HT1212 My phone is locked and I am trying to restore it but I cannot because Find My iPhone is on and I have to turn it off before I can restore but I cant get into my phone
Help me please!
Go to icloud.com & erase the iphone through the Find My iPhone feature on the website. It will disable the feature to be able restore it. Also with doing this it will then remove the passcode lock that is currently on the device as well. If there is the activation lock on the device you will need the apple id & the password to continue with accessing the device.
Similar Messages
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HT5622 ive verified my email information and my apple id but still cant get into my phone
i cant get into my phone even tho i put in all the correct info
To resolve this issue, from the Safari menu, choose Preferences > Privacy. Then, choose an option other than Always for blocking cookies.
Note: The default option for Safari is to block cookies "From third parties and advertisers" and is recommended for most usage.
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I hope this will be helpful for you. -
my phone is in a diabled mode and it cant get into my phone anymore. i need to clear my phone off threw itunes but cant seem to figure it out
http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
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I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do
Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
Managing Accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
Use Accessibility features in iOS
-Jason H. -
"Find my iPad" must be turned off before you can restore my iPad. But i forgot my passcode as well, what to do!!!
If you have IOS-7, read this.
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I have the iphone 5
my lock button is broken
my screen is off set and i cannot type in my password to get into the phone and reset the phone
how or what do i have to do to fix this?
and im at work so i cant get the serial number to youmy lock button is broken
If your lock button is broken, the only solution is to get the phone replaced or repaired. There is no way to reset the phone without a functioning lock button.
and im at work so i cant get the serial number to you
This is a user to user tech support form, not Apple support. The S/N wouldn't provide any solution regardless. -
i cant get into my iphone to update it when on charge it tells me to plug in to itunes and when i take it off the charge to plug it into itunes the screen goes blank and when i plug it into the pc the apple symbol will come up for a few seconds then the screen goes blank and it keeps doing that anyone know what the problem is??
Try placing the device in DFU mode (google it).
If it will not enter DFU mode, take the device to Apple for evaluation and possible replacement. -
A friend of mine has put a security pin onto my phone. I have to enter this pin number to read messages make phone calls ect. Problem is I dont know it and the friend in question did this when I dropped him at the airport to go on a Holiday for 5 months. So I cant use my phone and I have no way of contacting him, Cant anybody suggest something that I can do. I cant live without my phone.
If it's asking for a pin code then contact your network operator as this is a sim card code and they can easily reset it.
If it's a security code then all you can do is take it to a nokia care point and ask them to reset it. They will need to see proof of ownership to ensure that you are it's rightful owner and that it's not a stolen handset.
That is all that you can do if you are unable to contact your "friend".
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair. -
HT4061 forgot my passcode and cant get into my phone
I have forgotten my passcode and cannot get into my phone
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
I updated my computer with the I Photo June 2012 program and now I can not open I photo or shut off the computer because I get a message that says "The library needs to be updated to work with this version of I Photo' I have no other updates to install. How do I update the library to get into I phootos. riderm622
backup your iPhoto library and download the 9.1 update and install it
LN -
I recently bought an iphone 5s and while i was activating it i forgot my passcode mid activation. So when it asked me to put it in again i couldnt get it, and this was while i was activating it. Later i was able to reactivate it to default settings, but when i tried to log in it said my phone was linked to this other email address, i guess i also put in the wrong email i have no clue. So know i cant log in, someone please help me with this problem. Please!!!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
i have an iPod that is 5th gen and when i try to get into it it doesn't do anything its blank and when i try to turn it off in settings it doesn't do anything it doesn't even let me into the messages in settings my screen just freezes! PLZ HELP!!!!!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
my iphone4 is locked and i forgot my password . i want to restore it and it gives me a message on itune that u need to turn off the find my iphone first to restore ur phone. i turned it off through my laptop on icloud site , but it still gives me the same message . What to do now ???
iOS: Forgotten passcode or device disabled after entering wrong passcode
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Please help me.
Power the phone all the way off or turn on Airplane Mode. Log into iCloud.com with your Apple ID and password. Click on Find My iPhone then All Devices. You will see your iPhone showing as offline. Click on your iPhone. You should be able to select Remove Device. HTH
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hi anyone to there know how to fix my problem. my mom tried my password one two many times and now my phone is disabled and i cant use it unless its a emergency.
iOS: Forgot passcode or device disabled
I hope you back up on a regular basis.
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