HT1212 my screen is shattered how do i enter my passcode so i can back up my device

my screen is schattered how do i enter my passcode

I would take your phone into your local apple store. Book a Genius Bar appointment online first! An see what they can do about it. All your apps are stored in your iTunes account. And depending on your settings. Your contacts might be backed up to icloud. http://icloud.com

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HT1212 my iphone is frozen on the lock screen and will not let me enter my passcode, I have held the home button and power button for up to 1 minute and plugged it up to itunes because its locked it wont work? i need help

i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
If that does not resolve, restore the device via iTunes on the computer.
If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement.

HT1212 my screen is shattered and doesn't work at all. how do i get on?

my screen is shattered and doesn't work at all. how do i get on?

Please restate your concern.

My screen is shattered how can I unlock it

My computer recognizes my iPod but tells me I need to unlock it. My problem is I can't because the screen is shattered. Is there some way I can unlock it or get my pictures

None that I know of. The security feature does work.

HT1212 my screen is frozen and i cannot enter my password. Can I disable it?

my screen is frozen on my ipad and not all number are working so i cannot enter my password correctly. Can I change it somehow using the laptop?

JaydenBesoaga wrote:
It is still requesting a password ...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

How-To: Correctly entering WEP passcodes so Wi-Fi works

After speaking with specialist and getting password protected Wi-Fi to work:
1. Since my 10 digit WEP code only has numbers 0-9 and letters A-F, the iPhone sees it as a HEX code, not a standard WEP code. Thus, when entering it in the iPhone, you must go to the ASCII/HEX option, and put the $ symbol in, which tells it that your WEP key is really a HEX key.
You can access the HEX input option under seurity.
So, when joining networks in the future that are locked, 10 digit, and only numerals 0-9 and letter a-f, you can choose HEX and add the $ sign. (Some people report this working without adding the $ sign).
2. If you appear to be connected with a signal after entering your passcode, but still cannot access the internet, you go back to Wi-Fi options and tell the iPhone to "Forget this Network". Then you re-access it and start the input over.
3. Longer passwords or passwords with strange characters should be tried under both WEP and ASCII/HEX. Again, before each try, choose "Forget this Network" and start over.
4. A good test to make sure that your iPhone really does work on your home internet is to go into your router and turn your passcode off. Then, on the iPhone, choose "Forget this Network", and start over. iPhone will fly and you'll see it work (unless your phone is defective - and this is not likely.) If you don't know how to do this, (turn off router password) call your service provider. They will walk you through it, and it is really easy to do (maybe 4 steps... you just need the providers name and password and you access the option on menu... very simple. It is also simple to turn it back on when done with your test).
5. Once you know your iPhone works, you can play around with the different passcode options if you want to keep the network password protected. Again, remember the "Forget this Network" option between each try. Otherwise, you will appear connected with signal strength but really won't be able to access the internet.
Notes:
A. A Fios network specialist told me that the more encryption you have, the longer the internet takes - on everything: computers, devices, etc. 8 or 13 digits are ideal, and more than enough protection. And your internet will be faster.
B. All this password confusion should be standardized, but different providers choose different formats, hence the confusion. Although iPhone is very capable and is advanced technology, they could only support so many formats, hence our need to do some "tweaking" for unconventional formats. Eventually these providers should standardize in the future. (Same problems can exist for people connecting Wii's and PS3's wirelessly to protected home networks. Standardization would fix this).
C. Although my iPhone is working quickly and effortlessly now on my home Wi-Fi network, it did go a little faster when the WEP was turned off on the router (and so did my laptop), so I guess the network guy was right.
D. You don't need to "Restore Your iPhone" in iTunes to get this all to work. Although some people have mentioned that a "soft reset" of iPhone has helped. To do this, hold down the button on the top of iPhone while you hold down the "Home" button.
E. If your iPhone works in open networks, or at home with your passcode off in the router, then your iPhone works fine on Wi-Fi. If the above solution does not work for you at home with WEP security turned on in your router, then the problem is an encryption one. Your options are to keep your home network passcode off, or to call your service provider and try different types of passcode encryption until you find the right one.
F. If you bought your own router and are not leasing it from your network provider, you can visit their website and try updating the firmware on your router or seeing what other options are available for passcode encryption and try those.
G. If you have MAC Authorization or Identification enabled in your router settings, you will need to manually enter your iPhone's MAC address into your router settings. This address can be found on the iPhone's "About" Menu option, under "Settings". This type of layer of security is really unneccessary and pain. Most people do not have it enabled, but if you do, entering the iPhone's MAC address enable you to get on. (But I suggest you turn this off if it is on.)
**If this post helped you, please respond or add a star if helpful so others can find it and use it.
Using the iPhone on Wi-Fi really is a pleasure!!! Enjoy your iPhones!!

Just a word to the wise. Turning off password protection in your router leaves your network wide open to whomever is close enough to see your network. Unfortunately, a walkthrough is not as easy as it sounds. Every routers interface is different, and without talking to you while you have it open and having some idea what the interface looks like, it would be difficult to say the least. However if you know where you turned it off, then you know where to turn it on. Look for some of the options you have seen here and you will hopefully be able to figure it out. 64bit WEP with no encription, with a passcode that is either ascii or Hex is problably the easiest to set up. It is not the most secure, but will keep most folks out. However a relatively determined hacker will still be able to get in. Each requires that you select a key of a specific length, that is what makes it 64bit. 128bit makes it more secure because the key has to be twice as long.
Once you get your router set up with a password(key), you have to get it entered in your iphone. If you were all ready connected to your network, you will not be anymore, but the iphone will not really tell you that clearly. Now for the steps:
1. Go into Settings - Wi-Fi and touch the blue arrow next to your network.
2. The touch Forget this Network at the top of the screen. It will ask for a
confirmation.
3. Touch the back button which puts you back on the Wi-Fi Networks
window.
4. Cycle the Wi-Fi off and then back on. It will do a new search for networks.
Yours should show up again.
5. This time when you touch on it it should ask you to Enter Password. Touch
the WEP Password entry on the Security line.
6. This will bring up a new window where you should see 'WEP hex or ASCII'.
Make sure that is checked, touch it if it is not.
7. Then touch the back button and enter your password(key) you put in your
router. If you set it to hex in your router, you may have to try the $ thing
mentioned before, but I would try it without first.
8. The password window will disappear. The lock should disappear from your
network for a few moments and then reappear. Once it does, click on the
next to it again. Check to see if you have valid information in the first 4
lines.
A couple of notes:
You will get valid information if your router is set up for DHCP, which most are, but if yours is not, you will have to change the tab to BootP or Static and set those up with valid information. However since without a password(key) you did not have a problem, DHCP is probably running.
Second, note I said valid information in the first 4 entries. If you see an ip address starting with 169.254, that is not a valid address. At this point go back to step 2 and try again, perhaps with the $. However since you cannot see the letters/numbers you entered in the password, it could just be a typo on your part, so maybe try it again both with and without the $.
Hopefully this will get you going. Good luck. Was that fourth grade or second grade level, these days you never know. I guess it would have been second year college or later in my day. ; )

My screen has zoomed too large to enter my passcode and is now disabled from attempts

home screen is zoomed too large enter my passcode and is now disabled from attempts

You may also be able to double tap the screen with three fingers to reset the zoom to normal. I'm not sure if that is still a feature but on my 3GS it works. Try connecting your phone to iTunes for the lockout.

My daughter entered a Passcode and she can't remember what she put. How do you reset the passcode?

My daughter entered a passcode to get into iTouch but can't remember what it is. Does anyone know how to reset it without clearing everything off?

Plug it in to a computer with iTunes. Launch iTunes. Place the device in Recovery Mode: http://support.apple.com/kb/HT1808/

HT1212 Iphone screen is not working and I have a passcode on it. How do I unlock my phone?

I can't backup on my iphone because my screen on my iphone isn't working and there is a passcode on it that I can't unlock. How do I fix this

You don't.

HT1212 iPad screen not working, how do I access it via itunes

My Ipad screen went blank but lights up. Itunes is asking me to enter a password on the ipad but I cant see the screen. Any way to access the ipad via itunes?

Have you dropped it lately?
Flip it screen side down on your lap and give it a good whack on the back.
It sounds strange but others have had success with it.

HT1212 my screen is shattered and black. but the phone is on. im trying to extract photos and videos from the phone but it says i cannot access anything wothout putting the passcode in to unlock the phone. do you have any advice to help me get into it.

help

I don't think there's a solution for you.
However, consider this a learning experience: Use the free (and automatic) backup methods that Apple provides, such as iCloud & Photo Stream. Or, use the built in function of your computer to regular copy & save your photos & videos from your iPhone to your computer. http://support.apple.com/kb/ht4083

HT4113 how do I reset my passcode my daughter can't remember her old one after she lost her ipod for 2 weeks?

How can I change my daugters pass code she is 7 and lost her ipod touch for 2 weeks and cannot remember her passcode

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

HT5824 Trying to back up my iPhone that has a shattered screen. But it is requiring me to enter the passcode on the phone itself because the phone is locked. That is impossible. Any suggestions on getting around that so I can back up my data?

Trying to back up iPhone because phone has a shattered screen. But it is requiring a passcode before I can back it up and the passcode has to be entered on the phone itself, which is impossible due to shattered screen. Any suggestions on a way to get around this?

If you never synced with iTunes since setting the passcode on it, you won't be able to back up to your computer without entering the passcode first. You can't get around this. This requirement is for your own safety, as it keeps someone who steals you phone from being able to back up your data to their computer without knowing your passcode.

How do I turn off passcode for when my daily alarm rings?

Guys, since I updated to 4.3.3 I'm having an annoying problem with my daily wake up alarm.
When it goes off in the morning I slide to unlock as normal but then I have to enter my passcode. I never had to do this before.
I don't want to turn passcode off due to security reasons but I also don't want to have to enter my passcode when I can just slide to turn off the alarm instead!
How can I overcome this problem? I looks everywhere for a solution but no luck.
Thanks

Hi Jeremy,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

Im locked out of my ipod touch and i cant enter my passcode and i have a new cpu. how do i unlock it?

while i was away my little sister lorienna got ahold to my ipod touch..she kept trying to guess my passcode..and disabled my ipod so its showing the message ipod disabled connect to itunes..only thing is my usb port on my laptop is broken (thanks to lorienna..she ruins everything
)..and so im using another computer to try and restore my ipod with all my music, videos, apps,etc. until i can actually do it from my computer. This computer is saying i need to enter my passcode so it can connect to my ipod..but again..thanks to lori..i cant..so how do i restore my ipod or whatever i need to do to get my ipod back..because i NEED this thing! lol..please help! Thank you for your time!

You need to place the iPod in recovery mode and then restore the iPod via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
SInce it is not your syncing computer you can only restore to factoy defaults/new iPod. It will be like it was when you originlly purchased the iPod.
If you had a backup you could restore from that backup. The backup is located here. You may have to turn on showw hidden files.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
You can redown stuff here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
The music only applies to the USA for now.

HT1212 my screen is shattered how do i enter my passcode so i can back up my device

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