HT1212 My little children Majd enter the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ??

My little children Majd entered the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ???

Hi,
Did you ever back up your phone on the computer?
Did you use photo stream at all?
May I suggest changing your passcode lock to a letters and numbers lock (if not all ready it will make your iphone more secure and a restore lock otion shouldent be needed). Then change your setting as well preventing restore after ten incorect passwords.
kc

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HT201363 After i wrote the wrong password for a few times my icloud account got disabled even after reseting my password.help

After i wrote the wrong password for a few times my icloud account got disabled even after reseting my password.help

Hi and Welcome to the Community!
Failure of the BBID credentials will never wipe a BB. What actually happened was you incorrectly entered your user-created device-lock password too many times, and it then proceeded with wiping the device, as per the requirements of the security level accepted when enabling that feature. There is no way to stop it.
Sorry.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I have created a narration for a video, and it plays it while in the editer tools, but after saving it to my desktop, that version has no narration. can you help? Please.,

I have created a narration for a video, and it plays it while in the editor tools, but after saving it to my desktop, that version has no narration , can you help...Please.

timester
What version of Premiere Elements and on what computer operating system is it running?
How did you save your Timeline content which included the narration clip produced with the project's Narration Tool?
Publish+Share/Computer/ and then what? And, what preset? And, for that preset, did you use the default settings of the preset
or did you customize the preset under its Advanced Button/Video Tab and Audio Tab?
What other audio was in the project - any on Audio 1 or Soundtrack? Did you get involved with Smart Mix at all?
Let us start here. We will be watching for your follow up.
Thank you.
ATR

Very important Photo of last visit with Grandpa before his passing and others gone can you help me please?

I accidentally cut photo's from an event instead of copy but I posted in a new event. I closed the new event and opened it back up. when I opened up the new event my photo's were all there. I copied the photo's from new event to put back into original old event. It wouldn't allow me to paste in the old event. SO I thought I must of not clicked copy like I thought so I went back to copy and my new event and all the photos disappeared. There is no backup found on itunes, no recovery software has recovered it. We've looked in the show package contents area of the iphoto in Finder. The event or pictures are no where to be found. These pictures were taken from my iphone and I imported them to iphoto a while back. I have not backed up the pictures becuase I don't know how. I've never had this issue and an event and photo's shouldn't just disappear like they never happened. There are 25 photos total but about 5 of them are most important to me. I've tried running a backup recovery of my phone with software and on the computer and only thing they find is photo's I already know where they are. If you have any suggestions help info please let me know. Thanks

I just performed the rebuild. It put a bunch of empty folders into my library that I had deleted in the past. But no where is the one folder that I had made yesterday with my 25 photos. I checked the orginial folder that I took them from and not there. It's odd that it's like they never exisited. So broken hearted. The last photo I had with my husband and I in it with his grandpa before he died is gone. Unless there is a way to get it off a back up on my phone somewhere. All of my photos' are backed up from my PC but nothing since owning this computer. cause this itunes icloud time machine stuff has me confused but will have to get the pictures printed and burned that I do have. That's what I was working on yesterday when this happened. Chose my first 25 I wanted to print and lost them and I"m afraid to touch the others now.

Yes hello I'm trying to fix my iPod touch 4th gen yeah it's apps has been crashing a lot lately and this keep and happening over and over again can you help me please and thanks

Yea my iPod has been crashing lately with use of apps and browser (safari)

1) For Apps...
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use...
2) For Safari:
Goto... Settings > Safari > Clear Cookies and Data.

HT1947 iTunes keeps on saying I'm entering the wrong passcode for Remote, which I'm certain I'm not

iTunes keeps on saying I'm entering the wrong passcode for Remote, which I'm certain I'm not. What can I do?

Enter the correct passcode.
If running a current version of iTunes and using the same Apple ID on the remote app and in iTunes, there is no need or prompt for a passcode.

In the previous version, the menu table in table options, there is an option that gives me the option: the Return key moves to next cell. I do not see this option in the new number. can you help me please?

in the previous version of Number, the menu table in table options, there is an option that gives me the option: the Return key moves to next cell. I do not see this option in the new number. can you help me please?

Hi silvano,
If you use a regular pattern when entering values, press enter (return) after entering the last value in a row. That will take you to the first Body Cell of the next row.
Start in Cell B2
1 Tab 2 Tab 3 Enter
4 Tab 5 Tab 6 Enter
7 Tab 8 Tab 9 Enter
Now you are ready to type into B5 .
Another way that some people find easier is to enter one column at a time
Start at B2
1 enter
4 enter
7 enter
etc.
Now start with C2.
Use whatever suits your work flow.
Regards,
Ian.

Hi.My problem is that i am looking forward the email address and also the address of shanghai and pudong apple retailers.Can you help me please?

Hi.My problem is that i am looking forward the email address and also the address of shanghai and pudong apple retailers.Can you help me please?

For the street addresses tap the link then enter China in the search field.
https://www.apple.com/retail/storelist/

HT1725 hello i just bought gem from dragon vale's game. and i bought it 2 times, because it said the download has been failed. can you help me please?

dear community,
hello i just bought gem from dragon vale's game. and i bought it 2 times, because it said the download has been failed. and it cost about $10. and i just want to buy $4.99
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You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

Blue, and Mr. Frisky...

My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.

I run an itune 10.4 and would like to back up my entire library to a DVD, because I do not have an external hard drive to back it up to (as the "help" topic is sugesting). Is it possible and if so, can someone help me please.

I run an itune 10.4 and would like to back up my entire library to a DVD, because I do not have an external hard drive to back it up to (as the "help" topic is suggesting). Is it possible?...and if so, can someone help me please.

This is no longer done via iTunes.
Use whatever CD/DVD burner software is installed on your computer.
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I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

Download Photoshop Elements products | 9, 8, 7
Mylenium

Hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

HT1212 My little children Majd enter the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ??

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