HT1212 my niece has locked herself out of her ipod touch. when i plug the usb cord into the ipod and the computer, the ipod says ipod is disabled connect to itunes. itunes has a message on the computer sayiing i need to wnter in the passcode. im not able

my niece has locked herself out of her ipod touch. when i plug it into the computer with the usb cable, a message on itunes says i have to enter her passcode. her ipod will not allow me to do so. what next??

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

My daughter has locked herself out of her ipod touch. Ironically the computer it is synced to just crashed, is it possible to get her up and running from another computer?

My daughter set a password and forgot it, she has locked herself out of her ipod touch. The computer the ipod was synced w/ has crashed, is it possible to restore her settings from another computer?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1766 My daughter locked herself out of her phone cannot remember the advanced password setting, we share an Itunes account and both recently joined the cloud, if she resets her phone all her information will be gone, will it affect the data on my phone

My daughter locked herself out of her phone cannot remember the advanced password setting, we share an Itunes account and both recently joined the cloud, if she resets her phone all her information will be gone, will it affect the data on my phone as well

No, when resetting an iPhone it resets the actual data contained within the phone, nothing on your iCloud will be affected. It is a good idea to use seperate iClouda and iTunes accounts then you can each create your own backups regularly without your daughters backup overwriting yours or vice versa.

I have an ipod touch, when you plug in to itunes,it give message for recovery mode, but after awhile it gives the message, ipod cannot be found.

I have an ipod touch, when you plug it into itunes, it gives a message for recovery & restore. You click on OK, it will show extracting software, after extracting the software. Another message shows up restoring ipod, after awhile, it shows "ipod cannot be found." The restore will then terminate.

Did you check your security software settings? iTunes for Windows: Troubleshooting security software issues

I have the little itunes logo and the usb cord pointing to it and it will do nothing else. any suggestions?

I tried to restore original settings on an ipod touch I just purchased used. It worked fine before and after I selected the restore, I now have the little itunes logo and the usb cord pointing to it and it will do nothing else. any suggestions?

Try placing the iPod in recovery mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

TS1368 My child has put in the wrong password on my phone multiple times, my iPhone now says "iPhone is disabled connect to iTunes", But when I try to connect to iTunes on my laptop it says unable to connect due to a password is on the phone? What do I do

My child has put in the wrong password on my phone multiple times, my iPhone now say "iPhone has been disabled connect to iTunes" When I hook my phone up to iTunes, iTunes then says that my iPhone can not be hooked up to iTunes because it has a password on it, but will not allow me to put in a password because the disabled message is still showing. What is the next step?

You may need to put the iPhone into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and restore/resync your content to it.

My daughters friend has locked us out of her ipod

my daughters friend locked her out of her ipod

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

My daughter locker herself out of her ipod because she forgot the password can anyone help me figure out how to reset it

my daughter forgot her password to her ipod touch and in locked out, does anyone have a suggestions for getting it reset

What platform are you running on? Windows? Mac? If windows, you could try this:
http://www.wikihow.com/Reset-a-Lost-iPod-Password

Windows7 machine which won't recognise the driver for my iPod Touch when I plug in the usb charger, even though I have an iTunes account installed (latest version). Does anyone know what I can do? Thanks

I have just started using a windows7 64 bit machine which is an LG emachines model. I have latest version of iTunes installed. When I connect the usb charger it says I need digitally authorised drivers and won't recognise the iPod. Does anyone know of a fix?
Thanks
Karen

Try lowering your User Account Controls.
Control Panel > User Accounts

My daughter locked herself out of her ipod. She can't remember the password and now we are locked out. How can I get back in or restore it after she forgot her password?

My daughter forgot her password on her iphone and we cant get it unlocked. Is there a way to bypass her password or restore the phone so she can use it again?

Did this back along to mine. Plug it into itunes on your pc (or Mac) and click on the ipod icon on the left hand side. When the device options come up on the main screen, click on restore. Follow the steps and it should restore to factory settings. If you had icloud activated on the ipod all previous purchases should be in the cloud and ready to download onto the ipod afte rit has been restored to factory settings, otherwise you'll have to download them all again. Hope it helped.

I plugged a usb controller into my mac and the vibrate function is not stopping. Do macs not support plug and play?

I'm still very new to forums so please excuse anything that may have been previously asked. I purchased a USB controller for my mac to play a couple games and the vibrate function on the controller will not stop. I was wondering if there is a way to access the controller setting or if os x supports plug and play controllers? Any help is greatly apprectiated.

Hello Knowledgelink
Go through the steps in the article below to restart your iPhone into recovery mode to then restore your iPhone to the latest version of iOS.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.

HT5312 I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out

I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out

Aleesha Malone wrote:
... now it has locked me out
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

Try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT4623 My Iphone 4 has locked me out. Can see my homescreen but the slide will not open to keypad to unlock. Sometimes I can hit enough things where the keypad will show up but the password will not go in unless I hit each number twice. Strange boxes on s

My Iphone 4 has locked me out. Homescreen will show up but cannot get slider to open keypad. SOmetimes if I tap enough things the key pad will display. When I enter the passcode it will not register. If I hit each passcode number twice it will register but then tells me I have the wrong code. I also have boxes and rectangles that appear to highlight items which never used to come up. Anyone have any experience with something like this?

Wow! Its impressive for you to load iOS 4.2 onto the iPhone 4S. How did you do that?
Moving along, press and hold both the power button and home button together for about 10 seconds. Then, press the power putton to turn it back on.

I have a new email and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address

i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

HT1212 my niece has locked herself out of her ipod touch. when i plug the usb cord into the ipod and the computer, the ipod says ipod is disabled connect to itunes. itunes has a message on the computer sayiing i need to wnter in the passcode. im not able

Similar Messages

Maybe you are looking for