HT1212 My screen doesn't work but I want to connect my phone to iTunes. It's not letting me because I have to enter the passcode. What do I do?
My screen doesn't work but I want to connect my phone to iTunes. It's not letting me because I have to enter the passcode. What do I do?
My screen doesn't work but I want to connect my phone to iTunes.
iPhone, iPad or iPod touch: Not responding or does not turn on
It's not letting me because I have to enter the passcode.
iOS: Forgotten passcode or device disabled after entering wrong passcode
Restore in Recovery Mode:
iClarified - iPhone - How to Put an iPhone Into Recovery Mode
If unsuccessful, try DFU mode:
iClarified - iPhone - How to Put an iPhone Into DFU Mode
After restoring, restore from back-up:
iOS: How to back up
OR
Set as new iPhone:
iOS: How to back up your data and set up as a new device
Hope all this helps.
Similar Messages
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My daughter's iPod Touch is stuck on a blank screen with that loading circle thing just going around and around. She said she was trying to duplicate an app or something, and all the the apps started shaking like when you delete them. I turned the iPod off, but it never turned back on completely. I tried to restore it, but it's saying that I have to enter the passcode. But, as I said, there's nothing on the sceen excect the circle thing. Please help!!!!!
Start at # 3
1- iOS: Not responding or does not turn on
2 Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
4 Try on another computer
5 If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So my phone is messed up and you can't do anything with the screen...in order for me to sink it to back up i have to enter the passcode because it had a lock on it...and i can't due to it being messed up...is there any way around this...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?
Take it, the original purchase receipt, and the friend's death certificate to a physical Apple Store and see what they say.
(110829) -
I forget my passcode.And I am trying to connect Itunes.But it says 'you must enter the passcode .What can I do now
Thank you
OktayBertay wrote:
... .But it says 'you must enter the passcode .What can I do now
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
After the successful recovery...
See How to Restore from a Backup Here...
http://support.apple.com/kb/ht1766 -
My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the old? Any help would be greatly appreciated. It's been a week without a phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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Ipod screen says Ipod disabled connect to itunes...but when I connect to itunes it says ipod is passcode protected and I must enter passcode on my ipod to continue. But I cant enter the passcode becaue the ipod is disabled. Brothers entered a bunch or wrong passcodes to disable so I couldn't play it.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I've been trying to restore my daughter's mini ipad to factory settings. When I click restore ipad (while it's connected to itunes) it will update for a while then a pop up will say I need to enter the passcode on the ipad!! That's the whole point of restoring the ipad. We don't know the password and it's disabled. HELP
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
my ipod touch is disabled because i forgot my passcode i syncd it to itunes and now it says to enter a passcode but i dont have one.
You should be able to reset it and then put everything back from a backup in iTunes (one you hopefully got).
If you can't, I guess you could put it in DFU mode and try again...
Good luck! -
Happy Thanksgiving. Any ideas on how to sync up a brand new man mini with a wireless keyboard. My attempts at following the directions have been frustated so far. Entering the numerical code has not yet led to a successful sync up.
Alright, very good.
Have you tried a PRAM reset? OS X Mavericks: Reset your computer’s PRAM -
phone will not work after automatic download of ios7.6
You mead iOS 7.0.6, right?
See this:
iOS: Unable to update or restore -
I accidentally disabled my iphone and woould like to recover my pictures if possible, never been synced with itunes in the past?
If you need to restore it, and you do not have a backup, then yes, you will loose everything that is on it.
You need to have a backup in iTunes or iCloud to have any chance of restoring and then recovering your data. And a backup only backs up photo's in the camera roll, not everything in all your other albums. Those are expected to be saved on your computer somewhere.
So if you have been taking photos, never transferred them to your computer, and never backed up, then there is no way to recover them after a restore. -
I have Iphone 4G. I bought when I studied in Usa. Then I returned to Uzbekistan this Iphone doesn't work. How I can use this phone? Can you help me?
shohjahon wrote:
I have Iphone 4G.
No, you do not. It simply is not possible to have a device that does not exist.
Most likely, you have an iPhone 4. There is no 4G iPhone.
shohjahon wrote:
I bought when I studied in Usa. Then I returned to Uzbekistan this Iphone doesn't work.
Yes, it does work. It is carrier locked to AT&T, just like all GSM iPhones sold in the US since their introduction.
shohjahon wrote:
How I can use this phone?
You can use the phone as it is, but it will be very expensive with AT&T international roaming plans.
There is no official way to unlock the phone for use with another carrier.
Your options:
Sell the device and purchase one intended for use in your country.
Find unofficial method to unlock
Use as an iPod Touch.
No one here can provide you with assistance on getting you AT&T locked iPhone to work on another carrier. -
My ipod shows my charger and itunes, so i download itunes. But then itunes says i musst enter my passcode on my i pod but the charger and itunes symbols wont go away long enough for me to enter my passcode. what should i do?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
hey guys what is the best way to retrieve my password on a mac?? I need to install a new software but it would not let me because i can't remember my password. what a pain ;-((
Any suggestion would be greatly appreciatedResetting or changing a password:
For Snow Leopard or earlier: http://support.apple.com/kb/HT1274
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