HT1212 My touch screen on my iPhone 5 is not working

I tried holding down the lock & home button but the phone is still frozen. I'm trying to restore it, but I cannot because my phone has a passcode.

Removing the SIM has no affect on the power of the phone. It is just the part that facilitates connecting to your carrier. Try holding the sleep/wake and home buttons together until you see the Apple logo on the screen and then release the buttons. The phone should reboot. You may need to hold the buttons together for 15-30 seconds.

Similar Messages

  • Hi all, i need urgently your help please. My touch screen on muy Iphone 5  is not working, i dont understand as it has not been damaged at all, i dont know what happened and need urgently somebody helps me please

    Please anyone there can help me what I can do??!! touch screen of my Iphone 5 is not working at all and dont understand as it has not been damage and it is only 2 months and half!! it is not an old iphone and it has not been damaged, has happened right now and cannot turn off the mobile at all. Tried to take out the nano sim as i though it will be turned off but it has not been! i dont know what i can do and i am desesperate!!! thanks All for your help!!

    Removing the SIM has no affect on the power of the phone. It is just the part that facilitates connecting to your carrier. Try holding the sleep/wake and home buttons together until you see the Apple logo on the screen and then release the buttons. The phone should reboot. You may need to hold the buttons together for 15-30 seconds.

  • The screen on my iPhone 4s is not working it's just black & won't reboot?

    The screen on my iPhone 4s is not working it's just black & won't reboot?

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

  • HT4528 My screen on my iphone 4 is not working.

    My screen on my iphone 4 is not working. Even after I plug it up to Itunes it still doesn't work.  What should I do?  Is it a hardware issue?  My phone is not under warranty anymore.

    Reset, hold both home and power buttons until the iPhone begins to restart, usually about 10 seconds of holding both buttons. If still problem, Restore iPhone with iTunes 10.7 or 11 on computer. If still problem, make sure Front Screen Connectors to Logic Board are seated correctly. If still problem, replace front screen assembly. If you decide to take to Apple, it is $149 for perfect replacement iPhone 4 exactly like yours, Apple does not do Screen repairs on iPhone 4 they offer replacement iPhone.

  • Touch ID in my iPhone six does not work when it's plugged  into the wall is anybody else having this problem?

    i've noticed a touch ID only works with my iPhone six is not plugged into the wall was soon as I plug it in it doesn't work anymore doesn't even register fingerprint.

    Charger60 wrote:
    i
    Touch ID in my iPhone six does not work when it's plugged  into the wall is anybody else having this problem?
    No. You are the only one. The way I know is that I don't have the problem, therefore no one else can have it.
    Seriously, no matter what problem you have, with a half billion iPhones in use, someone else will have the same or similar problem. So knowing that doesn't help solve it in the slightest. As it's new and still in warranty I would take it to an Apple store. Make a genius bar appointment first so you won't have a long wait.

  • In win 7 multi touch screen on Pavilion dv3 2370ee is not working unable to find drivers in HP

    I restored the Laptop and  the Touch screen stopped functioning completely I have tried all the available drivers on HP but the Touch screen is not functional, I am running windows 7 64bit Home eddition,
    In HP Assistance there is no Driver updates found.
    As a last resort i googled and it diverted me to http://www.official-drivers.com/installer/?seed=hp&gclid=CMCi9MDS26wCFcUa6wodmkEt0A which says official site for HP drivers and looks a like HP website and demanding us to pay, is this a HP site and do i have to pay for the latest driver update. 
    This it the screen shot for device manager.
    Can some one guid me through.
    regards
    Manoj

    The problem was resolved,
    I did 4 things i am not sure what made it to work
    1) I installed the WACOM driver for touch screen and pen.
    2) Installed win7 SP1 (restarted but not functional)
    3) Installed 10 to 12 HotFix from microsoft site.
    4) I uninstalled the Synaptics Pointing Device Driver.
    At last i restarted the pc and it started working.
    regards
    Manoj

  • The touch screen of my Nokia N8 is not working. He...

    I blocked my nokia n8 with the code, and now I can not unlock it because the touch screen is not working.
    Currently I am using Nokia system Belle
    what should I do ? 
    thanks for the help. 
    Solved!
    Go to Solution.

    hey man no need to go to any nokia care....its just you are not able to work up the code...
    try this solution first :
    hope you would have got a  usb mouse at your place....use the usb on the go to connect a mouse and use it to enter the code ...voila and you are done...you can also use it to soft reset your phone in case the touch screen doesnot work...

  • HT3302 The very bottom of the touch screen on my iPhone does not respond to touch. When the touch screen fails, is is expensive to replace?

    Recently, the bottom edge of the touch screen on my iPhone stopped responding to touch. I have gone through all of your hints and tips in the service information pages to see if there was a DIY solution. The little 'dots' which indicate water damage are white. I checked those in case someone else had caused water damage to my phone, as I do not live alone. The home button works fine, the non-functioning area of the screen prevents me from using all functions for which the screen will not revolve to the side when the phone is tipped.  Texting is a nightmare, as I have to keep turning the phone to access certain alphnumeric icons on the keyboard. Is this a common problem with the iPhone 4? Is is expensive to repair?

    Before you claim the hardware failed, try basic troubleshooting as described in the User's Guide of reset, restart, restore (first from backup then as new).
    If none of these resolve the issue, Apple offers and Out of Warranty replacement for $149US.

  • Touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all

    touch screen on my iphone 4 is frozen and unresponsive can anyone help me. i`ve tried turning it off and on but no change at all

    Basics from the manual are restart, reset, restore.
    Try all of these.
    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • Is it possible to enter the lock screen with itunes or something else because i've damaged my phone and the touch screen is damaged that i'm not able to unlock it to make a backup on itunes

    is it possible to enter the lock screen with itunes or something else because i've damaged my phone and the touch screen is damaged that i'm not able to unlock it to make a backup on itunes ?
    it would be very important to put the data from iphone 5 to my new 5s ..
    looking forward to get some help
    thx

    You cant unlock your phone unless you put in your password. It may be possible that the apple store could do something about it.

  • My iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?

    my iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?
    and i have to post sth importent on instagram tonight so its ergent please help....

    Greetings motahare,
    After reviewing your post, I have located an article that can help with iOS device issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • I just bought an iPhone 4s. Now the search iphone function is not working. When I swipe the screen to the left, the search box appears but when I type what I want to search for, there is no action. Please help.

    I just got an iphone 4s. Now the search iphone function is not working. When I swipe the start screen, the search box shows up. But when I type what I want to search, there is no action. Please help.

    Try this...
    You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... (But can take Longer...)
    Release the Buttons...
    Turn the Phone On...

  • My iphone 3gs is not working properly, when switched on it says 'Update Completed' as though it has just been updated. On the next screen it says to 'Connect to iTunes'. It doesn't, however, connect to iTunes and more often than not just resets itself.

    My iPhone 3gs is not working properly and hasn't been since about September of last year. When switched on (Quite often it won't even turn on) it says 'Update Completed' as though it has just been updated. On the next screen it says to 'Connect to iTunes'. It doesn't, however, connect to iTunes and just resets itself over and over until power is gone. Occasionally after switching on and off a few times it functions normally for a few hours and some times even a couple of days but eventually always turns itself off and goes back to the 'Update Completed' screen. Does anyone know what might be causing this and/or a way of fixing it?

    Morning JordenR,
    Thanks for using Apple Support Communities.
    You can resolve many restore issues using the troubleshooting steps documented here.
    For more information on this, take a look at this article:
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/ts1275
    Best of luck,
    Mario

  • My camera on my iPhone 5 is not working it's stuck on the shutter screen what can I do please help!!!!

    my camera on my iPhone 5 is not working it's stuck on the shutter screen what can I do please help!!!!

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Iphone 5c does not work rear camera (screen is black) and a flash light since yesterday. Maybe someone knows what happened.

    Yesterday stopped working camera application turns on but the screen is black. It does not work too flashlight. It is gray in the control panel. Maybe somebody know what happened if I need to return my phone service warrants.

    Hello szpryczek,
    Thanks for using Apple Support Communities.
    To troubleshoot issues with your iPhone camera, please follow the steps below.
    Camera
    Camera isn't functioning or has undesired image quality
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
    Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
    Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    If the issue persists after the previous steps, please click the link below to contact Apple Support.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Take care,
    Alex H.

Maybe you are looking for

  • ECC 6.0 Questions on New Business Partner Standard Address Functionality.

    Hello. We are upgrading our client from 4.72 to ECC6.0 and in the UAT testing phase. Where before in 4.72 the Standard Mailing address was determined by a simple radio button, it appears that they have gone to a time dependent type of format which is

  • Advice required for a wpf window used for survey?

    I am developing a wpf desktop application which contains a survey form. Survey form includes bunch of radio buttons. at the end, i want that survey form to be converted in to pdf with the similar layout as in the window of application as shown in the

  • Use of Product cost collector in REM

    Hi All, I am new to PP module, I got some doubts when working on costing of the product. 1. In REM scenario why do we need an extra step of creating product cost collector ?? 2. when a product is produced will the prod cost collector is used for both

  • Installing correct driver for Canon LPB 5050 on OS X Lion

    Can anyone please assist with the compatible driver for laser printer Canon LPB 5050 for Mountain Lion? I am desperate to get my printer going. Any assistance would be great!! Thank you

  • Packager Created App Doesn't Work On iOS 3.1.3

    I compiled an app from Flash CS 5.5 and tried installing through iTunes and I get an error saying a newer version of iOS was required. It seems odd that the packager doesn't support older iOS versions. Will I have to install CS 5 in order to get iOS