to the PC and now it's saying that the iPod is unable to be recognized and I don't know what to do now

I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?

Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

HT1212 My ipod touch is currently disabled.

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