HT1212 Passcode-itunes-broken touchscreen

What if my touch screen is broken and i have a passcode and i want to hook it up to itunes?

If you connect it to iTunes on the last computer the phone was synced to you can make a backup of it to restore after the screen is repaired or the phone is replaced.

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I updeted my i phone but itunes broken my i phoen

i updeted my i phone but itunes broken my i phoen

Very vague.
If you have a question, please provide some information about your problem and ask your question.

Broken TOUCHSCREEN

Hi, just a month ago I acquired 12/01/2014 Sony Xperia Z3 dual sim ( D6333 ) , on 02/01/2015 walk out and put it in my pocket.
When it out to take a call I meet the PANTALL broken TOUCHSCREEN .
The team bought in Rio de Janeiro , I live in Rosario , Santa Fe, Argentina and traveled with some frequency to Brazil.
In Argentina , do not give me support because I acquired in Brazil.
I need to fix my problem please , someone tell me how to fix it.
I called the phone of Sony and I have not the answer I 'm looking for.
Always use Samsung, decided to change by this brand and really never thought a INDESTRUCTIBLE screen was going to break this way.
Please help
Thank You

Look, I tell him I have a TV 42 "Sony Bravia, Playstation III, a netbook Sony Vaio, in my Ford Escape a Sony multimedia, wanted to have everything in sync with my Xperia Z3, truth ME WRONG.
Sony NEVER EVER imagined that his top-end product in mobile not give them answers in the world.
There are brands like Samsonite they do.
Maybe Sony is not the market leader?
Sony company offering the highest technology and the highest current range cell will display explodes. Only should have read the forum, I had not purchased.
It is important that you tell me what kind of warranty mean?
1- I reset the computer?
2- I reset the screen?
3- I have to pay the settlement?
As if going to charge me, I just need that SONY has the courtesy to send the original spare my home or the official service in Rosario I repair my own and do not waste more time.
Please know that I am very angry and upset.
The lack of a solution to the problem I will tell everyone I can.
I will warn you not to buy the Xperia Z.
WANT A SOLUTION. HE TRUSTED BRAND.
IT IS A SHAME THAT CAN NOT SOLVE A BREAK OF A SINGLE SCREEN.
PLEASE I NEED A SOLUTION, NOT an excuse

Yesterday i upgrade my iphone 4s to ios 7.0.4 after my backup...now when i try to restore my back it asks passcode...i know i havent set any passcode ! i tried my iphone passcode itune passcode it still says passcode incorrect. how can i solve this?

yesterday i upgrade my iphone 4s to ios 7.0.4 after my backup...now when i try to restore my backup it asks passcode...i know i havent set any passcode ! i tried my iphone passcode itune passcode it still says passcode incorrect. how can i solve this? i wondered how it is password locked ???

http://support.apple.com/kb/HT1212

HT1212 passcode disabled ipad locked out of itunes

My son disabled my ipad with trying the passcode too many times. It said that it was disabled and to connect to itunes. So I did, only for itunes to say that it couldn't unlock because it hasn't been synced since I changed the passcode last. I tried to restore the ipad but the same thing keeps happening. What do I do now?!!

HI silastewart,
I understand that you were having issues with the passcode on your iPad and were unable to restore from iTunes as outlined in the referring article. I just wanted to check to see if you were doing the Restore as a standard Restore, or as a Restore from Recovery Mode, as outlined below in HT1212:
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
For more information about placing your device in Recovery Mode, you may find this article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

HT1212 The itunes cannot detect the ipad because it is still locked with the passcode..

Passcode failed always appear on the screen...and it keeps on saying and saying again...

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

Error during 10.8.2 Update - Appstore and iTunes Broken

Hi Guys,
I hope you can help me with this one.
I just installed the 10.8.2 update trough App Store, then it asked me to restart my computer... During the restart some error message appeared saying that the installation could not be completed due to an unexpected error, and then restarted my computer automatically.
The problem is, now both my App Store and iTunes are broken, here are the details of the error message I get when I try to launch App Store either normally or using the Apple > Software Update menu option:
Process:         App Store [419]
Path:            /Applications/App Store.app/Contents/MacOS/App Store
Identifier:      com.apple.appstore
Version:         1.2.1 (129.7)
Build Info:      Firenze-129007000000000~2
Code Type:       X86-64 (Native)
Parent Process: launchd [157]
User ID:         501
Date/Time:       2012-09-20 15:09:21.308 -0300
OS Version:      Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report:          1063564 sec
Crashes Since Last Report:           1
Per-App Crashes Since Last Report:   8
Anonymous UUID:                      877BB7B8-8322-4C71-BEFF-67D640D02852
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
Referenced from: /Applications/App Store.app/Contents/MacOS/App Store
Reason: image not found
Binary Images:
       0x107a22000 -        0x107aa2fff com.apple.appstore (1.2.1 - 129.7) <31AAF1C2-2BE9-393B-ABFD-6D869F72E909> /Applications/App Store.app/Contents/MacOS/App Store
    0x7fff67622000 -     0x7fff6765693f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: KINGSTON SV100S264G, 64,02 GB
Serial ATA Device: Hitachi HTS545025B9SA02, 250,06 GB
USB Device: Samsung S2 Portable, 0x04e8 (Samsung Electronics Co., Ltd.), 0x1f05, 0x24100000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 2
I appreciate if you could help me,
Best Regards,
Dante Araujo

I had this problem too.
Go to http://support.apple.com/kb/DL1580
Download the update manually and install. Worked on my MBP15 retina.
Regards
Chris

A LOT of iTunes broken links/tracks after Music folder move...

So yeah, I'm getting a TON of broken links / dead track links in iTunes after having to do two things to my iTunes install recently and I'm at wits end trying to fix it.
I keep my iTunes Music Folder on an external and share the iTunes library between my work Macbook Pro and my home Macbook. Every Friday I drag my iTunes folder and all contents from my MBP onto an external and replace the iTunes folder on the 'weekend' MB, then do the same back on Monday. I keep my iTunes music 'View' as 'Date Added' so that I can always be listening to whatever is newest. It's how I roll.
Well, this week I had some data problems during the transfer and had to use a previous week's iTunes Music Folder, which was fine as I hadn't added much this week.
I also got a new external because the old one was getting a little shady, so after doing the iTunes Music Folder replacement I moved my music all over to a new external drive, told iTunes where it all was at. iTunes did it's thing, 'organized' my stuff and all seemed good - until I got back deeper into the catalogue of music and started getting a LOT of broken tracks. The songs are still there, in the correct folders and all, but for some reason iTunes isn't finding them.
When I say a LOT, I mean so far it's hundreds of my 13,000 songs.
Now I COULD use the 'Super Remove Dead Tracks' script from Doug's to find all the broken files then re-add the whole library, but it will add all the old songs out of order because they will get a new 'Added' date.
I could also manually move thru my whole library holding down the arrow key for 'Next' to find all the broken links then go thru, select them, and use the 'iTunes Track CPR' script from Doug's to re-add them to the library with ratings intact, but still they will be out of order time-wise.
I cannot find a script that will parse my library, find broken links, and re-associate them with their tracks, nor can I figure out why this happened and any other way to fix it. Repairing permissions hasn't helped. Any other ideas?

Just to follow up with a more comprehensive example of looping through a Library to detect & repair "missing" file-tracks:
<pre>
property kErrAENoSuchObject:(-1728)
on run
tell (application "iTunes")
set theLibraryPlaylist to (first library playlist)
tell theLibraryPlaylist
set theNumCandidateFileTracks to (count (every file track))
repeat with i from 1 to theNumCandidateFileTracks by 1
-- Get a reference to this file-track
set thisFileTrackRef to (file track i)
-- Get this file-track's info (useful for debugging, etc.)
set thisArtist to (artist of thisFileTrackRef)
set thisAlbum to (album of thisFileTrackRef)
set thisName to (name of thisFileTrackRef)
set thisFileTrackInfo to (thisArtist & " > " & thisAlbum & " > " & thisName)
-- Display a diagnostic message every 500th file-track
if ((i mod 500) = 0) then
tell me
display dialog ("Checking file-track #" & i & ": " & ¬
return & return & thisFileTrackInfo) ¬
buttons {"Cancel", "•"} giving up after 2.5
end tell -- me
end if
-- Retrieve this file-track's target file (an AS 'alias' object), if any
-- {!!! NOTE: Due to a bug in iTunes 7.x+ (esp. when downloading), AS might
-- be unable to access the 'location' field of some file-tracks !!!}
try
set thisFileTrackTargetFile to (location of thisFileTrackRef)
on error errMsg2 number errNum2
-- Check whether it's that bizarre error: (-1728) "Can't get location of …"
if (errNum2 = (kErrAENoSuchObject of me)) then
-- Set up to just skip this track (assume it's being downloaded)
set thisFileTrackTargetFile to (anything) -- (Other than 'missing value')
else (* Re-signal all other errors *)
error errMsg2 number errNum2
end if
end try
-- Check whether this file-track is "missing" its target file
if (thisFileTrackTargetFile = (missing value))
-- Inform the user
tell me
display dialog ("Repairing this missing file-track: " & ¬
return & return & thisFileTrackInfo) ¬
buttons {"Cancel", "•"} giving up after 2.5
end tell -- me
-- Set up this target file's new pathname (e.g., via explicit user input, or
-- better yet automatically reconstructed from this file-track's tags such
-- as Artist, Album, Name, Kind, etc.)
-- ... Translate this file-track's kind into a filename-extension
set thisKind to (kind of thisFileTrackRef)
set thisNameExt to "m4a" -- ... Default
if ({thisKind} is in {("Protected AAC audio file")}) then -- Older DRM'd file
set thisNameExt to "m4p"
else if ({thisKind} is in {("MPEG audio file")}) then -- MP3
set thisNameExt to "mp3"
else if (thisKind contains "movie file") then -- E.g., interactive booklet
set thisNameExt to "mov"
end -- (thisKind = "MPEG audio file") ... else if ... else ...
-- ... Auto-build this target file's new pathname
set thisTargetFileNewPathname to ("New Disk:New Path:" & ¬
thisArtist & ":" & thisAlbum & ":" & thisName & "." & thisNameExt)
-- Assign this new target file (as an AS 'alias' object) to this file-track
-- (This is the crucial step that was impossible in older versions of iTunes!)
set (location of thisFileTrackRef) to (alias thisTargetFileNewPathname)
end if -- (thisFileTrackTargetFile = (missing value))
end repeat -- with i from 1 to theNumCandidateFileTracks by 1
end tell -- theLibraryPlaylist
end tell -- (application "iTunes")
end run
</pre>
Regards,
--P

Re Download Music From iTunes (Broken Files)

Hello,
I just bought some songs from iTunes store. But I got a broken files (the last 20 seconds of the song is not working). How can I re download it? Thanks!

Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

SL and iTunes broken iPhone sync

I get this message when I plug my iPhone into the cradle:
"The Phone [my phone's name] cannot be synced. You do not have enough access privileges for this operation."
It still manages to sync most of the info, including podcasts and music. I cannot tell what ISN'T being synced.
Just upgraded to iTunes 9 and it's still broken. This has occurred ever since SL was installed (clean, then used Migration Assistant). My only login is Administrator, I have repaired permissions (several times), done a Keychain repair, Applied my permissions to all iTunes-related folders in Library and deleted prefs and cannot find the source of this.

Figured it out by process of elimination of sync services: a folder of photos had bad permissions.

HT1212 Hi itunes will not recognise my ipod!!!!!! please help!

Hi when i plug my ipod in my computer it come up on my computer but not on itunes!!! i need it to recognise my ipod however my ipod is disabled at the moment as i am trying to restart my ipod because i connot remember my pass code!!!!!!! what do i do?!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1212 my itunes on my computer will not allow me to connect my ipod to this computer so what should i do?

how do i whipe out my ipod 4 generation

Maybe:
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
or maybe:
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Snow Leopard fresh install - iTunes broken

Hi,
i have seen several threads about iTunes 10 problems, but i didn't see the exact problem i have.
Got a new hard disk today as i wanted to upgrade my late 2008 13" Unibody MB. Installed 10.6/iLife/iWork (Mac Box Set, full install everywhere), ran all the software updates (2 massive update packages), then started iTunes to copy my iTunes lib from the Mac Pro via home sharing.
But what happens? iTunes can't start, it tells me about a broken installation and recommends a reinstallation.
Now what is this again? After all the hassle with the iOS4 upgrade on my 3G and carloads of other problems i had with Apple stuff recently, this really makes me angry, as the only reason for the new hard disk was the need to put the whole iTunes library onto this machine, as the MP is a bit bloated to listen music via Airtunes.
...Michael

oh my goodness - i have had same problems today - on brand new imac. Not used mac before and was well stressed. I could not install itunes kept getting locked out and installation failures. Had to resort to trashing the whole lot- music too - and forcing shut down then reinstalling itunes from installation disc, selecting applications. Tried downloading latest version with so many errors I just gave up. So by using the installation disc I am using itunes 9 and it appears to be without problems. Don't think I'll upgrade to 10 just yet!! Still trying to sort out the windows library transfer though!!

Scroll Bars in iTunes broken

Hi guys
ok, strange one this. The Scroll bars on the side of the window in itunes, for the playlists, the fields for selecting artists, genre and album have all disappeared. They've just been replaced with White. It still plays music and allows scrolling with the mouse ball, but can't scroll using the point and click method.
Have restored iTunes from time machine, re-downloaded iTunes, and even copied my iTunes library back from my MacBook to my MacPro, as its working fine on my Macbook
very strange.
Can anyone help? I'm now stump!
R

Hidden scroll bars that only appear when you mouse over them are the default in Lion. However, you can easily change back to normal scroll bars if you prefer. Go to System Preferences > General and uncheck and check the button to always show scroll bars.

Is iTunes broken in iOS 5.1.1?

Since updating my iPhone 4S to iOS 5.1.1 I have been having problems with iTunes.
The app is extremely slow, taking ages to load pages and it's all-but-impossible to synchronize and update podcast feeds.
Is there an acknowledged issue with this and is Apple working to fix it?
Is there a work-around (e.g. downgrading back to iOS 5.1)?

I had the exact same problem.
Go to Settings > Store > Sign Out.
Then Sign back in using Exisiting Apple ID.
Strange I know, but it fixed my problem.

HT1212 Passcode-itunes-broken touchscreen

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