HT1212 my screen is shattered and doesn't work at all. how do i get on?

my screen is shattered and doesn't work at all. how do i get on?

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Rented a movie and it doesn't work at all, how do i get a refund?

apple if you're reading this you have gotten seriously on my last nerves. i have been typing non stop trying to get my answer but you guys really have THE WORST customer service. i tried renting a movie and it says that it need 55 hours to load and i only have the movie for 24 hours! and also it keeps freezing on me and now i can't even see my movie! someone please help me!

Please restate your concern.

Hi I am using iphone 4, since last few days i am facing problem in touch screen at times it doesn't work at all for 5-10 mins and then it works out itself. Can anyone pls suggest what the problem is and how it can be sorted out?

Hi I am using iphone 4, since last few days i am facing problem in touch screen at times it doesn’t work at all for 5-10 mins and then it works out itself. Can anyone pls suggest what the problem is and how it can be sorted out?

Did you recently updated to 7.0.4? Even for me same also issues.

My Ipod touch 2nd gen. was working fine but when I tried to charge from my PC the Ipod start getting too hot and the screen turn black and doesn't work anymore.Maybe is burn?

My Ipod touch 2nd generation was working fine until I tried to charge again from my PC,when I connected the Ipod was getting too hot and smelling like burn cable,the screen turn black and doesn't work anymore. any ideas about what happen?

You can try here:
iPod touch: Hardware troubleshooting
However, from your discription, I suspect that something is broken. Maybe a dead battery. In that case. I would make an appointment at the Genius Bar of an Apple store and see what they say.

I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

The activation servers for CS and CS2 stopped working and were taken down. You'll need to take a look at this link for your issue: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Benjamin

My new nano's screen is stuck and wont turn back round? how do i get it to turn back around?

my new nano's screen is stuck and wont turn back round? how do i get it to turn back around?

See page 13 of your iPod's User Guide for more information on rotating your nano's display.
http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
B-rock

My ipod scroll doesn't work at all. how do i fix it? do i have to send it in? how much would that cost?

My ipod nano 4th gen. scroll doesn't work at all. how do i fix it? do i have to send it in? and how much would it cost?

So it connected wirelessly at the Apple store where you took it for service? What kind of wireless router are you using and have you updated the firmware for it?

After installing ios 8.0.2 internet is extremly slow and doesn't work at all half the time. I have done several reboots when it got stuck again. The touchscreen does only sometimes work on safari, half the time I can't navigate and cant open new tabs

IOs 8.0.2 internet stuck and no touchscreen

The following has gotten good results from users here ... a reset to factory default condition ...
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414
Here's someone who posted his results ...
keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
Re: IPAD2 very slow after IOS 8 upgradein response to pacoKAS
SOLVED: IOS 8 Issues on iPad 2:
I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.
Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.
THE FIX: FIRST, be sure you have a current iCloud backup of your device. Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!
To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now! :-)
Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

I Thought with the new I phone 6 plus Siri will tell you what your reminder is when you arrive at the location . I have tried and it doesnt work. Also how Do i get better use out of my staorage and back up to the cloud

I am irritated because I bought the New I phone 6 plus . I was told that when I put in a reminder and add location to my contacts Siri will read my reminder to me when I get to the location where the reminder is set for . why isn't it working ? Also I bought 20 more mb of storage for the cloud , how do I save my phone storae and move things to the cloud so they wont get deleted on the cloud but I can on my phone

I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!"

HT3819 My old computer doesn't work. I how do i get my iTunes library into my new computer?

My old computer gave up the ghost.
How do i get my iTunes library into my new computer?
I have a windows 7 computer.

Put the hard drive from your old computer in an external drive bay and extract the library from it, or see Recover your iTunes library from your iPod or iOS device.
tt2

HT1212 my screen is shattered and black. but the phone is on. im trying to extract photos and videos from the phone but it says i cannot access anything wothout putting the passcode in to unlock the phone. do you have any advice to help me get into it.

help

I don't think there's a solution for you.
However, consider this a learning experience: Use the free (and automatic) backup methods that Apple provides, such as iCloud & Photo Stream. Or, use the built in function of your computer to regular copy & save your photos & videos from your iPhone to your computer. http://support.apple.com/kb/ht4083

Safari doesn't open and doesn't work at all!!!

Since three days ago, I can open safari at all. I just bounces twice and then stops. I have already tried the solutions offered in other threads which complain about similar problems with safari but safari remains troubled. I am not good at this. Please can an apple expert tell me how to fix safari step by step.

Please somebody answer ! Safari doesn't open at allg and there's not any messages from my Mac telling me what's going on!
I have tried to uninstall safari but i couldn't. Should I reinstall everything? Can i uninstall safari and get a new copy of safary?
MS Explorer 5.2 still works, but I prefer safari as i have all my bookmarks in it.
Any suggestions?
Please : )

Somehow everything is bigger, not the icons, but like the desk top screen is not showing all in one screen i must scroll up and down left and right to see it all how do i get back to normal?

I know its as easy as just pressing a or some buttons cause it happened when my 2 year old pressed a or some buttons!

tifanie,
This happens when the CNTL key is pressed down when you scroll up. Hold CNTL and scroll down with the mouse or trackpad to unzoom.
Regards,
Captfred

The screen of my iphone is broken and doesn't work anymore. Is there a way to type in my passcode on the computer/itunes?

The screen of my iphone is broken and doesn't work anymore. Is there a way to type in my passcode on the computer/itunes?

No, get the screen fixed.

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
Allen

HT1212 my screen is shattered and doesn't work at all. how do i get on?

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