HT1212 Phone disabled. I tried all the recommendations.

I tried all the recommendations on line. Can't get to the recovery mode in iTunes. My 14 year old son does not have his own Itunes, it is set up on my as it was my old phonent and has never synced iphone 4 device with iTunes. Any other ideas to help  unlock his phone please? Do I just need to go to an Apple store? Thanks!

Hi Gbragg,
You should take a look at this related post:
https://support.mozilla.org/en-US/questions/925387
There are some links to a few Knowledge Base articles in there. Have you tried those steps yet? I'd also try the suggestions by cor-el. He is one of our most brilliant contributors!
Hopefully this helps!

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    Use this Link  >  Apple  Support  iTunes Store  Contact

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