HT1212 my iPod touch says disabled have tried twice to restore it but it wont work

My son's iPod touch is disabled.  I've tried to restore it twice but it won't work.  Any ideas?

Not knowing what your tried and what happened:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:                                                             
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:                         
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

  • I have tried to restore my ipod multiple times. i have tried all of the solutoins but it wont work. what do i do?

    how do i fix this??

    iTunes will only copy back iTunes purchased music. If you don't still have a copy of the music that you copied from CDs or bought from other stores anywhere (e.g. on another computer or on your backup of your library) then there are some third-party programs listed half-way this page which should be able to copy them back : Recover your iTunes library from your iPod or iOS device.

  • HT1212 My Ipod touch is disabled. It will not restore and it will not let me enter my passcode. I know the passcode but it will not allow me to enter the passcode.

    IPOD touch is disabled. Device will not allow me to enter a passcode or restore device through Itunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Can't update my IPod Touch because I have to enter in a passcode but it wont let me on my Ipod

    Okay so I turn on my IPod Touch today and their is a message saying I need to plug it into ITunes. I plug it in but ITunes says that I need to enter in a passcode to my IPod because it is locked. I can't do this because the screen is still up on my IPod saying I need to plug it into ITunes. So basicly I am unable to use my IPod Touch because of this. Someone please help if they have had the same problem because I have no idea how to fix this.

    You need to place your iPod in recovery mode and then restore the iPod via iTunes on your computer.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • TS2771 my ipod touch says disabled and to connect to itunes. but i tried that nothing happened

    my ipod touch says disabled and to connect to itunes. i tried that and nothing happened

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My Ipod touch says disabled connect to itunes I try and it says cannot connect it has a passcode that needs to be entered to connect but thats why I have to get into itunes because I can't get in my Ipod what do I do?

    My Ipod touch says disabled connect to itunes I try and it says cannot connect it has a passcode that needs to be entered to connect but thats why I have to get into itunes because I can't get in my Ipod what do I do?

    Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.

  • My daughters ipod touch says disabled. went on help, did the sync, cant find the asst that asks me to restore.

    my daughters ipod touch says disabled. went on help, did the sync, cant find the asst that asks me to restore.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • How do I get my computer to recognize my iPod touch? I have tried all the steps already.

    How do I get my computer to recognize my iPod touch? I have tried all the support steps online already.

    Did you do everthing here including removing and reinstalling all the the Apple software using the instruction within?
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Then try another computer to help determine if the problem is a compter or iPod problem.

  • My Ipod touch says i have to connect it to iTunes so i can restore it but it will not restore even after following the steps to fix the problem.

    My Ipod touch says i have to connect it to iTunes so i can restore it but it will not restore even after following the steps to fix the problem.

    After pressing restore and after l5 minutes or so It comes up with the error 1611 and I followed all the steps but it still won't work.

  • Hi everyone for  about 2 weeks now i cant seem to get any search results with the mobile myspace app on ipod touch 4g i have tried clearing cookies and cache ,resetting ipod uninstalling and reinstalling but nothing seems to work any ideas?

    hi everyone for  about 2 weeks now i cant seem to get any search results with the mobile myspace app on ipod touch 4g i have tried clearing cookies and cache ,resetting ipod uninstalling and reinstalling but nothing seems to work any ideas?

    - Have you tried going to the developer's support website/contacting the developer?
    - Try a reset. It surs many ills and nothng is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • Hi there i have ipod touch 2nd gen and i am tryna restore it but i get error 21 with orginal fireware and 1601 with custom fireware and when it connected to itunes and i try to boot it up by restoring it white screen with lines thorugh it

    hi there i ahve ipod touch 2nd gen and i am tryna restore it but get error 21 with orginal fireware and 1601 with custom firewarw and when connected it to itunes and i try to boot it by resotring it white screen with lines through it

    Those errors are covered here:
    http://support.apple.com/kb/TS3694

  • Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    If you followed these instructions and you were unable to enter recovery mode, I'm still leaning toward a hardware problem.  Also, since you have IOS-7, read this.  It might help.

  • Hello everyone, I have an iPhone 4 and it keeps turning on and then off continuously. I put it in recovery mode and i try restoring it but it wont work it just says error 21. If there is any way to fix i would like if you post it, thanks

    Hello everyone, I have an iPhone 4 and it keeps turning on and then off continuously. I put it in recovery mode and i try restoring it but it wont work it just says error 21. If there is any way to fix i would like if you post it, thanks

    If using windows...
    Temporarily disable your firewall and antivirus software and try again...
    http://support.apple.com/kb/TS1379
    See iTunes Connection Issues here...
    iTunes for Windows: Troubleshooting security software issues
    Etrane wrote:
    ... it just says error 21. ...
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers.

  • I just changed my iphone 4s and received another one as i was still under my one year warranty, and now when i play music via headphones there is a volume limit on it, i have tried to turn it off but it wont turn off someone please help

    i just changed my iphone 4s and received another one as i was still under my one year warranty, and now when i play music via headphones there is a volume limit on it, i have tried to turn it off but it wont turn off someone please help>>>

    Hi kingminjing,
    Have you checked your Control Panel to make sure you don't have the flashlight turned on?
    Swipe up from the bottom of the screen and make sure the flashlight icon (bottom left-hand corner) is not white. If it is, tap on it to turn it off.
    Cheers,
    GB

  • My ipod touch says disabled connect to itunes, help

    i have a passcode on my ipod touch 4th generation and it says disabled connect to itunes, but when i connect to itunes it come up to insert the passcode on the ipod before i can do anything with it through itunes. i tried turning it on and off but that didn't do anything and i held in on the hold button and the home button the same time to reset it or whatever that does cause i seen it on google, but that didn't do anything either. please help

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

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