HT1212 my screen is broken, it comes up with this message when I am trying to connect to itunes to get my pictures off. I cant even see the screen let alone enter a code, please help :(
my screen is broken, it comes up with this message when I am trying to connect to itunes to get my pictures off. I cant even see the screen let alone enter a code, please help
Can you tell if the screen is still functional?
I assume you've entered the password many times, so if it's possible, turn on the iPhone and picture where the unlock slider is, then where the keyboard is. You might be able to enter the password. If you can hear keyboard clicks, it should work.
If not, check out this thread: http://discussions.apple.com/thread/5044081?start=0&tstart=0
Cheers.
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Does anyone know what is wrong?Sounds like you are trying to sync the HD version of the video. You should try to download the Standard Definition copy instead and sync that to your device as HD content is only compatible with the 4G iPod Touch. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
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iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
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Try:
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It sounds like you are not able to see any iOS devices in iTunes on your PC. I recommend the following article to help you troubleshoot that named:
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http://support.apple.com/kb/ts1538
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Place the iPod in Recovery Mode and restore via iTunes.
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When I plug in my Ipod touch it has a symbol on it saying connect to Itunes. When I connect it to Itunes it says I need to unlock my Ipod before I can connect to Itunes but my Ipod touch wont even let me put a code in, it just has that symbol. I tried uninstalling Itunes and restarting the computer then installing Itunes again but nothing changed. I have never heard of this before so I don't know what to do!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
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iOS: How to back up
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This what Apple's iTunes specific error codes support article says about that particular error.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
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Verify the computer's date and time are accurate.
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Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
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Help would be appreciated
The charger yo are using does not supply enough power to both charge the iPod and power a working iPod at the same times.
Not the wall you plug the wall charger into if you are using a wall charger.
Have you tried another charging source?
I would also try another cable.
Further
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
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