HT1212 Please help disabled ipod

We tried syncing to iTunes, but it does not work.  What can we do next?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • HT4113 please help disabled ipod and it says connect to itunes but itunes cant connect due to password

    been working for 4 hours to get this thing to work.

    Here is a clickable link for placing in recovery mode
    Recovery Mode

  • Please help my ipod disconnected from the Internet and wont reconnect and i did the right password

    please help my ipod disconnected from the Internet and wont reconnect and i did the right password

    - Do other devices still connect to the network?
    - Does the iPod connect to other networks?
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router.
    - Reset networks settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points

  • Please help, my iPod could not backing up on iTunes.

    Please help, my iPod could not backing up on iTunes. It always says, "iTunes could not back up the iPod because the backup was corrupt  or not compatible with the iPod.  Delete the backup for this iPod, then try again." What's wrong with my iTunes??

    look at the brightside at least your computer sees yours

  • HT1212 please help me unlock my ipod

    please help me unlock my ipod touch 16gbs

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • HT1212 PLEASE HELP!!!! I forgot my passcode to unlock my phone...

    I backed up my phone and went to restore it but the phone must be unlocked to restore it... Please HELP!!!!!

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT1212 please help me!!

    please help.. my ipod was disabled . i tried all the instruction above and then as i went to the process i clicked "restore ipod" as i did
    something pop out says "ipod software update" so i agreed to it. then on my itunes its downloading and it will take 5hrs..!!

    Sometimes it takes that long to download the firmware file. My experience is that it speeds up later.

  • Someone please help my ipod touch 2nd gen. wont turn on and it tries to start up and it tells me to connect to itunes!

    ok so i have an ipod touch 2nd generation and i have had it for many years.   A few months ago it would not turn on and kept telling me to connect to itunes but the problem is my itunes library is set up at my dads house and i live with my mom.  so i tried connecting it to my laptop to see if it would turn on. well it asked me if i wanted to restore it and i was really tried and couldnt think what restored meant so i clicked yes! and it wiped out my entire library! i was in tears because i had had $50 worth of music and apps that werent backed up!  so i sent my ipod to my dad and got everything sorted out.  but last night i tried to turn my ipod on and it wouldnt turn on so i just plugged it in to charge and left it. i came back to see if it was done and it wouldnt turn on and it told me to connect to the itunes store. i probably have about $50 worth of music that is not backedup this time!  omg i want to cry!  i am smart enough to not pulg in into my laptop because i know what restore means now! and i have tried holding the buttons down and everything and i let it charge all day!  what do i do! please please help me! if i send it to my dads will all of my music that is not backed up sync into my library? or will i lose it all?!?! please please help me!! HELP!!!

    I have the exact same problem :|

  • Please help me :( , ipod 5th gen 30 gb unrecognized , i swear big prize for one who have a solution for it

    hello all
    my name is Saray, I'm a 4th year Computer Engineering student, I'm from Spain and I often go to U.S.A I even had my eng course there last summer ...
    Anyhow my problem is with my 5th generation 30gb ipod which I have exchanged it with a harmonica lol from my friend Anna . this ipod used to work from a month from now,
    this girl has a Philips stereo which usually causes such problems to the ipods you connect them in it, and this ipod was connected in it and had the problem.I have looked all over the internet for any solution but didn't help , please would you help me ??
    anyway the ipod's problem is as follows :
    the cable I use is the one which came with my other 5th generation 8GB nano ipod , and everything works great with it , but when I connect my new ipod to my pc it says USB Device Not recognized and it doesn't even charge , only at the begening the ipod shows me the logo of charging for seconds and then it goes away
    and I even tried connecting it to different Computers with different Operation Systems it showed me the same...
    I even tried the disk mode and it didn't help nothing showed up
    I noticed that when I connect it to a transformer ( My camera samsung wall charger with usb output of which 5 volts 550 mA " which wouldn't be much different
    than the computer usb output values) so when I connect the new ipod with this wall charger it didn't charge at first but when I restarted the ipod it was charged from the charge .
    then after alot of hard work ! I figured out something that when I put it to disk mode and then restart it while its hooked in the computer it charges from the pc
    but still not recognized.
    I use windows so it shows Unkown Device in the device manager.
    I didn't try recovery mode because I didn't know how to do that.
    please help me please !!! the one who helps will have a very hug prize I swear !
    Thank you very much

    Similar think happened to me. I had the Ipod (60gig) for about 24 hours and it completely crashed. The battery appeared to have drained in about 30 minutes resulting in a complete shut down. Nothing worked (called and talked to tech support) and I ended up having to send it back for replacement. When it status shows “shipped” it means that the box to return the defective item has shipped to you. You will need to return it to Apple and once they receive it back they will ship you a new one. The good thing is they the turn around is extremely fast.

  • Please help ! - iPOD 20GB Wont Start OR Update OR Format.

    When i try to turn my iPOD 20gb on it comes up with a folder and a exclamation mark with a link, then shuts straight back down. i have downloaded latest software and when i try ti use it i can only RESTORE. When i try to RESTORE the bar does not fill up. then an error message comes up saying cannot mount iPOD.
    I do not have the option to update.
    Please please help.

    additional info
    If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
    -- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
    -- Right-Click on the iPod and select “change drive letter”
    -- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
    -- Safely eject the iPod
    -- Reboot the PC

  • Please Help! iPod not working!

    Please someone help me out, I really need my iPod tomorrow morning and its not working. When I plug into my Mac to sync it makes this creaky sound, i think its from the hard drive then my iTunes just freezes...Please Help!

    If you or a friend has access to a PC, give a try to CopyTrans Doctor http://www.copytrans.net/doctor.php
    It should fix your iPod up and then you can go on using it with your Mac.

  • Please Help. Ipod Screen Not Working

    My screen on my ipod does not work any more.
    I have tried restoring/updating it.....everything!!
    problem is this is my second due to a faulty battery on the first which apple exchanged free of charge for me so I ma not sure if I am entitled to another ipod or what!!!
    If anyone knows how to get the screen working or about 2nd exchanges then please help,
    Thanks,
    Louise x

    If you truly have tried resetting/restoring, then it's time for service. Is it still under warranty, because if so, it won't matter that you have had one exchange already?

  • Please help me. ipod touch not turning on and not syncing with itunes!!!!

    ok. so i tried to turn on my ipod touch and when i pressed the button on the top and the little square one on the bottom it didnt work. it was just a black screen. i tried holding down each button (seperatly and together) but it still didnt work. so i thought maybe plugging my ipod into itunes would work. but when i plugged it into itunes the ipod didnt even come up in the side bar thing, like it usually does. and the screen was still black.
    please please please please please help me

    try putting your ipod touch into dfu mode by holding the sleep/wake button and home button for 10 seconds, then let go of the sleep/wake button (make sure it is connected to your computer) and continue to hold the home button for 10 to 15 seconds or until itunes reads it as an ipod touch in recovery mode that needs to be restored, if you need more help on this just go to youtube and type in dfu mode in the search field

  • PLEASE HELP : Major IPOD Problem

    Please Help:
    Recently I downloaded the new Itunes(Itunes 7). After downloading it I was prompted to upgrade my Ipod (30g Video) to the new system (1.2). Almost immediatly after finishing this download my Ipod turned off, and is now frozen and will not turn on. Also, my computer doesn't recognize when my Ipod is plugged in, nor does the "Do not disconnect" screen come up, my Ipod stays blank. I called Apple they told me that I can send in my Ipod for it to be fixed, but the hard drive on the Ipod will be wiped. I recently bought a new computer and do not have any of my songs in my library, this is over 2000 (2000 + dollars) songs I have bought that I am currently on the verge of losing.
    I have tried various USB ports, two different computers, restarting my Ipod, talking to apple technichal support, putting my Ipod into disk mode, manually trying to get the compter to recognize the Ipod through the manager, and smashing on my desk out of anger hoping that something might happen (just kdding). I believe thats everything, any other ideas you have are greatly appreciated.
    If anybody has any ideas on how can get my computer to recognize the Ipod is plugged in so I can back up all the songs (via my computer, ipod...copy all music files) would be greatly appreciated, that way when I send in my Ipod and then get it back, I can put my songs back on.
    Thank you in advance!
    Windows   Windows XP  

    one thing that you can try is something my dad taught me. This works great especiall if you have a PC.
    When i had to replace my laptop and was worried about losing all of my purchased songs from itunes, i was told to plug the ipod into the computer BEFORE installing itunes. it will read on your computer as a mass storage device and then all you need to do is simply go into the folders and copy all of the files into your "my music" folder (or whatever folder you choose). After that, you need to install/reinstall itunes and when it searches your computer for music, ALL of your music (including purchased songs) will show up and all will be okay.
    Just a few hints;
    although this seems very simple, if you're a simple person like i am, you'll expect to see the songs on your ipod show up with normal/regular titles.....THEY WONT. They'll show up as letter-number combinations, but the music is all there.
    In short;
    1. uninstall/delete itunes
    2. Plug in our ipod (but don't reinstall itunes yet)
    3. copy ALL of the files you can find on your ipod
    4. reinstall itunes
    5. let it search your computer for music
    you should be fine at this point.
    I hope this helps!

  • Please help?  ipod classic doesn't show up in itunes or the finder.

    I can't sync my ipod classic to itunes on my macbook.  I have the updated version of itunes and tried the trouble shooting steps apple suggests, but problem is not resolved.  My ipod doesn't show in itunes or the finder so I can't do anything.  Please help with suggestions??

    Have you tried using a different cable?  Does it connect to any other computers and/or iTunes libraries?
    Is it powered on when you connect it?
    B-rock

Maybe you are looking for