HT1212 Please help! My Ipod wont connect to Itunes and has a thing I have never seen on the screen before.
When I plug in my Ipod touch it has a symbol on it saying connect to Itunes. When I connect it to Itunes it says I need to unlock my Ipod before I can connect to Itunes but my Ipod touch wont even let me put a code in, it just has that symbol. I tried uninstalling Itunes and restarting the computer then installing Itunes again but nothing changed. I have never heard of this before so I don't know what to do!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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can someone tell me how to unlock ipod touch 4th gen. my son forgot password and put wrong one in more than he should have now it says ipod disabled connect to itunes and has a picture of a roll of toilet paper with a frowny face and hands holding onto another piece of toilet paper almost ripped off holding onto the hands of the roll
You are very welcome...few users realize that the recovery mode restore may need a few tries to get it to work...so often just add the caveat. There is a difference between parents and their children who have lived with technology all their lives
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my ipod wont connect to itunes, i have re-installed itunes ...reset my ipod...re-boot my computer...basically i've done eveything i could but no joy it even shows on my computer but simply does not link in to my itunes. Please HELP !!!
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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my itunes says it can not sync my ipod touch key in password on the device but my ipod touch says ipod disabled connect to itunes and doesnt give a option for my password how do I unlock my ipod
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I dissabled my ipod touch 4th generation. It says connect to itunes, and i did what it say to do but the "connect to itunes" screen never shows up...it just goes back to the "ipod is dissabled connect to itunes screen. What do i do?????
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iphone wont connect to itunes on my macbook after I have already synced it. I am running the lastest itunes 10.4 and I have tried restarting both phone and mac. Can anyone suggest what I can do?
You will have to put your phone into recovery mode and restore the phone as new. Since you don't have a back up, you will lose all the data on your phone but you will be able to use it again.
Use this article iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212?viewlocale=en_US
Good luck! -
My ipod says connect to itunes and i did but it still isnt doing anything and i need help!
ok so my friends locked my ipod untill it said connect to itunes and i did and itunes is findind the device but it says enter the 4 diget coad and i cant enter the 4 diget code and it is rely retting on my nervs please help me! and it is a ipod 2nd gen and i do not know what firmware =(
Try restoring theiPod while having it plugged in. This will get rid of the passcode. Good lcuk!
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I need some help. I recently won an iphone 5 in a customer survey. Could not believe my luck . That was mid March 2013. I have never used any apple products before. Today I want to get out my old Nokia E5 and go from there. I have attended two workshops at an apple retail store at Charlestown Square, they were not very helpful, everyone at the workshop had ipads, i was the only one with an iphone. I know that to navigate around on them is simular, but after going to two workshops, which i had to drive over an hour there and back, just to get some help in how to use a mobile phone is ridiculous to me! I noticed some problem with , I could hear people i was talking too, they could not hear me, just prior to attending my second workshop, after much debate I was told that the phone had a manufacturing fault and that I was going to be issued with a new phone. That was 2nd April, since then i have virtually no reception, can't send txt messages, cannot connect to my wi-fi device, problems with battery. The battery , once fully charged does not last 24 HRS, this morning for example - was 100% charged, made a 2 min local phone call , at completion of call , battery displayed 80%. By lunch time it was displaying 56%, i had not used the phone at all ! i don't understand it! I have been with the same phone provider for 2yrs now and have never experienced the problems i am having now. CAN ANYONE HELP ME ? Yours Sincerely Tracey.
Tracy, first you should restart the iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo. This process could solve some of your problems. Also make sure you have the latest update, go into our settings>general>software update. On the wifi issue try restarting your router, if you are still having problems try resetting your network settings, go into your settings>general>reset then tap reset network settings.
The battery issues seems normal, the battery will not last 24 hours. -
Help my ipod wont connect to the computer help anyone please
k just a couple of days ago i tried to plug my ipod into my computer to charge and put new songs on it but when i plugged it into the usb port nothing happened the ligth on the ipod wouldnt flash and the computer would not say that it was plugged in. someone please help me.
Hi,
If there is no light on the front of the iPod shuffle when connected to the computer, try in another USB port.
Check for the front status light and battery status light when it is not connected to the computer.
If you have determined that there are no lights then send the iPod shuffle for service at http://depot.info.apple.com/ipodshuffle/
Apple phone no's http://www.apple.com/contact/phone_contacts.html
Santo -
Every time I try to get on itunes store on my ipod it tells me that it "cannot connect to itunes store", I've tried everything even restored the ipod to factory settings and nothing, can some one please give a solution that will work?
Hi datnativeBUNNZ,
If your iPod can't connect to the iTunes store, check out this article for some additional troubleshooting steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
Take care!
- Ari -
Please help, my ipod wont turn on some1 help
heii every1 my ipod wont turn on heres wat happend,
I got the ipod on christmas and transfed over 500 songs and photos. (by the way its the new 30GBvideo) and it was working fine, then my uncle got me the iBlast and it worked good, then i went 2 my friends house and i was raining, it gota lil wet but it was fine. i got 2 my friends house and it froze then i reset it and now it wont turn on, i left it on overnight and it been like a day and i wont turn on its so kool and i want it 2 work somebody please help me
Thanx, Mike West
eMachines 3882 1GBRAM, 80GB HD Windows XP DVD+/-R/RW, USB 2.0 and 2.80GHzWelcome to the discussions.
iPod Won't Turn On
JC -
HT1212 Please help disabled ipod
We tried syncing to iTunes, but it does not work. What can we do next?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Ipod wont connect to computer and constantly says ok to disconnect
Hey, please help!! my ipod nano wont connect with my computer and when i plug it in the 'ok to disconnect' screen comes up with a black tick. I've tried eveything the website says and the trouble is because it can't connect to the computer i cant restore it or take it out of disk mode ( which it is apparently in). PLEASE HELP!!!
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
20" iMac Intel Core Duo, 2GB Ram Mac OS X (10.4.5) 30GB iPod -
Ipod wont connect to internet and wont accept passwords
Why wont my ipod connect to the internet? its saying wrong password! its not wrong. Also says mt aplle password is wrong too, I just changed it, and its still wrong (only on my Ipod. Please help.
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Please help me. ipod touch not turning on and not syncing with itunes!!!!
ok. so i tried to turn on my ipod touch and when i pressed the button on the top and the little square one on the bottom it didnt work. it was just a black screen. i tried holding down each button (seperatly and together) but it still didnt work. so i thought maybe plugging my ipod into itunes would work. but when i plugged it into itunes the ipod didnt even come up in the side bar thing, like it usually does. and the screen was still black.
please please please please please help metry putting your ipod touch into dfu mode by holding the sleep/wake button and home button for 10 seconds, then let go of the sleep/wake button (make sure it is connected to your computer) and continue to hold the home button for 10 to 15 seconds or until itunes reads it as an ipod touch in recovery mode that needs to be restored, if you need more help on this just go to youtube and type in dfu mode in the search field
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