HT1212 My sons iPod is at "disabled" state and I have tried plugging into iTunes but still won't go to factory settings. Please help

My sons iPod is disabled and we didn't sync with my laptop. Have tried going to factory settings on computer but that doesn't seem to help. Please help
Pete

Place your device in recovery mode by:
Placing your device into recovery mode
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
Then try

Similar Messages

HT1212 My ipad is locked and it is displaying "ipad is disabled: connect to itunes".i have tried connecting to itunes but not much joy doing so. Can you help please.

My two year son was playing with the ipad and must have input the wrong passcode too many times. As a result, the ipad was disabled with further message to connect to itunes. I cannot remember if the ipad was synced with my laptop from the outset. Can you please assist with which way to go about in order to enable the ipad as it is not even allowing me to input the passcode hence l cannot access the ipad so far.

http://support.apple.com/kb/ht1212

I have a new Ipod that I received for Christmas and a Toshiba computer that is only 2 years old. Ipod says it is syncing, and I have new version of itunes but no music transfers from my computer to ipod?

Can anyone help with this? I am on my second ipod. First one was generation 3 and this of course is gen. 7.

BTW. . .yes, I have tried everything on the troubleshooter link.

HT1212 my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present"

Hi i cleared everything of my ipod touch....now it say,s plud into iTuned but my ipod screen is locked and can,t do anything. it turns off as fast as i turn it on. Please help?

Hi.....i cleared my ipod touch and it was locked. It,s tellin me to plug into iTunes but it turns back off as fast as i turn it on....please help to restore my ipod touch? thank you.

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore

HT4527 I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!

I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

I cant enable my disabled ipod touch but still tells me to type in code please help

I have an ipod touch 2nd gen and friends disbled it. i have logged into itunes but only tells me to enter the passcode before i can do any thing but i cant type in the passcode because it is disabled

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS: Understanding passcodes
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
You will have to restore the device.

Please help. ipod will not show up and i have tried everything

i got my ipod two days ago. ipod nano 4gb.
when i plug it into my computer it comes up with 'do not disconnect' and occasionally a small circle icon in the top left-hand corner. the computer recognises that there is a 'mass storage device' connected, but the ipod doesnt appear in itunes or my computer.
when i unplug the ipod it displays the apple symbol and then goes to the language selection menu. after i disconnect it i also get a message saying that the file could not be saved to the drive because it was interrupeted or something like that and i should try storing it somewhere else.
so thinking that maybe this was it being updated, i let it plugged in all day while i was at school because surely that would be plenty of time for anything to load onto it. But when i got home today it did the same thing.
I have two computers and the same thing happens on both.
I have tried it using my sisters usb cable, still nothing works.
Any ideas? Oh on one of my computers it doesnt let me uninstall itunes as well.
And when I try to open the updater to restore the ipod it freezes the application and i have to do controlaltdelete and close it.
I am SO angry about it right now.
Since i only bought it a few days ago do you think i could get a repleacement from the store where i got it or will i have to go all the way through apple.
I havnt been able to use it once and it is making me very frustrated, please help me if you have any ideas.
x
Windows XP Pro

Sally,
OK since you using 2 computers, we will first focus on the one that will not uninstall iTunes, afterwareds we will get the ipod working on one PC first.
On the PC that will not uninstall iTUnes, goto control panel>add and remove and try if you can to uninstall iTUnes AND quicktime. Then go here and roll down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Once done disable any antivirus or security programs, then goto apple.com to download and install the latest iTUnes.
Also on BOTH pcs make sure you have "ipod updater 06-28-2006" you can download and install it here http://www.apple.com/ipod/download/
Once iTunes is properly installed on this PC, you need to only connect your nano to the main PC you use for now so we can get it working, then we'll focus on the other PC if needed

My ipod touch will not reset and I can't restore in iTunes since it won't allow me to access wth a passcode on the ipod.

My iPod touch will not reset. I have tried to the sleep/wake and home buttons simultaneously, but after the apple appears it goes back to a screen that shows the spiralling wheel that moves around 5 times, stops for a second and then repeats this cycle over and over. I tried to restore through iTunes, but I get an error message that says that I need to enter the passcode on the iPod which is impossible since it won't stop the wheel. Any ideas?

Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My laptop that i loaded my ipod onto when i bought it is not working, and i now have a mac, and recently purchased an album from itunes, but it won't load/ sync to my ipod. how do i fix this?

just bought an album from itunes but it won't sync to my ipod. i was using a PC but am now using a mac. Is there anything i can do?

iTunes & iPod Hints & Tips
iPod: Frequently Asked Questions

PLEASE HELP - IPOD touch isn't recognised and I have tried everything!

Up until I updated itunes to 7.6 my Ipod Touch was fine. Since then it is not recognised and I have tried everything - uninstalling/reinstalling itunes; resetting my Ipod, using another USB port. I have even tried to restore to the earlier version of itunes and my computer won't restore! I really need to update my music especially since I have gone and bought 3 albums from istore today! Is there anyone that understands this??

hi were you able to make yr itouch work???? i really need help with this. i install itunes... connected the usb.. my computer didnt recognize my itouch... ipod not charging, cnt turn it on.... tried to locate the drive in the device management. nothing... dnt know what else to do???... i hope you can help.. thnks

My ipod screen has a white screen i have tried plugging it in to itunes and pressing the home button and top button together but it wont turn on! this has happened before, i should have never bought one what should i do?

my ipod screen has went white i have tried plugging it into itunes and pressing the home button and top button together for 10 seconds but it wont work!! this has happened twice before already and i havent even had it a year yet, i should have listened to my sister and never have bought one!!! someone help please ?

- Connect to computer and it it shows in iTune restore via iTunes
- Then try letting the battery fully drain. After charging for an hour try the reset (both buttons) and connecting to computer and restore.

My ipod touch 4th generation got stuck on a white screen while i was trying to use an app, it won't turn off or anything, PLEASE HELP

My ipod touch 4th generation got stuck on a white screen while i was trying to use an app, it won't turn off or anything, PLEASE HELP

Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on

My ipod wont turn on, even when i have it plugged into the car or computer

I've had this problem earlier, but when I plugged my ipod into the car charger and held down the menu button, it turned on. My guess is that it just completly died. I have checked to see if the hold button was on also. I've even tried plugging my ipod into another computer, but still the same thing. I've been trying to read up on other similar problems, and i was wondering if i had to leaave my ipod unplugged for over 24 hours ( i heard that's what you have to do to solve some other problems.)
thanks for your time, please help me

If you haven't done so already, check out these. One of the recommendations is to leave it for 24 hours.
iPod won't turn on.
iPod battery doesn't charge.

HT201412 Ipod touch is frozen on waiting screen. when I plug into itunes to reset I cannot and get error OXE8000065 what doae that mean?

My sons ipod touch has frozen on a black screen with a waiting symbol rotating on it. We cant get it to turn on or off. When I tried to attach it to his itunes page we got the message "Cannot connect ipod error code OXE8000065". When I try to dio a search for the problem I keep getting told to resynch it but I cant!! Is this a common problem or do I need to send ipod back he has only had it 10 months

Did yu try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

HT1212 My sons iPod is at "disabled" state and I have tried plugging into iTunes but still won't go to factory settings. Please help

Similar Messages

Maybe you are looking for