HT1212 my phones touch scren is no longer able to be used. i am trying to sync what i have now on there so i can transfer it to my new phone when i get it. how do i do that when i cant unlock it?
my phones touch screen isnt working. im trying to sync everything to my laptop. since i cant unlock my phone, i cant sync it. what do i do?
The tip that you were reading when you posted this was about forgetting the phone's passcode. If that is what has happened the only way to recover data is already described in that tip, by restoring the phone on the last computer you synced it to. If it is asking for your passcode then you are not using that computer. The only option is to restore the phone from Recovery Mode as a new phone. All content will be lost. If you have an iCloud backup you can then restore from that.
Similar Messages
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I ended up having two id's, one being my original when first getting into itunes and the other came when I opened a me account. I have purchases under the original id. How do I merge the old account into the new account
Sorry, but it is not possible to merge two Apple IDs/iTunes Store accounts.
Regards. -
I want to delete my old iPhone backup since I can not back up my new phone. Will I lose any pictures? Can you ever see what is actually on the cloud? Last, how do I delete the old iPhone back up. Thanks, been trying to do this for a long time.
Deleting the backup only permanently deletes the backup from iCloud. It doesn't do anything to the data currently in your account or on your devices. To delete it, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of the device that you want to delete the backup for, then tap Delete Backup.
You can't see anything in an iCloud backup, if that's want you're asking. You can only restore it to your device. You can, of course, see your other iCloud data. -
My iPod Touch 4S is no longer able to update applications (They just sit and wait forever). How do I fix this?
restore or reset your ipod. there is a problem with ipods atm so the best you can do is wait if neither restoring or reseting works.
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I cannot get my computer to find a device driver to connect my iPhone 4 to my computer so that I can transfer my pictures from my phone to my computer in order to free up some memory on my phone. Can you please help me. I have used the troubleshoot method on my computer and it does nothing. I have a Windows 8 computer. Thank you for your help.
Reinstall iTunes. Make sure you follow the instructions in this support document to the letter. http://support.apple.com/kb/HT1923.
You may have some problems because Apple has not certified that everything works with Windows 8 yet. -
I have an older iPhone (3gs) and need to upgrade to a newer phone (4S). I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone. But not sure how to do that. When I open iTunes it has a button that say "Back Up iPhone", but I'm not sure what that does. When I go into the sync options it say I have another user account and asks me if I want to merge of replace. I'm assuming it's trying to tell me I have an older iTunes Library, but don't know that. Geez, maybe people over 60 shouldn't have iPhones, iTunes just bafles me.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
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How is it possible that when I do have a Wifi connection, I cannot connect to Safari or Google Chrome or anything else internet-related? Sometimes it does all work, but after a while Wifi is still there and I am not able to go to any website whatsoever.
Your network preferences file may be damaged, that would explain why you can configure the computer and get online but then when the computer wakes from sleep and needs to restore the setting it cannot.
Open the Library folder of your computer (not the Library in your user directory) and then find the Preferences folder. Now the problem for me is that I've not used Leopard forever so I'm not sure exactly where the file you want is or what it is called. In Mountain Lion it is called:
com.apple.airport.preferences.plist
and it is inside a folder called SystemConfiguration. But I can't remember if this has changed along the way or not. The easy thing to do is to go back to the Network Preferences pane again and make the change I directed above. Then you can look in the Preferences folder and sort by date modified to find the network preferences file that was just now modified. Move it to the desktop, restart your computer, reconfigure the WiFi again and see what happens. -
My itunes doesn't open from the dock... when I get it open by spotlight it froze when I was trying to burn a CD.
Hi stork38,
Welcome to the Support Communities!
It sounds like the application is having an issue burning the CD.
I would suggest you Force Quit iTunes, eject the disc and then open iTunes again.
Then try burning again with a different CD.
Mac OS X: How to quit an unresponsive application using Force Quit
I hope this information helps ....
Have a great day!
- Judy -
Hello, I have a Mac OS X, and can't seem to install the creative cloud, I get this pop-up message when I try
Er is geen programma ingesteld om de URL 'aam://?passPhrase=QDdPo8BTHv975B1B1f0x3anMggUxp4allBf lsm629RgGXV22ocIlQfI9TMW5vkteaQquFNIFB1uDwU18Z268e69Er6M8XCttQjvdYYdLJ9biyCRQF931 MyMPR0rGvrenZ0e2iougs4l9mlOAHDsfQEDOaqfVInflnZ9 FZSMc=' te openen.
So basically it said that I don't have a program to open it? I already had a trial version on my mac, but deleted it..YasmineH your web browser is blocking the installation of the AAM Detect plug-in. I would recommend using a different web browser or installing through the Creative Cloud Desktop application. You can find additional details on how to install the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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When I try to open a spreadsheet on my Mac that I worked on with my iPhone, I get "You need a newer version of Numbers to open this spreadsheet." When I go to the App store, it says I already have it. I have v. 2.3 and can't seem to download newer version.
If you are running Mavericks, and the Mac App store says you are up to date, then you have Numbers 3.2 as well as Numbers 2.3. You are getting the "Need a newer version message because your Mac is trying to open the document using Numbers 2.3.
Launch Numbers 3, then open the document from within that app, or right click/control-click the document and choose Open with Numbers 3.x.
Regards,
Barry -
I updated my ipod and now it says my ipod can't be activated because activation server cannot be reached. How do I get it back on track?
Hello,
Try reseting your device.
Hold the power button and the home button down until the device shuts off, then power it back on and see if the problem is resolved.
I just refreshed your post, so if this does not help you, it is now at the top of the list for a short while, other people should be able to try and help you.
~Lt. Leviathan -
I need to move my photos and contacts from my old iPhone 3 to my new iPhone 4. When I open iTunes, it is not letting me sync my old phone so I can back up to my new phone. Any thoughts?
Buy a Mac OS X 10.6 DVD from the online Apple Store, install it, and run Software Update twice.
(96978) -
I upgraded itunes since a pop up stated that I would have to upgrade it so it can recognize my iphone5's new software. I upgraded the itunes and now when I plug in the iphone its asking "set up as new iphone" will this delete everything on my phone? Also why is it forcing me to set up as a new iphone, why doesn't it recognize it like it did before I upgraded iTunes. I'm afaid I will lose all my apps, music, pictures etc. please help. thank you.
You are correct. Corrupted files are in the backup. If you've already restored the iPhone it has been erased and starting over is the way to go in order to eliminate the corrupted files.
Hope that helps -
I am trying to back up my books on my mac from my ipad so I can transfer them to my new ipad2. When I click on the ipad device in the sidebar the only option I get is "eject"? Help!
You need to back them up in iTunes.
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How can I embed a form on my website and set up a submit button so that when people fill out and click Submit, the filled form will be emailed to me as an attached pdf file?
Thank you!Hi;
That is not a workflow that is supported by the Adobe forms solutions at this time.
Thanks,
Josh
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